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“Consider this as just a place to sleep” 3 of 5 stars
Review of Ysabelle Mansion

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Ysabelle Mansion
214 Abad Santos Extension, Puerto Princesa, Palawan Island 5300, Philippines   |  
Hotel amenities
Ranked #12 of 163 Puerto Princesa B&B and Inns
Certificate of Excellence 2014
Bangkok, Thailand
Top Contributor
115 reviews 115 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
138 helpful votes 138 helpful votes
“Consider this as just a place to sleep”
3 of 5 stars Reviewed August 7, 2012

This is one of the simplest and smallest places I have ever stayed in. In fact, it had less to offer than a few hostels I have stayed in in the past. Regardless, it was clean. The breakfast was minimal but edible. I felt that the small rooms got very cold with the aircon and I felt that they did not provide a heavy enough top sheet. I basically used this place as a place to sleep and read. They had a TV, but that was about it in terms of entertainment.

Room Tip: Insist on being placed as far away from the reception as possible. Not easy to do, however, seeing...
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  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napche22, Owner at Ysabelle Mansion, responded to this review, August 18, 2012
Thank you for your honest and wonderful review. Ysabelle Mansion and all of it's staffs priority is to give our guests the premium service they deserve to make thier vacation a memorable one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
    95
    64
    9
    0
    0
See reviews for
54
24
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Angeles City, Philippines
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2012

I am glad that I was able to book in this Pension House. It is my first time to go to Palawan with my whole family and they too were satisfied - with the room, the breakfast, the staff. We also asked them to booked our Puerto Princesa Underground Tour and the tourist guide was awesome! They even allowed us to pay the remaining balance on our second of stay because we were always out strolling. We will definitely go back to Palawan and stay in their place. I HIGHLY RECOMMEND this place, even if you are traveling alone, with your friends or the whole family :)

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napche22, Owner at Ysabelle Mansion, responded to this review, August 18, 2012
Thank you for your honest and wonderful review. We are pleased to know that you have enjoyed your stay with us. We value your appreciation to our hospitality and service. We hope to see you guys back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cebu
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 2, 2012

This is my second time to stay in their place. I made a second review to commend their staff for their honesty. My aunt left her phone while we are on our way to El Nido. She was worried that it won't be returned when we go back to Ysabelle Mansion. When we got back, the phone was returned to my aunt. My aunt thank the staff profusely and she even gave her a tip.

As always, rooms are clean with good service. Thank you Ysabelle Mansion for not letting my family down on our stay there. I will never regret bringing my family to this homey place.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napche22, Owner at Ysabelle Mansion, responded to this review, August 9, 2012
Thank you for your honest and wonderful review. Ysabelle Mansion provides a safe and secure environment for our guests. Facilities such as our CCTV gives 24/7 security making the whole property safe and secure and our rooms are equiped with safety deposit box for our guests to store their valuables. We thank you for commending our honest staffs and we promise that we will continue serving our guests professionally and honestly.
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Quezon City, Quezon City, Philippines
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 24, 2012

As mentioned above - It is clean, very spacious and its quite.

Staff are modest and very accommodating.

The tour was superb, they arranged our City Tour, Island Hoping and Underground River.

The Tour Guide they assigned to us is very helpful, knowledgeable and with sense of humor it wont bore you at all.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napche22, Owner at Ysabelle Mansion, responded to this review, August 9, 2012
Thank you for you honest and wonderful review. Ysabelle Mansion provides tailored tours for our guest giving them comfort and ease so they can enjoy their vacation without the worries and troubles of scheduling and booking their tours. Giving them more time to relax and enjoy their vacation.
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cebu city
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2012

The room is very clean and very spacious. The bed is so big and comfy. The staffs so friendly and the place so safe.Its so proximate to the airport. I am definitely coming back.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napche22, Owner at Ysabelle Mansion, responded to this review, August 9, 2012
Thank you for you honest and wonderful review. We are more than happy to make your stay a memorable one. Ysabelle Mansion and all of it's staffs thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kowloon Tong, null, Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2012

Id like to thank the staff for the nice accomodation during my stay at ysabelle mansion.Vey nice place,quiet,and clean and the room is very spacious.Breakfast are great and always on time.The tours are arranged for me so i didnt have any trouble going to interesting places in Puerto Princesa.The location is great because its near the airport and most of the best and famous restaurants in Puerto.The only trouble I had is the shower head,maybe it needs to be change.

Congratulations Ysabelle Mansion I would definitely choose you again when i come back and would be glad to recommend your place to my friends planning to go to Palawan.God bless...

Room Tip: I occupied room #4 very spacious
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
napche22, Owner at Ysabelle Mansion, responded to this review, August 9, 2012
Thank you for you honest and wonderful review. Ysabelle Mansion's priority is to give our guests the best experience on their vacation. We value your appreciation of our service and facilities and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2012

Rooms are very clean, but kinda swarmed with mosquitoes, so make sure you bring insect repellants and also sunblock for the harsh sun when out for tours. Breakfast is served on time. The lady owner is kinda snob when we asked for some information. There is printing service for 20 pesos - black ink, Fast Wifi connection even inside our room. Food is so-so. Location is near the airport and restaurants although the road that leads to them when the sun sets are not well lit, too dark for us to even try and pass by. There's a cable tv for entertainment use, hangers for clothes and hot and cold "not so pressurized" shower.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Ysabelle Mansion, responded to this review, June 28, 2012
Thank you for your honest and wonderful review. Ysabelle Mansion and all of it's staffs makes it a priority in giving our guests the best experience they could have to make their vacation a memorable one, in addition to that our service and facilities are always high on standard making us one of the best choice BB and INNs in Palawan. We also prioritize cleanliness not only to our rooms and facilities but also the environment. Ysabelle Mansion proudly support and promote clean and green environment in compliance to the city's campaign on environment friendly establishments. This includes water and electricity conservation. We hope you enjoyed your stay with us. Thank you and looking froward on seeing you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ysabelle Mansion

Address: 214 Abad Santos Extension, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 163 B&Bs / Inns in Puerto Princesa
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
Ysabelle Mansion a place you can stay and relax like your own home. It offers deluxe and family room that can accomodate 6-8 persons with internet access. Making it ideal location for both business & leisure travellers. Located along Abad Santos Extension, Puerto Princesa City, just 5 minutes away from the airport and city center. ... more   less 
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Also Known As:
Ysabelle Mansion Hotel Puerto Princesa
Ysabelle Mansion Palawan Island/Puerto Princesa

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