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“A pleasant Stay” 5 of 5 stars
Review of The Phoenix Hotel Yogyakarta - MGallery Collection

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The Phoenix Hotel Yogyakarta - MGallery Collection
5.0 of 5 Hotel   |   Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia   |  
Hotel amenities
Ranked #2 of 105 hotels in Yogyakarta
K.L.
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“A pleasant Stay”
5 of 5 stars Reviewed June 9, 2010

Location - Quite far from Maliboro Street, have to take taxi (approx RP 15,000).
Room- We stayed in Deluxe room, room size is adequate only. Nothing special about the room. Overall is clean and comfortable.
Staff - Very polite, friendly and helpful
Breakfast- Breakfast is nice with western and asia spread, they also sesrve vegetarian breakfast

We have to walk quite far to our room. The designed of the building is heritage style.
Unfortunately, the WiFi reception is poor in the room.

There is a new restaurant near the hotel (5 minutes drive) called Gama Candid, served local food such as Ikan Bakar...... very nice and reasonable price.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 9, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MunichScout
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 8, 2010

We were looking for a nice hotel for a stay close to boropudur. Even though this hotel is quite remote the famous site it offers you all possible comort you would not expect from a hotel of this category concerning price. Great rooms, perfect service, nice restaurant. Especially pool and spa area shoulkd be mentioned. As Honemooners we received a free upgrade incl cakes and flowers. Always mention those special occasions. It works....By the way this hotel belongs to the M collection of the Accor Group. So expect a hotel with a history.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 9, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 8, 2010

This was the second time we where back in the hotel. We also stayed in this hotel in december 2008. We really wanted to go back because of the experience last time. We had again a Excutive room with an extra living room with view on the pool.
Everything was again great and because our room was not yet done and we where very early they gave us a room where we could wait. That was something special. Around 15.00 we could go in to our room.
Mine husband always works a lot in the hotel and us the internet conection for working.

]The internet in included in the price but is not very fast and you can not use skype to make a call,
The IT person who came to our room told us that the hotel only have 1 megabite for the whole hotel. I think you need to have around 20 megabite fo such a big hotel.

The breakfast and the food is here always very nice. I also like the pub they have in the hotel with really good music. Only one thing about the breakfast it would be nice if the breakfast has maby some low fat yoghurt and milk and low fat butter.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 8, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2010

Stayed here for 3 nights as part of our Central Java trip. Stayed in a deluxe room, very clean and a lovely room. The pool is great; hotel is 15 minute walk to the Maliboro street (where you can shop). Breakfast - excellent (new menu everyday). The level of service at the hotel is superb. This was the 4th hotel we'd stayed in as part of tour (East Java & Central Java) & its one of the best. Every member of staff were kind, attentive and went out their way to make sure our stay was excellent. Its a beautiful hotel...Will highly recommend this hotel.

  • Stayed May 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 6, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
149 reviews 149 reviews
131 hotel reviews
Reviews in 101 cities Reviews in 101 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed June 1, 2010

For the price you pay, you can`t be disappointed for this hotel. We took a bigger room as we were with our 2 kids, and the room was very nice. The service is excellent and the breakfast choice is definitely 5 stars level from my experience. The ambiance, the colonial environment is just great!

The pool is also good. We really love this place! Would definitely recommend!

PS: Try the Strawberry mojito

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 3, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 31, 2010

We found this well located ( better than the Novotel ), offering great value. The staff are amazing , friendly, polite and extremely helpfull.The buffet breakfast is excellent, the room was well furnished, while the pool and gym were top notch. Opposite the hotel is the award-winning Kedai Tida restaurant offering delicious food if you want a cheaper alternative to dining at the hotel.Public transport is virtually at the door , taking you to all the major sites at a fraction of the taxi fare.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, May 31, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ptaling jaya
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 25, 2010

We stayed at the hotel for 3 nights and it truly was perfect. We were met at the airport (IDR 50,000) by a courteous driver in a very good condition car, complete with cold towels and water. Check-in was a breeze. The deluxe room (160) was spacious and opened to the pool. The bathroom had full complimentary toiletries, including toothbrush and paste. Complimentary water, tea n coffee making facilities as well as fruits. The staff are extremely polite. Used the hotel vehicle to Prangtritis beach (IDR400,000) and full day use (IDR850,000) to get to Borobudur n Prambanan.The cold towels and cold water provided was always the right touch after the scorching heat and heavy humidity. Felt safer using the hotel transport despite knowing that private taxis charge half the price. The hotel provides a wide selection of food for the breakfast buffet, tried ala carte for lunch and dinner which was also quite nice. The location is excellent - there is a 24 hour convenience store just across the road and Marlioboro Street is 10 min away by private taxi (IDR15,000). Would definitely use this hotel for future trips to Jogja. It was a wonderful time away from everything.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoisonFranck, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, May 25, 2010
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors.

I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday.
Looking forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Phoenix Hotel Yogyakarta - MGallery Collection

Address: Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia
Location: Indonesia > Java > Yogyakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Yogyakarta
#2 Business Hotel in Yogyakarta
#2 Spa Hotel in Yogyakarta
#2 Luxury Hotel in Yogyakarta
#2 Family Hotel in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Phoenix Hotel Yogyakarta - MGallery Collection 5*
Official Description (provided by the hotel):
This legenderay hotel was initially built as private estate in 1918. Through the ensuing decades, the property changed hands a number of times, until a Dutch caretaker turned it into Pensioner Hotel. The Phoenix name was deliberately chosen by the last proprietor who hoped that it would remain intact forever, believing in the ancient myth of The Phoenix, the sacred fire bird symbolizing regeneration throughout eternity.The Phoenix Hotel is elegantly situated in down town Yogyakarta, the cradle of Javanese civilization. The legendary Malioboro Street is just nearby, while the world herigate Borobudur and Prambanan temples are only an hour drive. Yogyakarta's cultural heritage and picturesque settings emit a distinctive charm that seldom fails its visitors.The 144 beautifully appointed rooms are reflecting the ambiance of bygone era wrapped in modern comfort facilities, enabling its occupant to celebrate a glorious past without losing the beauty of contemporary living. ... more   less 
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Also Known As:
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel

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