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“First impression was great!” 4 of 5 stars
Review of Grand Tjokro Yogyakarta

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Grand Tjokro Yogyakarta
4.0 of 5 Hotel   |   Jl. Gejayan 37, Yogyakarta 40153, Indonesia   |  
Hotel amenities
Ranked #15 of 105 hotels in Yogyakarta
Purwokerto
1 review
3 helpful votes 3 helpful votes
“First impression was great!”
4 of 5 stars Reviewed November 20, 2013

It was our 1st time staying at Grand Tjokro hotel. As first-timer, we thought that they were impressive. Great and warm customer service. Great location. We made roooms booking at the last minute. And as a result, we did not get our preferred room type, but they were very helpful in trying to find another room type that suit our needs. Definitely recommended.x Sami Jaya Group.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, November 22, 2013
Dear Mr. Sami Jaya,
Thank you for staying at Grand Tjokro Yogyakarta and we very much appreciate you taking the time in giving comment on our hotel and service.
We very appreciate your comments for they motivate us to always give our best in serving the guests. Wish you all the best and we are looking forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 people have reviewed this hotel

Traveler rating
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See reviews for
14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 17, 2013

This is brand new local Hotel, so the room it's clean although is small but it's cheap and suitable.. for your information i booked from online travel.
the services from frontliner, restaurant, room boy was perfect and so helpful. for 4 stars hotel they served a good breakfast with many varieties of choice.
minus piont just on parking area very small. overall we satisfied, and recomended this hotel. Will be back again asap. :D

Room Tip: request earlier for smoking room
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, November 22, 2013
Dear Mr. Teddy,
Thank you for choosing Grand Tjokro Yogyakarta to be your home during your visit to Yogyakarta, also for taking the time in giving us your comments. We very appreciate your compliments on room cleanliness, service and food. We promise to always give our best so that your next visit will be more memorable.
Once again, thank you and we look forward to welcoming you back to Grand Tjokro Yogyakarta.
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Tangerang, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

Grand Tjokro was a beautiful, modern, clean hotel. All staff were so friendly, out-of-the-way helpful, and full of smiles. I stayed in a simple deluxe room with 2 small beds; there was a flat screen tv with several English channels, free water bottles, and a nice shower. The food was a real highlight - breakfast had both western and asian choices, including delightful "food stall" type stands with traditional offerings and a traditional Jamu lady with specialized health tonic juices. I ordered room service several times - very prompt. Some favorites of mine on the menu were Rendang Daging and the Pad Thai. They had pizza, pasta, nasi goreng, sop buntut, ayam goreng, fun fruit juices, beer, and lots of other choices. I also tried out the spa - a tad expensive for a massage in Indonesia, but nice to have right inside the hotel as a special treat at the end of a long day. You can get your massage/skin treatment in your room or in their spa area. Wifi worked fine and was free. I didn't venture into the small pool outside the restaurant, but that was available for a quick dip.
There's not much to do in the immediate vicinity right outside the hotel, but you can get a taxi very easily (min. 20,000 rp).

Room Tip: Turn on the "do not disturb" light unless you want housekeeping to randomly knock on your...
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, November 21, 2013
Dear Mr. Jamie,
Thank you for choosing Grand Tjokro Yogyakarta to be your home during your visit to Yogyakarta. We very much appreciate you taking the time in giving comment on our hotel and service. We also thank you for your high appreciation on our hotel facilities and quality of service, also on our food in Restaurant and Room Service. We commit ourselves to maintain the customers' trust and to always give the best to the guests.
Have a nice time ahead, success for you always and we look forward to welcoming you back to Grand Tjokro Yogyakarta.
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Yogyakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2013

I was stayed one night with my wife at end of september in deluxe room.
Hotel is clean and other facilities are good. I have no difficulty stay at this hotel start from reservation untill arrived at the hotel and met with hotel staff.
Room service have quick response of quest request, breakfast menu are very good with many type of food especially "pecel"...we love it.
Lot of things they should consider in the future, which is parking area for hotel quest, hospitaly of hotel staff include security attitude, and most important is developing skills of hotel staff when deal with quests.
But i will never say "no" to stay in this hotel in the future...

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, November 6, 2013
Dear Mr. Medy,
Thank you for choosing Grand Tjokro Yogyakarta and for taking the time in giving comment on our hotel and service. We also thank you for your appreciation on our room cleanliness, facilities, room service and breakfast menu. We take a good note of your comment on parking space, especially about our hotel staff. We do apologize for your inconvenience and we like to inform you that we also conduct training for our staffs to ensure our commitment to give the best to our guests is achieved.
Once again, we thank you for your comments and we are looking forward to welcoming you back to our hotel

Asteria T Hesty - General Manager
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Solo, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

I stayed for one night with my husband and baby-girl. We stayed in a superior room. The superior room was small, but the interior design n layout was good enough so we did't feel that the room was small. Everything was clean and tidy. The air-cond worked well, the wifi was pretty fast. And the breakfast was soooo great!!! Like in a five-star-hotel. They served waffles,pancakes,two kinds of cereals, many kinds of pastry and bun, fresh milk, chocolate milk, fresh juice (guava, orange, soursoup), egg stastion, salad and fruit, chicken pouridge, chicken soup, friend rice, rice, vegetables, baked tomatoes, baked potatoes, fish,smoked beef and sausage, gudeg, pecel, and many more. So happy to have breakfast there.

Minus: the swimming pool is to small, so if there were 4 people, they couldn't swim together. :D
The reception should be given more information about transportation rental. When i asked them to find a motorcycle rental for me, they couldn't help me, or even give me a clue or phone number that i could contact. That was so dissapointing.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, October 19, 2013
Dear Ms. Fransiska,
Thank you for staying at Grand Tjokro Yogyakarta and we very much appreciate you taking the time in giving comment on our hotel, and service, especially on our breakfast. Regarding to the comment on our Reception Staff, we deeply apologize that we could not give you the information you needed.
We very appreciate your comments for they motivate us to always give our best effort in serving the guests. We are looking forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed October 14, 2013

The hotel overall is nice,the breakfast meals that are served are nice also. I added extra bed in my room,but the cleaning service said there's no pillows left,so it's fine,but I also said to give us the pillow when it is available,but after 3 days of my stay,still no pillow. And I have a suggestion,I saw that in the swimming pool,there's no lifeguard on guard when I took a peek the other day. The service is nice and the hotel envirnoment is also nice.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, November 6, 2013
Dear Ms. Nimas,
Thank you for staying at Grand Tjokro Yogyakarta and also for your comment on our hotel and service. We very much appreciate your comment on our service regarding to the pool attendant, also on extra bed and pillow. We deeply apologize for your inconvenience and we hope it can motivate us to always improve our service and give the best to the hotel guests.
Once again, we thank you and we look forward to welcome you back to Grand Tjokro Yogyakarta

Asteria T Hesty - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

I stayed at grand tjokro for a night . This is the first time actually. When i opened the door, the room was small but clean. Nice breakfast and wifi connection. The hotel has a great location but the swimmingpool was to small. Overall we enjoyed and happy stay here.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, September 5, 2013
Dear Ms. Sasa,
On behalf of the staffs of Grand Tjokro Yogyakarta I would like to thank you for staying with us. We also thank you for your comments and appreciations on our room cleanliness, nice breakfast and good internet connection. We take this as motivation so that we always give our best for guest’s satisfaction.
We are looking forward to welcoming you back to our hotel and hoping your next visit will be more memorable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Tjokro Yogyakarta

Address: Jl. Gejayan 37, Yogyakarta 40153, Indonesia
Location: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #15 of 105 hotels in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Tjokro Yogyakarta 4*
Reservation Options:
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