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“SUPERB” 5 of 5 stars
Review of Hotel Tentrem Yogyakarta

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Hotel Tentrem Yogyakarta
4.5 of 5 Hotel   |   Jl. A.M. Sangaji 72A, Yogyakarta 55233, Indonesia   |  
Hotel amenities
Ranked #1 of 121 Hotels in Yogyakarta
semarang
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“SUPERB”
5 of 5 stars Reviewed July 7, 2013

i think the reviews above already told the whole picture about how good, if not great, this hotel is. we've stayed for 3 nights @this hotel, and we wished we had stayed longer. the rooms were awesome, the beds were 5 stars quality, swimming pool and the jacuzzi were awesome, my baby daughter loved every moment of it. everything is better than we could have expected, and the staffs were great too, especially Mr. nanda and miss bunga, they were outstanding and very helpful along the way. Definitely gonna be back and stay here again !!

Room Tip: executive suite is the best choice
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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320 reviews from our community

Traveler rating
    210
    91
    15
    2
    2
See reviews for
100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 7, 2013

A beautifully designed hotel with all the Indonesian décor, and warm smiles from the staff...but much better to have better sound insulation so guests are not having to hear conversations from next door, or the scraping of chairs from the room above. Please -- put some felt pads or casters for those heavy room chairs! The airconditioner is noisy -- why should that be for a new hotel? The glass door to the toilet (is the door necessary, since the bathroom has a door after all) was difficult to open; the strip of lights in the closet fell off...We had to wait an hour and a half before our room was ready, and this was after arriving at 3pm. Why do you need 7 pillows and shams for your bed? No wonder it takes the cleaning crew so long to prepare a room for a new arrival. And 4 faux leather thick cushions for the couch? Useless. I gave the hotel a good rating overall, because many of the issues can be fixed (except perhaps for the noise problem, unfortunately compounded by full occupancy during the Indonesian school holidays). The breakfast selection was good. To be a five-star hotel, management should be more proactive and staff should be better trained. The bed was very comfortable, with a good, firm mattress; pity unable to have a good sleep due to disturbances from neighbors.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

I was number 2 of my guests in December. Our family has stayed 5 times in Tentrem Hotel, every we go to Jogya, we always stay here. We liked the large room, the bed was good. but the television always have a problem die alone, no chanel, lucky the officers and technicians there always alacrity to repair our tv but it can happen 5 times in 1 day we stayed. Unfortunate since december no improvement.
Now Tentrem breakfast's should be improved again from the menu, if we are eating at the restaurant for breakfast, one of the food empty, they not replenished quickly, and we were left waiting for long.
The hotel overall was physically outstanding, but should be improved in terms of human resources management. and the hotel is in need of a lot of trash, because it is very difficult to find a trash can. near the elevator, on every floor is very difficult to find a trash can, so pardon any junk I keep in a seat near the elevator.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Jakarta
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 4, 2013

The staff are super helpful and speak really fluent english. Really polite and informative.
The rooms are beyond spacious! Its really rare to see a room for 2 this big else where.
Breakfast is nice. The location of this hotel is strategic too, not far from Adisucipto Intl Airport.
Complementary wifi , although not so fast but is very handy and useful.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 30, 2013

Great service, polite and very helpful, and not forget how beautiful and luxurius design yet comfortable for kids. My daughter really enjoy the swimming time and play at the playground.
I tried 2 desserts at kayumanis: Opera cake and Cheesecake, it's all delicious!
For the breakfast menu, It's very complete from the appetizer until dessert, you name it, they have it !
And last but not least, My family and I really enjoy stayed here even though it's only for one night, and for sure we'll back again when we visit Jogjakarta.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 26, 2013

hotel with traditional spirit...the staff used javanese language and very polite. Room is clean and tidy and also very comfort. The breakfast are excellent,they have complete menu from appetizer till desert..so many choices.location strategic enough though its not close to malioboro as centre of yogya but accessible enough.
You should be careful if check in at peak season because you will be asked to wait till your room is ready though its already check in time. I was check in at 2 o clock and have waiting for an hour to get a room key. Some of front office staff seems doesnt care but there's one person that i guarantee will help all of you anytime. She is ms Lia, head of front office dept. Very friendly,helpful, made us well informed of hotel situation, having solution in case we had difficulties.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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yogyakarta
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 26, 2013

I think this is the best and luxurius hotel in jogja (for now - 2013). Sometimes I visiting some friends who stays there. They said it feels comfortable. for them, it's a prestigious place to meet with business associates or when have some business trip in jogja. Please have some food at Kayu Manis Restaurant. the pool is so romantic in the night. Yeach, this hotel is not a low budget, so i anyone find a nex luxurius experience, i recommended to try hotel. it's worthed.

Room Tip: room with pool view
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tentrem Yogyakarta

Address: Jl. A.M. Sangaji 72A, Yogyakarta 55233, Indonesia
Location: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 121 Hotels in Yogyakarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Tentrem Yogyakarta 4.5*
Number of rooms: 274
Official Description (provided by the hotel):
Hotel Tentrem Yogyakarta is strategically located in the heart of the city, a minute stroll from the vibrant well-known district of Malioboro. 20-25 Minutes drive will take you to Adi Sutjipto International Airport and the Tugu Train Station is a short drive away. This area is also famous for its wide array of dining and entertainments options with the downtown just around the corner. ... more   less 
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