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“love the food and services” 4 of 5 stars
Review of Hotel New Saphir Yogyakarta

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Hotel New Saphir Yogyakarta
3.5 of 5 Hotel   |   Jl. Laksda Adisucipto No 38, Yogyakarta 55001, Indonesia (Formerly Hotel Saphir Yogyakarta)   |  
Hotel amenities
Ranked #58 of 120 Hotels in Yogyakarta
Balikpapan, Indonesia
1 review
2 helpful votes 2 helpful votes
“love the food and services”
4 of 5 stars Reviewed September 28, 2012

We had the opportunity to stay at saphir hotel yogyakarta in the mid of september,It has to be one of the most fascinating property and tranquil locations in town. It was an amazing experience, the food is superb as well as the staff. The team went out of their way to guarantee a memorable stayed not only at saphir hotel yogyakarta but on the entire city, this i can i called the hospitality truly from the heart

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    12
    33
    28
    9
    4
See reviews for
22
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7
26
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Bandung, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2012

i was book from travel agent, Saphir has a good price on weekend... i stayed 2 days 25 - 27 August 12.. the staf was very friendly, the breakfast was great.. but the greatest thing is the swimming pool.. my kiddos was very happy...

Room Tip: Better you choose family room on 3rd floor
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 27, 2012 via mobile

First of all, I stayed with a huge group. So I can't say much about the price.
The room is moldy and there's a hint of smoke the first time we enter.
The room has enough space, fit enough for an extrabed.
The bathroom amenities is standard, only bath towel, no handtowel, etc
The shower is poor, not strong enough spray, make bathing longer...
The breakfast is so-so... Minimum variety...

Overall I won't recomend if gou want to have a nice long stay in Yogya...
The only positive thing about this place is easy access and the hospitality of it staff...

  • Stayed July 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 1, 2012

located near airport, you may take a cab for 20mins. the room was nice and clean. but the problem i found when i'm in rush to take shower with hot water. the water become black and i found sands on bathub. i have to wait for about 15-20mins to water become clean.
breakfast was nice and complete so visitors may have varities for food and drinks.

Room Tip: have a room service call if you face a problem like mine onced.
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 8, 2012

Very clean room, comfortable but the bathroom needs to be refurbished. Close to the airport but nothing else. We found no shopping or no eateries around. Only other advantage was the proximity to the airport. Would not stay here again.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balikpapan, Kalimantan Timur, Indonesia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2012

We went for our Family Holiday and stayed in this Hotet for 3 nights. Overall the service was average and from our point of view this Hotel is more suitable for business purposes rather than for family hotel. The good points for this hotel that it is near the airport, so we dont need to rush when heading to the airport. It is near Ambarukmo Plaza and Galeria (around 10 - 15 minutes drive each).
Breakfast was average, Too bad no jamu drink. My wife expected to have jamu served in breakfast buffet . Laundry was quite cheap for basics like t-shirt and undergarments.
It is an old hotel and should be renovated. The colours of the walls in 5th floor was dull and quite spooky (green and yellow!!). Should be pastel colours. Seen some little cockroaches on pantry table and bathroom that shuld be exterminated.
Elevator was quite oldies and sometimes too fast when closing the doors.
Changing room in swimming pool was spooky. For customer service is great for we asked some needles and thread and was delivered asap to our room, Also we can have somebody to pump our daughter's swim trainer.
The worst part of this so called 4 star hotel is no entertainment chanel on the cable tv.. only news chanel and the tv is an old tv set.. heeey, we expect LCD tv.
wi fi was excellent though.
overall 7 out of 10

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2011

This was a big hotel and because it is very near to the airport, we decided to stay there as our flight the next day was very early. We had stay in the new wing and the room are very large. However it was a walking distance before reaching our rooms and the window in facing the walkway instead of outside. So it is very dark in the morning and we have to switch on the light. The bathroom and the TV is quite small as compared to the size of the room. The room are quite clean and quiet since it is away from the roadside.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel New Saphir Yogyakarta

Address: Jl. Laksda Adisucipto No 38, Yogyakarta 55001, Indonesia (Formerly Hotel Saphir Yogyakarta)
Location: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 120 Hotels in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel New Saphir Yogyakarta 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
With a conveniently central location in the city center and business district , Hotel New Saphir Yogyakarta is the most comfortable hotel in this exciting city.Hotel New Saphir Yogyakarta is a great place to conduct business, catch up with friends and family, or just relax. Next to the city's most famous shopping center, Ambarrukmo Plaza, our hotel offers a comfortable and an unforgettable experience. Warm , friendly service awaits you from the moment you step through the front door until the last stay with us. ... more   less 
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