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“Old Hotel with Direct Access to Shopping Mall” 3 of 5 stars
Review of Hotel Ibis Yogyakarta Malioboro

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Hotel Ibis Yogyakarta Malioboro
3.0 of 5 Hotel   |   Jl. Malioboro 52 - 58, Yogyakarta 55001, Indonesia   |  
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Hotel amenities
Ranked #41 of 132 Hotels in Yogyakarta
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Old Hotel with Direct Access to Shopping Mall”
3 of 5 stars Reviewed March 20, 2012

This is definitely an old hotel. The towels seem filthy and really need to be replaced by the new ones. Rooms are standard. It takes a while for the water in the wash basin to be dried up. A plumber could make it better easily. The ultimate selling point of this hotel is its location. Right on the Malioboro St., where people never sleep, it has direct access to the busiest shopping mall in this area. Reservation should be made as early as possible, especially for staying in the weekend.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisMalioboroYk, General Manager at Hotel Ibis Yogyakarta Malioboro, responded to this review, June 20, 2014
Dear Mr./Ms. sharp294229,

Warmest greetings from ibis Yogyakarta Malioboro…

Thank you for taking the time to tell us about your experience at the ibis Yogyakarta Malioboro. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have inform the House Keeping Department to check the towels and the Engineering Department to check the water.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Novi SOESANTO
General Manager
Hotel ibis Yogyakarta Malioboro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
    65
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bali, Indonesia
Top Contributor
82 reviews 82 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed March 6, 2012

I have been staying at this hotel off and on for about 15 years, and it's often sold out, so you have to make your reservation as soon as possible. It's a standard Ibis hotel: clean, very professional staff, rooms not luxury but comfortable if a bit smallish. One of the best points is that it is directly connected to the Malioboro Mall where there are small local shops, restaurants, ATM machines, a Hero supermarket, Matahari Deparrtment store, and so on. Do be aware that the corridor is closed promptly at 9:30 pm when the mall closes, or you will have to go around the mall to get back to the hotel.
Malioboro street is the main tourist street that has Beringharjo Batik Market, the Sultan's Palace, and the Sono Budoyo Museum at one end, a million souvenir stalls and batik shops in the middle, and the Tugu Train station at the other end. A trip to Jogja is not complete without walking around this entertaining area.

One thing about the rooms, the mini bar comes empty, so you have to fill it up yourself with stuff from the Hero Market in the Mall, and I didn't see an in-room safe. The television signal is not great, but you can get some news channels and some other satellite selections, although not a very complete one. I would hope that some day hotel management would see the advantage of having the full television slate for those of us who have to travel on business and pay the extra money to get sports channels, CNN and so on. Breakfast buffet is limited but fine, a few Chinese foods, a poor Nasi Gudeg, salad bar, breads, juices and tea/coffee. 99% of the clientele seems to be local so there is a very complete rice soup (bubur) offering.

There is wireless but in several days there I couldn't get it to work smoothly.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisMalioboroYk, General Manager at Hotel Ibis Yogyakarta Malioboro, responded to this review, June 20, 2014
Dear Mr./Ms. MangoMunky,

Warmest greetings from ibis Yogyakarta Malioboro...

Thank you for choosing Hotel ibis Yogyakarta Malioboro to be your preference stay during your travels to our friendly city Yogyakarta, Indonesia.

We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback from our valuable guest. I am sorry that you are troubled with the wireless connection.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially in our internet connection.

Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.

Sincerely,

Novi SOESANTO
General Manager
Hotel ibis Yogyakarta Malioboro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Semarang, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2012

I am stay from 20-24 January 2012.
The rooms was renovated with lcd 32inc and nice furnitur, I think the good one than other ibis standard.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisMalioboroYk, General Manager at Hotel Ibis Yogyakarta Malioboro, responded to this review, June 20, 2014
Dear Mr. ardhi,

Warmest greetings from ibis Yogyakarta Malioboro...

Thank you for choosing Hotel ibis Yogyakarta Malioboro to be your preference stay during your travels to our friendly city Yogyakarta, Indonesia.

We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback from our valuable guest.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.

Sincerely,

Novi SOESANTO
General Manager
Hotel ibis Yogyakarta Malioboro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groningen
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2012

ROoms were OK, not exceptional but worth the prize. Especially the location of the hotel suited us very well, not far from the Kraton (Sultan's palace) and many nice souvenir/batik shops. Also very convenient is the indoor passage to the Malioboro Mall!

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisMalioboroYk, General Manager at Hotel Ibis Yogyakarta Malioboro, responded to this review, June 20, 2014
Dear Mr./Ms. Noordergraaf,

Warmest greetings from ibis Yogyakarta Malioboro...

Thank you for choosing Hotel ibis Yogyakarta Malioboro to be your preference stay during your travels to our friendly city Yogyakarta, Indonesia.

We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback from our valuable guest.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit to good hotel well situated in the city will be more pleasant than the previous one.

Sincerely,

Novi SOESANTO
General Manager
Hotel ibis Yogyakarta Malioboro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Yogyakarta Malioboro

Address: Jl. Malioboro 52 - 58, Yogyakarta 55001, Indonesia
Phone Number:
Location: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Yogyakarta Malioboro 3*
Number of rooms: 148
Official Description (provided by the hotel):
Located in the heart of Yogyakarta's business district, right on the famous Malioboro street and also connected with a shopping mall in Malioboro area. Ibis Yogyakarta Malioboro caters for business travelers as well as tourists who want to enjoy and discover the cultural treasures of Java cultures in Yogyakarta. Only 40 minutes to Borobudur Temple. ... more   less 
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Also Known As:
Ibis Hotel Malioboro
Ibis Hotel Yogyakarta

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