We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great shell, satisfactory interior” 4 of 5 stars
Review of The Ritz-Carlton Jakarta, Pacific Place

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Ritz-Carlton Jakarta, Pacific Place to your Saves list
The Ritz-Carlton Jakarta, Pacific Place
5.0 of 5 Hotel   |   Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Earn Ritz-Carlton Rewards
Ranked #2 of 345 Hotels in Jakarta
Certificate of Excellence 2014
Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great shell, satisfactory interior”
4 of 5 stars Reviewed January 26, 2011

The rooms are huge and all suites. I stayed in a one bed room & the sound insulation is great. However, the hallway's lighting and carpet needs a little work. Also, the lighting in the bedroom is sufficient but wouldn't hurt for a few more light fixtures. The kitchen is fully stocked with everything from dishwasher to washer/dryer in unit; though, no dishwashing liquid or detergent could be found (the butler service did volunteer to send staff into the super market in the shopping mall to pick some up for me). The spa inside the hotel is amazing, I had the most wonderful deep tissue massage I could ask for from Moannah! Wifi in the room could be tricky, it took be half an hour with the helpline to sort it out. The welcome fruit plate is changed daily and staff are as friendly as can be! It's a great value compared to the hotel side, but I think if there's not much rate difference...I would still prefer the hotel. However, if you are travelling with children....by all means stay here!

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

201 reviews from our community

Traveler rating
    150
    42
    4
    2
    3
See reviews for
31
20
18
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 19, 2010

Great location, easily accessible with premier shopping mall next door.

Club rooms are extremely well appointed, spacious and comfortable.

Not aware if there are any onsite restaurants as Pacific Place offers lots of choices in that respect.

Great hotel, great location.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 29, 2010

My stay here was wonderful and the staff were friendly, and the service is something we do not have here in SIngapore..

  • Stayed April 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, Brazil
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed June 3, 2010

Hotel Staff offer great service. Lounge on 21st floor a great place to have something to eat and see the city.

Stayed May 2010, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
165 reviews 165 reviews
120 hotel reviews
Reviews in 96 cities Reviews in 96 cities
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed May 26, 2010

I have stayed at several other Ritz Carlton hotels before. I stayed at the club level at this hotel. It's Ritz Carlton perfect.

Great location, excellent service including the massage, very good food. What else? the bed and shower room are to die for. But of course, it comes with the high price but it's still good value for the money.

The only downside is just the hotel should apply strict rule about attire of the guest. The hotel asked the guest to dress properly but I still saw guests wearing shorts and sandals. Maybe I sound like a grumpy snob but that is why I wanted to stay at Ritz Carlton.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL, Malaysia
Top Contributor
263 reviews 263 reviews
45 hotel reviews
Reviews in 54 cities Reviews in 54 cities
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed February 26, 2010

The furnishings were modern and comfortable. Facilities were just right: complete small kitchen (fridge, pots, pans, utensils, crockery, electric kettle.. enough equipment to allow a bit of simple baking even!), washer/dryer, iron & board, etc.

We stayed in a 2-bedroom unit. The master bedroom was spacious with plenty of desk space and wardrobe space. The bathroom was a little on the small side, but included a bathtub. The second room was smaller, but very spacious nonetheless. LCD TVs in the common area and master bedroom.

The room was cleaned on a daily basis and the housekeeping service was fantastic.

I found the service staff very discreet and professional. They never failed to address us by name and attend to our needs and requests quickly (and always with a smile), but they were not so overly-attentive that we start to feel hounded or stalked (like some "service-oriented" hotels are wont to do).

The place is also attached to one of the newest shopping malls in Jakarta, Pacific Place, which houses restaurants galore, a movie theatre and a somewhat upscale supermarket. I enjoyed the convenience tremendously.

The only complaints about the place were that sometimes the water smelled a little funny (ie. slight hint of sewerage) but I was told that this is fairly common anywhere in Jakarta, and that it is a bit of a taxi ride from the more "centre" bits of town. Beware the taxi drivers as they often "accidentally" take a wrong turn or will claim to "not know" where the place is to push up the taxi fare.

  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2009

Great Hotel - Spacious, Luxurious Rooms
Excellent Location
Great Mall next door

  • Liked — Rooms and Location
  • Disliked — Cant think of anything
  • Stayed March 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Ritz-Carlton Jakarta, Pacific Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Jakarta
#2 Family Hotel in Jakarta
#2 Business Hotel in Jakarta
#2 Spa Hotel in Jakarta
#8 Romantic Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Official Description (provided by the hotel):
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Marriott, Priceline, Hotels.com, Hotel.de, HotelTravel.com, Agoda and Despegar.com so you can book your The Ritz-Carlton Jakarta, Pacific Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton Jakarta, Pacific Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.