It's been about 3 years since I stayed at this hotel. I would have liked to give this hotel a 4.5 if could. Overall it is a great business hotel. Hardware-wise, the hotel gets a 5 (nice rooms, shared spaces) but service is better at other hotels in town.
- Really nice, large sprawling rooms
- 2 sinks in the bathroom
- Separate bathtub and shower
- Location. Connected to the Pacific Place shopping mall.
- Service could be more attentive. Check-in took a long time and it almost feels like the staff lacks common sense. I had booked a car for meetings and told receptionist specifically that I did not want to pay cash for the car and that I wanted it charged to the room. Sure enough, the next morning, I was informed by my driver that the car was only booked for 3 hours on my room and that I had to pay the remainder in cash. This despite my specific request and the fact that the hotel had my flight details and meeting schedule (which were clearly more than 3 hours long).
- The pay TV provider they use is awful. Really bad picture quality - I could barely watch most of the channels with all the static fuzz.
- They gym could have more equipment and accessories.
- In my room, there was no plug immediately next to the desk.
- Try and book a club room. Separate check-in / check-out counter and lounge area where you can eat snacks in the evening and breakfast. There are also nice conference rooms for your use on the club rooms as well.
- Also Known As:
- Ritz-Carlton Pacific Place Hotel Jakarta
- Ritz-Carlton Pacific Place Hotel
- Ritz-Carlton Jakarta
- Ritz Jakarta
- Ritz Carlton Jakarta
- Jakarta Ritz
- Jakarta Ritz-Carlton
- Official Description (provided by the hotel):
- Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more less
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