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“just my opinion” 3 of 5 stars
Review of Sanno Hotel

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Sanno Hotel
3.0 of 5 Hotel   |   Jl. Pluit Selatan Raya No. 2, Jakarta 14450, Indonesia (Penjaringan)   |  
Hotel amenities
Ranked #304 of 345 Hotels in Jakarta
singapore
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“just my opinion”
3 of 5 stars Reviewed April 24, 2013

Me feel its more suitable for someone who is simple and not choosy,and only for a night or short stay like me.
Shopping centre is not within walking distant but across the road is an apartment with few shops ,roadside stalls and a hawker centre that attract me.,because interacting with their locals is my hobby.
Took about 35 minutes to reach by a speeding cab ,travelling at 130 km from the airport without much traffic jam.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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45 reviews from our community

Traveler rating
    1
    5
    16
    11
    12
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Families
0
13
7
10
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 22, 2013

Well, to start with, the location is good for the airport but really far from the city centre and south of Jakarta.
The staff doesn't understand English very well, and the whole hotel is full of mosquitoes! The rooms are big but not very clean, the furniture is old and there is this really bad smell which is annoying. There is no internet in the rooms not even if you want to pay for it. But there is free Wi-Fi in the lobby, which is aceptable. Also, the hotel staff knocked at my door when the Do Not Disturb sign was on, they woke me up only by mistake, as they knocked at the wrong room. That was weird and annoying. This is a bad area of Jakarta and you can only go by taxi to the city centre, or take a taxi to Kota station and then a bus. I wouldn't stay here again.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 of 5 stars Reviewed March 18, 2013

I don't recommand is hotel. A window in the room was left opened before we get the room. A ton of mosquitos found refuge in our room. We had to sleep with a sheet over our face cause we could hear them buzz in our ears but it was too late. A few slide under the blankets and we found their dead bodies all over the mattress when we got up. We got bitten a lot during our sleep. The lady at the front desk was really rude and promised us a new room for our second night as we told them our non-satisfaction. In addition, during our first night, the shower head just exploded from its place spraying water all over our bathroom. We had to argue for a new room and we never got another one. We had to go out and buy mosquito burning stick. The furnitures in the room were really old contrary to the pictures on the website. The windows and curtain were brownish dirty. It doesn't worth the price at all unfortunately and we aren't the type to complain about hotel. The only good point was their restaurant. Really awesome food and ice coffee! The welcome counter and restaurant are the only nice looking place

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 15, 2012

I stayed in couple of different hotels in Jakarta before and this is certainly the worst hotel i'd stay before.

I stayed 3 nights here with the arrangement by my business partner due to the fact that most of the hotels are fully booked on the 1st week of November 2012 and the price is rather reasonable with the rating of so called '3 Star'.

I don't even bother to write too much to make me recall about all the bad experiences i had in this hotel, to conclude:
1. Mosquitoes flying here and there in the lobby, in the room and this could really damage your night as you can't sleep well though
2. Strong smell (irritating smell!)
3. Facilities and amenities are all running down
4. Far from city center and the happening south Jakarta

The only positive part is the service of hotel staffs are reasonably acceptable...

Room Tip: Higher floor i guess due to mosquitoes issue
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludhiana, India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 27, 2012

although the reception is good but hotel service is poor, you can find lots of mosquito in room the smell comes is also not favourable + the location is very far from business center. Breakfast was also not very good, means if they are charging you extra for breakfast buffet than they must have continental, but they dont care of you.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2012 via mobile

This is probably the most horrible hotel i've ever stayed at! Very dirty, old furniture, radios not working, tv not working, fridge not working, broken shower, dirty bathroom, horrible breakfast, rude employee. Not recommended!

  • Stayed September 2011
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semarang, Indonesia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2012

pretty good hotel for 30$ ish, good room, clean hotel but the Double bed that I ordered is 2 single bed that they make it into 1 double bed. lil bit dissapointed but it's still ok

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Raja Kamar

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sanno Hotel

Address: Jl. Pluit Selatan Raya No. 2, Jakarta 14450, Indonesia
Location: Indonesia > Java > Jakarta > Penjaringan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #304 of 345 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sanno Hotel 3*
Number of rooms: 94
Official Description (provided by the hotel):
Sanno Hotel Jakarta is a 3-star international hotel that is strategically located in the heart of North Jakarta. The hotel’s is surrounded by entertainments, attraction places, and only minutes away from main business district, whilst just 15 minutes drive from Soekarno-Hatta International Airport. Sanno Hotel Jakarta gives you the ease and convenience to explore the vibrant city of Jakarta. ... more   less 
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