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Reviewed December 8, 2014

I just recommend this hotel with good position in the center of Jakarta. Room really unique and the staff is perfect. Special thanks to Denny for his kindness and help: we forgot something in the room when we left and he just found a way to get it back to us!
Breakfast is very good and a large indonesian and international food.
The rooftop bar is spectacular and give a nice atmosphere for this place

Date of stay: November 2014
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank marcofrom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 7, 2014

I stay at this hotel for 3 days and 2 nights. First of all, the hotel is centrally located at the heart of Jakarta business area. the direction is so easy. from the airport, all you need to say is that "go to Sarinah Mall" it is just behind it. Food is scattered nearby but for my friend and me, we went a very famous nasi padang restaurant "Garuda" nearby.

about the hotel itself, the room was very impressive. very trendy and modern. the facility is new. there is at the rooftop where you can see view of the city at night.

Food-wise- the breakfast was unbelievably good. variety of Indonesia cuisine plus some american breakfast.

Shopping- most importantly it is nearby to Tanah Abang. For my friend and me, we just walked to Tanah Abang- for the three days of staying there just to gauge the distance and time. it took around 30 minutes for one way. So for family, its a big "NO" to walk. Mind you guys walking in a bustling city with lots of cars with a very fast pace takes us 30 minutes. i will strongly suggest you take a cab or any form of "angkutan kota". But its nearby though for young and "energetic" travellers.

Taxi is easy to get. Our trip back to airport was hassle free- be prepared to fork out Rp 150,000 equivalent to RM 45 or USD 15 one way to the airport (due to massive traffic congestion in Jakarta- not so much of the distance)

We travel by public transport- so not much was spent on the transportation fares.

Overall, excellent stays at the hotel. staffs were friendly and extremely helpful when it comes to information and service. the room decoration was absolutely delightful.

Room tip: Request for higher floor for better view upon check in
Date of stay: November 2014
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
8  Thank TShahrizam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2014 via mobile

I visited here for a few times whenever I had a business trip in Jakarta. It located right at the heart of Jakarta, making it very convenient for me to move around from one meeting place to another. The rooms were very artistic and cosy. They have their signature smells which attracted me much. I like how they were thoughtful to their customers. Good services except for certain technical areas may require regular maintenance. Their food in the restaurants were great. I tried a few dishes in the menu. I was rarely disappointed. Their breakfast buffet menu can have more varieties.

Date of stay: December 2014
Trip type: Traveled on business
4  Thank Claire_Confession
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 4, 2014

My friend and I stayed at the hotel for 2 weeks and the staff, including the Front Office Manager, Okta, were terrific. We forgot to buy some birthday cards before we left Australia and so Okta went out and bought them for us. When we offered to pay she showed us the receipt and wouldn't take any more than the price she paid. I think it is a great hotel to stay at. It has a relaxed atmosphere and all the staff are very friendly. Thank you to all the wonderful staff for making our stay such a memorable one and we will definitely stay here again if/when we return to Jakarta.

Date of stay: November 2014
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
4  Thank Peter B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 2, 2014

I have reviewed this before but I feel the need to do this again due to the dropped in service level. I am currently staying here for 4 nights and honestly, the response time for service has dropped to a minimum level. My 1st request was for a hair dryer. I gave them a good 20 mins to send it up. Had to call a 2nd time to remind them again. My 2nd request was for them to clean my room when I left the hotel for work. Came back after that and the room was not made. That was a good, 4-5 hours apart. Last but not least, the internet speed is no longer acceptable. I know because I have been staying here on an off for a year now. It wasn't so slow before. Seriously, you need to buck up Artotel. It is quite disappointing when you have been my preferred hotel since beginning of 2014. I come back here every month! I will need to seek elsewhere now.

Room tip: Higher floors if you are a light sleeper.
Date of stay: December 2014
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
5  Thank june3g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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