My family and I have lived in Aston Rasuna now for 14 months. Why are we here, location, apartment size (comparing to other apartments in Jakarta it is a good size with a high ceiling.
Excellent Service (this is where the excellent rating begins)
Security and House Keeping stand out for excellent service
Large apartment style rooms
Good size kitchen
Facilities to cook
Good for families
Location is good
Access to Facilities (2 swimming pools, shops, tennis, basketball)
Shares a common area with surrounding apartments
Internet access is fast and reliable
New Epicentrum Mall is in walking distance
Free parking is provided
Very good hotel for corporate guests (Marketing team does well to attend to individual needs)
(A special word has to be said for Farid and Aprillia in house keeping who are our Housing Keeping team a the moment - Excellent Service, thank you)
When we had a medical emergency (my wife went into labour) one early Monday morning the Security team were amazing. They saved the day and managed to get Mother, Father and soon to be son at that point to hospital.
Lifts - Be prepared to wait during the busy times of the day.
Plus house keeping has to use the guest lifts so they do get full, stopping at most floors
Getting a taxi can be difficult at peak times - Yet it can be seen they have employed more staff to get taxis for waiting guests.
Key Cards at times stop working
Little maintenance issues concerning air conditioning do occur (yet the Maintenance team does respond quickly and explains what they are doing to fix the situation)
Some walls in rooms are painted a sickly yellow (Small point yet for a long stay you do begin to question the choice)
Traffic in this area is getting worse.
I would highly recommend this hotel for those who are looking for a good size space with the added benefit of excellent service. Yet just be patient with the lifts.
Room Tip: Pick a lower floor to avoid excess time in the lift.
- Official Description (provided by the hotel):
- A four star property offering both short long stay in All-Suite accommodation that is tastefully furnished with refreshingly modern interiors. Combining all the facilities of an International hotel and the comfort and personal service of a residence - the Aston Rasuna offers guests affordable luxury in the very heart of Jakarta's CBD. Strategically located in the heart of Jakarta CBD, the Aston Rasuna allows guests to enjoy their stay for either business or pleasure with easy access along Jl. H.R. Rasuna Said to restaurants and shopping malls. Enjoy a vibrant experience of city lifestyle through easy access to the various places of interests and entertainment spots. ... more less
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- Also Known As:
- Aston Rasuna Hotel Jakarta
- Aston Hotel Rasuna
- Jakarta Aston