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“shouldn't have tried” 2 of 5 stars
Review of POP! Hotel Airport Jakarta

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POP! Hotel Airport Jakarta
2.5 of 5 Hotel   |   Jalan Raya Bandara no. 106, Rawa Bokor, Benda | Tangerang, Jakarta 15125, Indonesia   |  
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Hotel amenities
Ranked #79 of 309 hotels in Jakarta
San Francisco, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“shouldn't have tried”
2 of 5 stars Reviewed August 21, 2013

Tried here even though bad reviews, wrong choice. The room is ridiculously small even for a budget hotel, reception had only 1 person and he was busy doing other things. Staff spoke little English.

Soap was in sachet, and the toilet was in the same compartment as the shower. Yes, I did say compartment.

There were no restaurant and no breakfast at 9am, apparently there were only snack that were run out from 7am, they must be kidding. Definitely not worth your money.

Room Tip: avoid this place
See more room tips
  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 26, 2013
Dear Julia,

Thank you very much for your comment.
We apologize for any inconvenience happened during your stay at POP! Hotel Airport.
We will rebrief our staff to have a better handling for our guest in the future, so it will be time effective for our guest, during check in and check out process.

POP! Hotel is designed in a compact lay out as a Budget hotel, so it allows the guest to move freely in the room.
Your comment is highly appreciated, and we will work to get it better in the future.

Looking forward to welcoming you back to POP! Hotel.

Sincerely yours,

Irene Janti
Brand Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Pekanbaru, Indonesia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 19, 2013

the location of the place n the room is good ;but the road isn't finished yet. The airport shuttle start at 5 am so we must rental car by ourselves. The lite bite also begins at 7 am. Overall, it is ok.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 26, 2013
Dear Ibu Lina Dewi,

Thank you very much for your comment.
It is a pleasant for us to know that you had a good staying experience at POP! Hotel Airport Jakarta.

POP! Hotel Airport is one of POP! network in Indonesia, out of BSD, Bandung, Bali and Yogyakarta, strategically located only 500 m from Soekarno Hatta Jakarta Airport. Every comment from our guest is well accommodated for follow up in order to give our guest satisfaction.

We are looking forward to welcoming you back to POP! Hotel.

SIncerely yours,

Irene Janti
Brand Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grimstad, Norway
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 17, 2013

If you need accommodation for short stay with a reasonable price, near to the Jakarta airport, then Pop Hotel is right for you. However, it was not in a walking distance. You still needs a shuttle or taxi to reach this hotel from the airport. The breakfast was simple but very tasty. I was quite impressed how the hotel can still manage to have quite simple but good food. The hotel has free shuttle, unfortunately, the schedule is very limited, and often doesn't fit our schedule. But there are shuttle service with reasonable price to the airport, so it shouldn't be a problem. In general, I feel to get more than I expected, particularly when thinking about the price. The staff was friendly and helpful. I enjoyed my stay in Pop Hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 26, 2013
Dear Dian,

Thank you very much for staying in POP! Hotel AItport Jakarta and share your experience to us.
it is great to know that you enjoyed staying at our Hotel.

Your comment is highly appreciated, and encourage us to be stonger in the future.
Hope that you had a great flight ...

Looking forward to welcoming you back to POP! Hotel.
See you soon ....

Sincerely yours,

Irene Janti
Brand Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medan, Indonesia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 13, 2013

-Lokasi : sangat dekat dengan bandara karena berada di jalur tol.
-Interior : sangat colorful
-Kamar : kecil, namun sangat rapi dan bersih.
-Fasilitas : escalator, convenient store, cafe, free wifi, free parking

What I love the most? The bathroom.. Just like taking a bath inside airplane..
It is small, no doubt, but just so comfy..

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 20, 2013
Google Translation
Dear Bapak / Ibu,

Terima kasih banyak atas komentar yang diberikan dan memilih POP! Hotel Airport sebagai tempat bermalam Bapak / Ibu.

Setiap komentar dari tamu kami adalah masukan yang sangat berharga yang selalu memacu kami untuk menjadi lebih baik kedepannya.

POP! Hotel Airport adalah salah satu jaringan hotel kami selain di Yogyakarta, Bali, dan Bandung.
Design dibuat sedeminian rupa dengan mengutamakan kenyamanan beristirahat para tamu kami.
Kami juga mencoba untuk tetap konsisten dalam mengkampanyekan gerakan ramah lingkungan, karena kami percaya dari hal kecil yang dapat kami lakukan, akan berdampak besar bagi kelestarian bumi kita.

Sekali lagi, terima kasih.
Kami menantikan kedatangan Bapak / Ibu kembali ke POP! Hotel.

Salam,

Irene Janti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cape town
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2013

I only needed an easy stop over hotel for one night before flying to my next destination. The Pop Hotel was exactly what I expected - clean, convenient and well priced. I particularly liked all the features geared towards being environmentally friendly i.e. recycling bins and the fact that all the lights turn off when you take your room key card out of its slot.

It is located in an area under construction, but I slept soundly and didn't hear any noise at all. My taxi driver did take me to the hotel via the "back roads" which made me a bit nervous as it looked like I was heading into the middle of a shanty town - not the hotel's fault at all, just a warning for other travelers.

All in all I thought that the Pop Hotel was a great spot for someone looking for simple and convenient overnight accommodation.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 20, 2013
Dear Shelley,

Many thanks for your review. It is great to know that you jad a good stay at POP! Hotel Airport.

POP! Hotel Airport is one of the POP! Hotel network in Indonesia. We are a Budget Hotel, that commit to provide a comfy and clean room accommodation, with an affordable price. The room lay out is designed in a compact way to maximize every space to be a freedom movement space for our guest.

Hopefully we will see you soon at one of our POP! Hotels.
Looking forward to welcoming you back to POP! Hotels.

Sincerely yours,

Irene Janti
Brand Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
surabaya
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2013

I didn't expect anything when i book this hotel because we just need place to rest before our next flight in the early morning next day. We lived on July 10, 2013 for 1 night and we found it beyond our expectation., They have spacious room, very clean and they even give one more like sofa bed because we can stay up to max 3 persons in the room. The bed is large enough also. Oh yea, they have wi fi which you access from the room.

Anyway we didn't try the breakfast because we leave in the early morning. I just look around and found some bread and simple rice also coffee and tea in the breakfast area.

overall it is worth the price ;)

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 16, 2013
Dear Valued Guest,

Many thanks for your review. It is great to know that you had a good staying experience at POP! Hotel Airport Jakarta.

It is our commitment to provide a good room accommodation with an affordable price and good quality of cleanliness and comforts.
POP! Hotel is Budget hotel, with a limited services we have, our guest satisfaction always come first to be prioritized.

Thank you very much.
We are looking forward to welcoming you back to POP! Hotels, either in Jakarta, Bali, Tangerang, Bandung or Yogyakarta.

Sincerely yours,

Irene Janti
Brand Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 17, 2013

I was in Pop Hotel Airport Jakarta over the weekend. The room was tiny, the walls cracked here and there, the smell was bed..Even for the cheap price that you are paying, it's still slightly unacceptable, especially the smell. But the only good thing about the hotel, its conveniently located near the Jakarta Airport... However, for future, I would rather pay double of what I have paid in Pop, and received a comfortable stay prior to my long haul flight.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Brand Director at POP! Hotel Airport Jakarta, responded to this review, August 15, 2013
Dear Valued Guest,

Thank you very much for your time to share your experience during staying at POP! Hotel Airport.
Please apologize for any inconvenience happened during your stay and we will ensure that we can be better in the future, by having a better maintenance control in all hotel area, for our guest comforts.

POP! Hotel is a Budget hotel, with limited services, but we always put our guest satisfaction as the first priority.
Once again, thank you very much and we really appreciate your input.

Looking forward to see you again at POP! Hotels.

Sincerely yours,

Irene Janti
Brand Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about POP! Hotel Airport Jakarta

Address: Jalan Raya Bandara no. 106, Rawa Bokor, Benda | Tangerang, Jakarta 15125, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
Ranked #79 of 309 hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — POP! Hotel Airport Jakarta 2.5*
Official Description (provided by the hotel):
Located in convenient suburb of Jakarta, POP! Hotel Airport Jakarta is only 500 meters away from Soekarno – Hatta International Airport; Cengkareng Golf Course; and Soewarna Business Park. POP! Hotel Airport Jakarta offers eco-friendly and convenient accommodation both for business and leisure. ... more   less 
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