Another new and nice business hotel in Kuningan Jakarta.
The service is one of the best even you can compare it to 5 stars, i can feel all the smile and warmness start from the security in the front door.
The receptionist is nice, the receptionist escort me to 20th floor to check-in at the Ambassador Club as i reserve for Ambassador Club Room, a nice place to sit and relax where the receptionist never forget to ask what i wanna drink every time my face shown up here.
Got the key for room 2005. As i enter the room, i can already feel the room is top class, the seat, the bed, and the bathroom (the shower gel is also nice compare to standar shower gel from another hotel)
The downside of this room is the wifi, i dunno whether because this is 20th floor or what, but my wifi signal is only 1-2 from 5, cellular signal in my room also a bit small (i'm using XL)
Also for the next visit i prefer to take the room across elevator (2005 is on elevator side), because there is a construction right in the front of the window, and i feel a bit annoyed especially at night as i'm afraid they can see through the window.
At the evening i have to go to my office party and when i go down to lobby while thinking what i should take, suddenly the security initiatively ask whether he can call for taxi, this is a plus plus point as in the other hotel sometimes you have to ask yourself to call a taxi.
At the morning i do breakfast on Olam, the food is okay, they have a wide variety of bread (i love the bread actually), indonesian, and a bit western. But sadly, no one offer me a drink! I know that i can get the drink myself, but asking whether the guest want to have coffee or tea is a must for every breakfast in a hotel, this is to show your warmest greeting at the morning.
Before breakfast i asked the ambassador club receptionist whether i could have a late check-out and she said i could until 14.00 and then i said okay. After breakfast as i pass the receptionist lobby, i ask whether i have to pay for late checkout, the receptionist told me about the 50% charge until 6PM and i said that's not what i meant, i meant the late checkout until 2PM, the receptionist persistently said that there is no such a thing and i can only check-out at the latest 1PM, already said that i asked the ambassador club already and she said i can't. Okay then, i went upstair, ask the ambassdor club receptionist, i asked again and she said i can with free of charge. I dunno which one is correct (at the room there is a brochure that actually stated that i can) but please help to make sure that everyone have the same information and not confusing the guest.
Taking a bath here is nice, the water flow is powerful, the amenities is good, and then when i use the bathtub, i realize that i cannot drain the water as the lid/cover is stuck there, luckily not much water already pour into the bathtub.
Last but not least, i recommend this hotel for everyone, a nice hotel. Maybe it's only me the one who unlucky to experience a bit issue, but despite of all the issue, JS Luwansa is nice.
- Official Description (provided by the hotel):
- JS Luwansa Hotel & Convention Center is a first class international upscale hotel with 244 well-appointed guest rooms with warm, personalized service. JSL offers new upscale affordable accommodation and is perfect for discerning business travelers who need a strategic location to conduct business. Free Wi fi, transportation within 2 km, pressing and business center workstation use. ... more less
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