My husband and I stayed for 3 nights and we did not feel impress with the hotel. We thought for the value we spent, we would have got better than this one. We have travelled to many hotels from different places and this one was quite disappointing us with room facility we got. I guess this is the only hotel that still does not pay attention to the comfort in using the bathroom or shower room. The shower is definately under maintenance and we did not get a good quality of cleanliness as it's an old type, the water did not spread properly.
For what we had viewed from the website, guess it was high expectation as we got a broken curtain in our room so we could not close it properly either.
The coffee and tea they serve in room are very average class that's why we had our own to satisfy the needs. Breakfast set up was not impressive at all as it was so hard finding staff for an assistance. The cleanliness standard did not happen as much as we expected compare to the other hotel who claim having the same rate stars with this hotel.
The staff were not so friendly, I suppose although this is quite better location as it is close to everywhere in Jakarta which we needed to catch up with some purposes while staying there.
One night we ordered a dinner for my husband and it took nearly 45 minutes having it and while we're waiting the order, the staff handed us meal which we assumed it was my husband's, only the price was more expensive that the one we thought we had to pay as it is shown on the room service menu price list, though we still paid when we got the meal. Just 5 minutes afterwards while we were still wondering as it did not appear as the one my husband ordered, came again different staff but this time taking back the meal as it apparently not ours and they gave back the money.
For people who will stay in this hotel, better not to have high expectation like us :)
Frankly speaking, we got no other option to consider as we think once was enough staying there
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.