The Crowne Plaza Jakarta seems to be having trouble keeping up with its peers. The halls, rooms and amenities feel tired and dated. Some aspects remind me of hotels back in the 90s, such as the black plastic box televisions and sidetable switches for light control. Shower-spray control was broken, so was the bathtub plug. The room missed its services guide, nor was housekeeping good at doing their job. Worst of all, was perhaps the reception team. I had to extend my stay for one night at the request of my client. I call reception and they say I may want to book through internet to keep the same price or I can simply come down to extend at standard rates. Not wanting to bother with internet, I come down to reception only to hear that that they cannot extend my stay because they are "-10 with room bookings." I guessed they meant they were 10 rooms overbooked. Having to leave immediately for a meeting, I frantically emailed my secretary in another country to book me a nearby hotel. Interestingly enough, 15 minutes later, my secretary is able to book the Crowne Plaza. If I had to offer an example of general incompetence, I would not hesitate to offer my experience at the Crowne Plaza Jakarta. If my secretary thousands of miles away from the hotel can do a better job reserving a room than those working at the hotel onsite, then I doubt that these people know what they're doing. I have made similar requests at countless other hotels and not one hotel made an issue with such a request. There are many aspects about this hotel I could make an issue of, but I think my message is clear, so I'll stop here. Thanks for reading.
- Official Description (provided by the hotel):
- Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Priceline, Expedia, Hotels.com, Orbitz, Agoda, Despegar.com, HotelTravel.com, Travelocity, TripOnline SA and Tingo so you can book your Crowne Plaza Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Jakarta
- Jakarta Crowne Plaza