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Jakarta

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The Park Lane Jakarta: Traveler Reviews


Jalan Casablanca at Kuningan, Jakarta, Java 12870, Indonesia
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85% Recommend
4.0 of 5 stars 21 reviews
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[ Date ] [ Rating ]
Nice, but somehwat old

The Park Lane Jakarta

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4 of 5 stars
Wilibona   14 contributions
Kuala Kencana, Papua, Indonesia
Oct 23, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Stayed for 3 nights. This hotel is located in Kuningan area, so expect plenty of traffic jam, especially early morning and early evening. Overall, I think I may come back again later, but I am not sure.
The goods:
*The staff are really friendly and helpful. They ask you when seems like you need help to bring something.
*The lobby is big enough that it does not seems crowded even when there are plenty of people there.
*The restaurants are great, varied from the expensive one to the more economical one.
*The room is big enough with comfortable bed.
*It is CLEAN.\, immaculate.

The bad:
*The hotel looks old. There are many small dings that are immediately obvious that should be able to be fixed quickly without major repair. For example, elevator doors, carpets in hallway, furniture in the room, etc. This is minor but an eyesore to otherwise good hotel.
*Trash cans. Normally in every other hotel, I can see trash can everywhere. Not here. Not in front of guest floors elevator, not in the lobby, not in the restaurant. In short, it takes an effort to find trash cans.
*The room: I only spent very few hours inside the hotel every day but enough to observe. The furniture looks cheap, and old. The TV cabinet is big and useless. The wiring needs to be worked a bit. The 'master' switch does not turn off ALL light, but it does turn off the power outlet for my laptop. And there is a light there that can only be turned off with the Master switch, so it is a dilemma. Light on or laptop not charged.

Overall, this hotel is great with some minor flaws that can be fixed.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25_34
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €89 (year-round)
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Very Comfortable Clean friendly and recommended

The Park Lane Jakarta

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4 of 5 stars
vacationerfmsing   6 contributions
Singapore
Aug 11, 2009 | Trip type: Business

The Club floors and clean, modern roomy and of a good standard. Nothing too much trouble for the staff and well worth the money

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 35_49
  • Member since January 22, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Good But no more

The Park Lane Jakarta

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3 of 5 stars
Ghaleeb   4 contributions
Riyadh, Saudi Arabia
May 9, 2009 | Trip type: Couples
1
person found this review helpful

Good But no more , clean but not new . the location not too bad .

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 21, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Among the best

The Park Lane Jakarta

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5 of 5 stars
Rashid_DZ   20 contributions
Algiers
Mar 8, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Excellent personnel, always asking you "is everything OK Sir" ! , the rooms are very clean, excellent view to the street, the shopping centers are not very far, you'll find cheap Taxis at the entrance of the Hotel, I enjoyed the Breakfast, you'll find all kind of foods there.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since January 11, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Value for money, but...

The Park Lane Jakarta

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2 of 5 stars
Rushman2112   16 contributions
Singapore, Singapore
Jan 5, 2009 | Trip type: Couples
2
people found this review helpful

I used to live in Jakarta, and spent 2 years in the apartment complex next door, so I knew the hotel's F&B outlets pretty well, using them at least a couple of times a week.

Consequently, when we needed to go to Jakarta for a family wedding, plus a New Year party, and we saw PL for USD95 nett I thought why not?

The pluses? Room size, good. Bathroom is OK, although no separate shower. Very attentive and polite service - this is Indonesia so I would expect nothing less. Breakfast buffet was pretty reasonable, a fair selection without being stellar.

Some minuses though: the hotel is in desperate need of refurbishment. It looks exactly the same as it did 7 years ago the last time I set foot inside it.

The room was surface clean, but not deep down clean - the carpet stained, the walls scuffed, the bathroom fixtures neglected. This is really not acceptable where staff are frankly the lowest cost in your P&L, you can have dozens of cleaning and maintenance staff, but if you don't have good supervision or standards, you will lose out. My wife, being Indonesian, got on the phone to housekeeping and fired off a volley or two and we came back to a shampooed carpet.

Another issue is that it is good value for locals, which in itself is no bad thing, but their kids are. Indonesians are utterly incapable of controlling their offspring, so if you find brats running amok (and I use the word advisedly knowing its etymology full well) in the restaurant and public areas acceptable, then fine. I don't!

Overall, the room was OK, a reasonable price. The F&B outside the included breakfast was of a fair quality but not cheap, so be warned.

Would I return? Not sure - depends on what other offers might be out there.

  • Liked — Nothing stood out
  • Disliked — Equally, nothing was really that bad(!)
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since June 16, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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The Park Lane Jakarta Also Known As

  • Park Lane Hotel Jakarta
  • Park Lane Jakarta
Address: Jalan Casablanca at Kuningan, Jakarta, Java 12870, Indonesia