We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient Hotel” 4 of 5 stars
Review of Hotel Ciputra Jakarta

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save
You added Hotel Ciputra Jakarta to your Saves list
Hotel Ciputra Jakarta
4.0 of 5 Hotel   |   Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia (Grogol Petamburan)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Price
Weekend Promotion 15% off
Ranked #57 of 331 Hotels in Jakarta
Singapore, Singapore
Top Contributor
151 reviews 151 reviews
151 hotel reviews
Reviews in 63 cities Reviews in 63 cities
141 helpful votes 141 helpful votes
“Convenient Hotel”
4 of 5 stars Reviewed November 15, 2007

Stayed here for several times as the location is close to airport. On a good day, it is 20 mins to airport which is very important given the bad jam in the city. The hotel is next to Ciputra Mall which means good access to shops, restaurant and supermarket but then again after staying here for several times, get rather tired of the choices.

The other plus point about the hotel is the internet access which for 24 hrs can last you for 2 nights stay if you plan your usage accordingly. The pool is rather small though.

Getting to central Jakarta is a nightmare as this hotel is in West Jakarta which means you are left with practically nothing to do except Ciputra Mall or nearby Taman Angrek mall which is bigger.

On the whole, definitely a recommended hotel for business traveller

  • Stayed August 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

213 reviews from our community

Traveler rating
    52
    104
    41
    10
    6
See reviews for
33
17
20
106
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Singapore
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 7, 2007

I never intended to stay here but due to its availability & affordability, I persuaded myself to give this one a try.

Upon checking in at 3 pm (offical check in time is at 12 noon), I still had to wait for 1 hour as my room was not ready yet. The room's interior design was terrible. Green carpet, accompanied by honey coloured wooden furniture, some with muddy green colour, and suddenly there were two purple covered chairs. Hm... I felt like staying in a motel.

The bathtub was small, curvy and narrow. It didn't look inviting for a bath, so I chose shower. Be careful not to fall as it was difficult to stand there. But the shower spray was strong and good.

Breakfast was disastrous. Usually, I look forward to hotel breakfast but not this one. I even lost my appetite just thinking about breakfast here. No pancakes, no waffles, fruit were not beautifully cut, uninviting pastries, no dimsum. Boring! Even the cutleries were not beautifully placed.

This hotel is most suited for local families. After a long journey, I was welcomed by noises of family chatting in the corridor while resting in my room. I could also hear noises coming from my neighbour. In the morning, I was awakened by some unidentifiable noise. A no-no for a respectable businessman.

The internet charge was Rp 50,000 for 1 hour, Rp 100,000 for 2 hours, and Rp 150,000 for 3 hours. Expensive, yeah, but if you choose the 24-hour option for Rp 200,000, it should be quite all right as hours could be saved for up to 3 days.

The next door mall looked cheap and there were no good restaurants there. Sigh! You get what you pay for I guess. Will never return.

  • Liked — None
  • Disliked — Interior design, location, food
  • Stayed November 2007, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 7, 2007

Ciputra is centrally located. There is a mall attached to the hotel, which makes it easier to find different cuisines in the foodcourt. There is also the huge Taman Angrek mall at walking distance from Ciputra. There are 2-3 hotels and service apartments in the vicinity. I was stuck there during the floods and it was easier thanks to the location.

  • Stayed January 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 10, 2007

First I will talk about the Hotel itself,

- The hotel is clean.

- Lobby has nice atmosphere but small.

- Location is FANTASTIC. (close to the Airport and other malls as well).

- I tried Hotel breakfast which I couldn't eat the next day....Doesn't match my taste, No way. ( I had had many problems with food in Indonesia). Usually stick with 1 meal all day.

- Blue Bird taxi on stand by. ( what I like about the doorbell was he gave me everytime a piece of paper when I order a taxi, What is on that paper, Taxi tag number and Ciputra Hotel address and phone numbers).

- Internet cost inside the business center around Rp 60,000 for 1 hour.

Business center opens from 7 a.m. to 11 p.m. and help guests:
- Train timetable.
- Reconfirm reservations.
- Internet access.

Now let's talk about Room:

1- First room stayed at was # 1432 smoking ... PLEASE don't take it even if the hotel fully booked unless you don't care about the room cleanliness, carpet burned all over, furniture age around 100 years and bathroom doesn't work very well.

2- After complaining I moved to Room # 1110 non-smoking floor (by the way i am not smoker). This room was FANTASTIC (no comments).

3- After 4 days in Bandung I came to Jakarta and stayed again at Ciputra Hotel Room # 1527, Also this one was FANTASTIC (no comments).

4- In all rooms water color is not clear in bathrooms .... I don't know what was it.

Now outside the Hotel:

* Ciputra Mall is really nice place to hang out, it has everything a person needs and the most thing I liked in the Mall, was SOMKING is not allowed.

- Money exchange offer good prices so don't forget to visit it.

- Internet acces is in the Mall and imagine the price ....
1 hour = Rp 8000 ---- Hotel 1 hour = Rp 60,000
So if you go to the mall you will save Rp 52,000 WoooW

- Pizza Hut, Starbucks and Breadtalk are there if you care.

- Fresh Juice lovers will be happy because there are 2 stores offering healthy fresh juice (no sugar nor water).

Please don't hesitate to ask me any questions OK folks

  • Liked — The Mall that attached to the Hotel
  • Disliked — Reception at night is so slow + Water color in bathroom
  • Stayed June 2007, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2007

We have stayed at Hotel Ciputra a couple of times since last year - our last visit was last week when we went to Jakarta for holiday. We always like the hotel, the location is superb, it is near enough to the airport and it is also near to some great eating places in jakarta and of course Taman Anggrek mall, which is one of the biggest malls in Jakarta. Next to the hotel, there is also a small mall called Citraland mall where you can get great CDs and DVDs at cheap price (and they are genuine!). Bear in mind though that all the DVDs are for code 3 region so make sure your DVD can be set to multi region.

The room itself is clean, nothing to boast about but given the price we paid, we can't complain much, but the room is comfy enough for us. Breakfast is average, not much choice available, but service was excellent.

  • Liked — location
  • Disliked — none
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 14, 2006

I have stayed at Ciputra three times. In comparison to Le Meridien, Crowne Plaza and Alila where I have also stayed numerous times, Ciputra has the edge in terms of proximity to the airport. The adjoined Ciputra mall is also a welcome convenience. However Ciputra's comparatively smaller room size and relatively poorer service standards let it down. The nearby Alila offers much greater value in my opinion.

  • Stayed October 2006
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 4, 2006

I had a three day stopover in Jakarta, and stayed at the Ciputra. Being a westerner, I did have some background concerns about saftey, but never once gave it a thought at this propertry.

The check in process was very smooth, and everyone I interacted with was very friendly and helpful. The room was above average, comfortable bed, and everything was in working order. I had a nice view of the pool area, which was quite nice. I ordered room service a couple of times for dinner, and would say they gave five star treatment. A table on (on rollers) brought to the room with linen table cloth, fresh cut flowers, and all the trimmings. The food was very tasty, and well prepared.

I spent some time at the pool. It was very relaxing, and they had a thatched roof bar to the side, with very friendly staff. Nothing but smiles, and good service.

The other bonus to this hotel is the location. Right next to the Citraland Mall, the hotel is connected by indoor hallway. From there you can find many things. Not the least of which are a selelction inexpensive, but very tasty Indonesian fast foods.

I will be back in Jakarta from time to time, and will make this hotel my first choice.

  • Liked — The service
  • Disliked — Expensive Internet Connection
  • Stayed August 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Ciputra Jakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 331 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Official Description (provided by the hotel):
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with T4B, Booking.com, Expedia, Hotels.com, HotelTravel.com, Agoda, Priceline, EasyToBook, Despegar.com, Ctrip TA, Travelocity, Asiatravel.com Holdings, Odigeo, TripOnline SA and Tingo so you can book your Hotel Ciputra Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Ciputra Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.