First time in Jakarta and after luxurious stays in India and Vietnam, I'd say this was the less 'top notch' of my three stops on a recent business trip. Let's not be harsh though, it's a stunning facility with all you could need on a business trip and more.
The Good - spacious room, fast internet, sensational gym and spa facility, amazing buffet for breakfast with delightful global/local/healthy choices for a fitness fanatic and health junkie like me. I loved the attentive, kind service of the staff and drivers. Also, if you are arriving without a visa to Indonesia, be sure to use the hotel's express arrival package (it's good value, as a concierge greets you by the arrival bridge and escorts you through a fast track immigration and visa process. You are then taken to a limo and whisked off to the hotel).
The less than impressive - Rooms seem a bit dated by 5-star standards around the world; better than the cruddy rooms dished up in places like Australia though (where they charge double what I paid here). Front desk a bit too 'salesy' on check in - pushy to upgrade me to the club floor at cost and signed me up for a loyalty program DESPITE me stressing that I definitely did not want to be signed up to another damn hotel loyalty scheme. I was very annoyed to get a member pack sent to my address without requesting it!
The area outside the hotel is basically a very busy 4 lane road which (like most of the city) seems congested and noisy most of the time. It's pretty much impossible to walk outside the hotel due to heat and traffic and lack of pavement. The back streets near the hotel also felt less than hospitable too. Arrival at the hotel is a bit confronting with security staff sentry boxes, car bomb checks and searches, followed by a x-ray of your bags and metal detector station as you walk in to the hotel.
There's also a horrible expat bar at the hotel called BATS, which seems to attract a range of seedy people and prostitutes. Just felt a bit dodgy in the area outside the bar in the foyer on occasion.
I seemed to find time to enjoy a good gym and spa session here and then relaxed in the room and dining options in the hotel. I'm usually an adventurer that likes to explore my host city, but oddly found Jakarta a bit less user friendly than other places such as Malaysia, India and Vietnam - essentially, you are stuck unless you get taxis and even then you'll be sat in traffic for ages!
Hotel OK, treat it like a resort if you're here for 3 nights or so. It's fit for purpose and friendly enough.
- Also Known As:
- Shangri La Hotel Jakarta
- Shangri La Jakarta
- Official Description (provided by the hotel):
- Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more less
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