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“Great Business Hotel” 5 of 5 stars
Review of Mandarin Oriental, Jakarta

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Mandarin Oriental, Jakarta
5.0 of 5 Hotel   |   Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia   |  
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Ranked #1 of 331 Hotels in Jakarta
Hong Kong, China
Top Contributor
73 reviews 73 reviews
55 hotel reviews
Reviews in 47 cities Reviews in 47 cities
54 helpful votes 54 helpful votes
“Great Business Hotel”
5 of 5 stars Reviewed March 11, 2012

A really nice hotel in the best location. Stayed here for a convention/show, and it is about 40 minutes from the Exhibition center (in traffic), but the taxis are plentiful, and traffic is just a fact of life in Jakarta. You have to ask for things normally found in other 5star rooms (iron, ironing board, ice bucket..), but the staff is really attentive and prompt. ALSO, when getting a taxi, do not use the Mercedes at the hotel for they are 4x more expensive than Blue Bird. Blue Bird is the local taxi company, and they are perfect. The pool has excellent exposure to the Sun (if you have time). The breakfast buffet is awesome and healthy. One of the best I've had. All the juice is natural / fresh.

Room Tip: Facing the square / roundabout are a nice view.
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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631 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Doha, Qatar
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 4, 2012

went on our honeymoon for 5 nights and we really can not forget the experience we had at Mandarin. Simply everything about it was AMAZING. Rooms were spectacular, so very spacious and clean. We had the Deluxe room and it was as if we were in a suit. a variety of teab bags, nescafe, very nice local kettle and cups. they bring you different fruits each time they clean the room. There was a DVD player where we were able to watch a movie we bought from there.

The BEST PART was the VIEW. The view to the Jalan round about, with the plazas surrounding it, from the large window of our room was breath-taking both in the morning and at night.

bathroom is very nice and clean and a great variety of toiletries.

Location is amazing. we walked to all the nearby places, didn't need a taxi. there are two malls surrounding that you walk to and both are very nice and huge.


the breakfast buffet had a lot of variety from local to international and was an elegant surrounding, and it was all very tasteful. Glad we had breakfast included. We never missed it.

Staff are very friendly too. and service is very good.

The Spa there was just amazing. We got a foot spa for 40 minutes before check-out. We regret we didn't do that earlier to get the chance to do it more.

HIGHLY EXTREMELY RECOMMENDED FOR ALL ASPECTS !

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 25, 2012 via mobile

I stayed ay this hotel for two weeks out of a three week business trip to Indonesia.... This is one hotel where they take care of ur smallest needs.... I was pleasantly surprised.to find a book.mark inthe book I had leftopen by my bedside... Avery warm team for.staff greets you with a smile addressing ii by your name wherever u go.... The hotel is located in the heart of the city..... The breakfast buffet is a.good.spread.. The rooms are nice and comfortable...the bathrooms are very.elegantly done up...... The pool is alittle small but the water is nice m clean.... The poolside is beautiful with true spray from three.fountain at the centre of the road spraying water when the wind blows towards the hotel....the location of the hotel next.to some sprawling modern malls.ensures that there are.several food options in and around the hotel...the concierge was most helpful in guiding me with my weekend plans....all in all.a very comfortable stay...definitely recommend this hotel

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCMC
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 19, 2012

It is one of the best hotels I have stayed in. Every aspect is taken care off, staff are excellent and motivated. Location is the best in Jakarta, right across 2 beautiful malls (if you dare cross the road its a 5 min walk)

Room Tip: choose close to the lift as some rooms are quite far from the lift
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lake Tahoe, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2012

Arriving late at night after long flights, it was a pleasure to arrive at the Mandarin. A warm welcome by hotel staff, calm background music and orange/ginger-scented cool air greeted me on the way to a lovely, spacious room overlooking the city. More soft music in here, bed turned down and soft towels, a robe and slippers upon exiting the marble rain shower set the stage for good night's sleep on a very comfortable bed. The rooms were quiet even with the busy traffic below. Morning workouts in the gym and attending the yoga classes by the pool were great way to start the day. All of the amenities offered by the Club were well worth the price - delicious breakfasts, wi-fi access in room and club, meeting room for our team, and handy afternoon tea/evening hors d'oeuvres. Staff throughout the hotel were very gracious with sincere greetings and kind assistance whenever requested. Check-in/out was easy and fast. Silver Bird taxis on-site were clean, comfortable, safe and helpful in getting around town. A mall is directly across the street for ATMs/shopping/food, although navigating there on foot can be a little challenging with traffic and limited crossings. The Mandarin was a great place to meet with colleagues and get work done, while also finding time for some exercise and good meals.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2012

I was just impressed! No complaints.

It seemed that everyone in the hotel knew our names. Impressive when we would walk down to breakfast and they would welcome us by name! We traveled with our 5-month old and all the staff played with her, and made it very easy to have her with us at breakfast.

We were upgraded, so I am not sure what size room we ended up with, but the bed was amazing, the bathroom with sunken bathtub and shower was exquisite.

I was able to get a massage one of the days there and it was exactly what I needed! A 30-minute scrub and 60 minute massage all for about $40US!

We tried the Chinese Restaurant, the French restaurant, room service and the breakfast buffet. Amazing. Great value.

We booked our taxi through the hotel which was then through Silver Bird taxi service. Perfect.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2012

Everything is just perfect apart from that it is in Jakarta.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Jakarta

Address: Jalan M.H. Thamrin P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jakarta
#1 Luxury Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Spa Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Official Description (provided by the hotel):
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental

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