When we checked in and the reception only got 1 staff to attend to the guest. We have to wait about 10 minutes to be attended and his not so friendly. Our room got very bad smell, and i think that is from the toilet (coz, when we enter the room the toilet door are opened) the toilet also quite gloomy, (scary). Big room with wifi. But i think the service it terrible. How can you let other guest to check in in the room that occupied with another guest? Yes! This is what happen to us! OMG! No one from the reception counter come or called us for apology. Only after we called them and maked noise than only they taking action. They come to our room with duty manager ( after we demand to see the duty manager). But they act like nothing happen or small matter. Imagine if we were not in the room..and the other guest check in, and all of our thing inside the room, or we are not in a proper dress? Wow! They offered us a basket of fruits( actually a small plate of fruits..huhuhuu).. But the location of the hotel is very good actually. Very near to Mangga Dua shopping place..and its easy to find food around the hotel.
- Official Description (provided by the hotel):
- Strategically located in the heart of Jakarta’s Chinatown district, Ibis Hotel offers 202 well-furnished rooms within easy access to shopping and entertainment areas. It is a 5-minute walk from Mangga Dua Mall and Stasiun Kota Train station. Ibis Mangga Dua is a 30-minute drive from Soekarno Hatta International Airport, while the Jakarta International Trade Center is just 3 minutes away. Rooms at The Ibis Mangga Dua offer spacious interiors with hardwood floors and private bathrooms. They are equipped with satellite TV and tea/coffee making facilities. The hotel provides Wi-Fi hotspots in public areas for guests’ convenience. They can also enjoy relaxing massages on site. Other facilities at The Ibis include a restaurant that serves a local buffet spread. It also has a 24-hour bar. ... more less
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