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“Ibis Mangga Dua Hotel, Jakarta” 3 of 5 stars
Review of Ibis Jakarta Mangga Dua Hotel

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Ibis Jakarta Mangga Dua Hotel
3.0 of 5 Hotel   |   Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia (Sawah Besar)   |  
Hotel amenities
Ranked #135 of 345 Hotels in Jakarta
A TripAdvisor Member
“Ibis Mangga Dua Hotel, Jakarta”
3 of 5 stars Reviewed June 11, 2011

About 1 hour taxi ride from the airport. Friendly staff at the hotel but many do not speak basic English which could make your stay a little difficult. No bellboy which was really disappointing as I had luggage. Staff at reception slow. I have stayed in this hotel many times before and have noticed the decline in the quality of service. The breakfast is very poor and the cost of rooms at the hotel has sharply increased which I feel is not justified. There are many other hotels in the same location which are cheaper. I would only recommend this hotel for a night or two and to get the best deal book online or if you walk in you'll be charged much more.

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
    21
    116
    108
    40
    20
See reviews for
50
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2011

Surprisingly large, comfortable rooms for the tariff they charged. the buffet breakfast was absolutely amazing! ranging from local cuisine to your everyday porridge, toast and orange juice, the place had a variety to die for! would stay there just for that!

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belle rose, mauritius
2 reviews
4 of 5 stars Reviewed June 4, 2011

this is the place to stay for shopaholics. itc, pasar pagi and wtc for all latest fashion and electronics all over the place. nice hotel with very warm and friendly staff. would definitely stay again next time i visit jakarta. room satisfactory and wonderful breakfast. i sincerely enjoyed my stay at ibis mangga dua hotel and thank you again

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibismanggadua, Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review, July 10, 2011
Thank you for your great review and also submitting photos from your perspective.

looking forward to seeing you soon in our hotel.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2011

I am along with my collegue was there in Feb'11 during our Business trip to Indonesia. The Hotel is place in the heart of Jakarta City.

Room is very good, neat & clean. Staff member of the hotel is very careful and helpful to gule us to move in the city.

Food quality was very good.

With our 3 days stay we feel like home away from home.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed June 2, 2011

It's my first trip ever to Jakarta and having the opportunity to purchase an online offer for the stay really helped keep my trip budget cost low, so that i can spend my money elsewhere and enjoy myself! Really attractive offer!

The overall hotel is quite good, i love the fact that the wi-fi in the room is given to us to use for free when we get a room, really helps me keep connected to the world while i am away for a trip. Would recommend people to give this hotel (or this branch of Ibis hotel) a try ... i simply enjoyed it. :)

  • Stayed May 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 24, 2011

The hotel are good cause provide free wifi & location are near to mangga dua area but the rest room too small. The price are reasonable rate & hope can keep improve. Please provide a tourism object map in front office so we know the nearest tourism object to the hotel

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed May 18, 2011

- No bel boy (near big market) some people need help for they stuff
- Check in que que is more than 15 minute (less customer services)
- Room was to small
- The access to hotel flooding (even only small rain)

  • Stayed May 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibismanggadua, Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review, May 23, 2011
Dear Sir/ Madam,

in regard to your review, we are glad to have your review.
kindly be inform since ibis standard has no bell boy, so we are not providing bell in this situation. but believe me our management on progress of having better management to meet to our customer expectation, by providing bell boy in this case.

we are really apologize that was took you so long upon check in and check out. we will try harder and have job improvement in this case.

we will be very glad to welcoming you in the future in our hotel with better experience.

thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Jakarta Mangga Dua Hotel

Address: Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia
Location: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #135 of 345 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Jakarta Mangga Dua Hotel 3*
Number of rooms: 202
Official Description (provided by the hotel):
Strategically located in the heart of Jakarta’s Chinatown district, Ibis Hotel offers 202 well-furnished rooms within easy access to shopping and entertainment areas. It is a 5-minute walk from Mangga Dua Mall and Stasiun Kota Train station. Ibis Mangga Dua is a 30-minute drive from Soekarno Hatta International Airport, while the Jakarta International Trade Center is just 3 minutes away. Rooms at The Ibis Mangga Dua offer spacious interiors with hardwood floors and private bathrooms. They are equipped with satellite TV and tea/coffee making facilities. The hotel provides Wi-Fi hotspots in public areas for guests’ convenience. They can also enjoy relaxing massages on site. Other facilities at The Ibis include a restaurant that serves a local buffet spread. It also has a 24-hour bar. ... more   less 
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