This must be one of the quietest luxury hotels in Jakarta. The entrance lobby is elegant and staff outnumber guests. All corridors are narrow, adding to the ambience of discreetness. If one is planning an illicit rendezvous, this must be the place!
The Deluxe King which I occupied is large and modern in design. The Wow factor is certainly there. The bedroom has a comfortable sitting area and a good working desk. The bathroom is beautifully designed.
One only realises that there are others staying in the property during breakfast at the Bengawan restaurant. I also had dinner there. Whilst the interior of the restaurant is in keeping with the modern discreet elegance of the rest of the hotel, the quality of the cuisine is average and below expectation to the surroundings and prices. Service by well uniformed staff is also below par. Management needs to invest in more time training them to understand requests and be more attentive
A major disappointment is the intermittent and slow wifi. Notwithstanding that its "free", Its not acceptable in a new hotel which is pricing itself at the top.
Yes, definitely worth a revisit, but if wifi service and restaurant staff do not improve, then unless one is planning a Mr & Mrs Smith, maybe not
- Official Description (provided by the hotel):
- The first Luxury Collection hotel in Jakarta that provide guests with enchanting experiences from the time of arrival until departure. Keraton at The Plaza, a Luxury Collection Hotel is located in the prime area of Thamrin, the heart of Jakarta business district. The hotel is connected to the most sophisticated shopping complex and encircled by high rise corporate buildings, embassies and governments. Our 140 lavish and spacious guest rooms, the inimitability of our All Day Dining, semi outdoor terrace, Keraton Lounge, infinity pool, 24 hour butler service and the re-known Go Concierge program will enhance the picturesque of our heritage story telling. The luxury, modern & contemporary design of the entire hotel delivers an intimate & calm ambience and emphasizing on the impeccable service of consistency and personalized recognition towards every guest, Keraton at The Plaza stand out on its distinctive way in the market. Keraton has a meaning of “Palace” in Javanese which is inspired by commissioned relics from the royal palaces of yesteryear. ... more less
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