stayed here for 4 nights in june 2012 (0nly a few months after it opened)
-beautiful hotel, well decorated
-great location, attached to high end shopping mall
-excellent excellent reakfast buffet with great staff
-very attentive and service oriented staff (they addressed all issues that came up)
-every night they leave you nice snacks in the room (mostly pastries like cakes, macaroons etc)
-largest bathroom i have ever seen for a hotel with very luxurious bath tub
-the photos you see on the website are quite accurate
-the staff is possibly too attentive. there is not much personal space. when you exit the elevator to when you leave, you are accompanied by a security guard or butler. even when you leave the buffet to seek the bathroom, you are accompanied by staff
-the pool is abit small and odd. it is above ground with glass walls, so diners at the restaurant can see you swimming inside the pool
-the rooms might be too big for some people. they are roughly the size of a 1 bedroom apartment and set up in a similar manner.
-I had a few issues with insects (not alot, just 2 individual insects in my room on different days) and a blond hair found on my towels (seemed like the laundry dryer did a poor job); hotel staff was very responsive.
overall, i liked the keraton enough to give them another shot.
- Official Description (provided by the hotel):
- The first Luxury Collection hotel in Jakarta that provide guests with enchanting experiences from the time of arrival until departure. Keraton at The Plaza, a Luxury Collection Hotel is located in the prime area of Thamrin, the heart of Jakarta business district. The hotel is connected to the most sophisticated shopping complex and encircled by high rise corporate buildings, embassies and governments. Our 140 lavish and spacious guest rooms, the inimitability of our All Day Dining, semi outdoor terrace, Keraton Lounge, infinity pool, 24 hour butler service and the re-known Go Concierge program will enhance the picturesque of our heritage story telling. The luxury, modern & contemporary design of the entire hotel delivers an intimate & calm ambience and emphasizing on the impeccable service of consistency and personalized recognition towards every guest, Keraton at The Plaza stand out on its distinctive way in the market. Keraton has a meaning of “Palace” in Javanese which is inspired by commissioned relics from the royal palaces of yesteryear. ... more less
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