We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ideal for our 3-week stay” 5 of 5 stars
Review of HARRIS Suites FX Sudirman

Save Saved
You added HARRIS Suites FX Sudirman to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
HARRIS Suites FX Sudirman
3.5 of 5 Hotel   |   Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta, Indonesia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
10% off from (FRI-MON)Day
Ranked #21 of 309 hotels in Jakarta
Lansing, Michigan
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Ideal for our 3-week stay”
5 of 5 stars Reviewed February 11, 2013

My wife and I stayed here for almost 3 weeks in January. We found it ideal for our purposes. An American friend who had spent a lot of time in Jakarta, recommended being close to a mall, because since since walking is difficult in Jakarta, strolling a mall is a way to avoid feeling cooped up in a hotel room. Well, we did him one better, based on Tripadvisor reviews, we found Harris Suites right inside FX Sudirman, a mall with unconventional decor, and other special characteristics (including a multi-story slide if you want something out of the ordinary--we didn't do that).
As for the hotel itself, we found it very satisfactory for the following reasons:
1) The very friendly and helpful staff. And if you have special requests or problems, see Eron, a guy at the desk who is extremely helpful and responsive. He may look young and just part of the crew but he actually was in charge of the hotel part of the time. He can communicate quite adequately in English. His boss the front office manager also went out of his way to make sure we were satisfied with our visit.
2) Our room with a splendid view on the 43rd floor and a very attractive, but simple modern decor. The use of orange as the key theme color throughout the hotel was striking and bold, but not overdone in my view
3) The breakfast was fine and the location on a balcony overlooking the mall entrance from the inside was unique
4) The hotel fitness room was not so great, but we were able to locate Celebrity Fitness Center within the mall and found that their equipment and facilites were first rate as well as their trainers.
5) One earlier review said elevators were slow but we did not find this to be a problem. There are four elevators for guests and you can even use the service elevator as well.
6) If one mall is not enough, there are four other malls close by, three of which are very upscale and glitzy. They have a number of restaurants from the guide Best Restaurants in Indonesia.
All in all, this hotel was a great find

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guests

First of I would like to Thank you for staying with us during your last trip in Jakarta. And for taking the time to shared your experience with us.

We are delighted to read that overall you have enjoyed your stay with us, and that the Front Office team and especially Eron were able to provide you a great services. We do Thank you for all the great comments that you have post concerning the hotels, the rooms and the great view that our upper rooms can offers.

You can be sure that all your comments have been share to the whole team, Once again thank you very much for sharing your experience with us, as it is the most precious source of information for us in order to always positively surprise you.

We are looking forward to welcoming you back during your next stay in Jakarta

Harrisly Yours,

Sebastien Andre
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

246 people have reviewed this hotel

Traveler rating
    70
    134
    33
    6
    3
See reviews for
27
34
23
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed February 6, 2013

Love the fact that the hotel was in a good small scale mall. So it wasn't crowded or anything. Good array of restaurants. The room was clean and has a modern and smart vibe to it. We were there to attend a concert at Lapangan D. Location was just perfect. Great value and very good location if you need to catch a show at Lapangan D.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guests

Thank you very much for taking the time to post your reviews. We are glad to read that overall HARRIS Suites fX Sudirman, Jakarta has reach your expectation during your stay. We do thank you for all the great comments regarding our rooms and fX mall.

Our location is very close to Gelora Bung Karno and lapangan senayan were alot of concert and sports event took place in Jakarta. They are only few minutes of walks away from the hotels.

Once again Thank you for choosing HARRIS Suites fX Sudirman, Jakarta during your last getaway in town.

We are looking forward to welcoming you back very soon

Harrisly Yours,

Sebastien ANDRE
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Top Contributor
98 reviews 98 reviews
37 hotel reviews
Reviews in 51 cities Reviews in 51 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 4, 2013

Great budget hotel in Jakarta. Rooms are clean with great views. Hotel is in good location inside mall and also other malls nearby. Staff are very friendly.

2 tips - a) Ask for highest floor possible: views are fantastic! b) unless leaving from room very early forgo the Harris' breakfast and grab something from a Starbucks or something else in the mall.

Room Tip: Ask for highest floor possible: views are fantastic! Room 4309 is corner room - so you get double...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guests

Thank you very much for staying with HARRIS Suites fX Sudirman during your last visit in Jakarta and for taking the time to share your experience with us.

We do thank you for the great comments your that you have post regarding the view that our uppers floors can offer and the cleanliness of our hotel.

Once again Thank you for taking the time to share your review with us as it is the most precious source of information for us in order to always increase our services.

We are looking forwards to welcoming you during your next visit in Jakarta

Harrisly Yours,

Sebastien Andre
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 27, 2013 via mobile

This is my second time I am staying in Harris Hotel, the first one is in Kelapa Gading.
We, me, my wife and two small children age 2.5 and 5 years old drove from Bandung, when we arrived I find hard to get a parking space here, the hotel does not provide parking area for hotel guest, and they dont have a concierge at the building entrance. So we have to take our own luggage from car pak at basement P2 to hotel reception as well to our room. This does not happened in Harris hotel Kelapa Gading and it not easy when you travelling with children under 7 years old.
At around 10pm I heard loud music coming from somewhere downstairs. My friend which stayed at 12 floor also bothered by that loud noise.
The hotel should fix the floor in swimming pool area and also the pool stairs, dont wait for accident to happen.
I like the gym, not as fancy as real gym but its more than enough or hotel gym.

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guests

Thank you very much for staying with HARRIS suites fX Sudirman during your getaway in Jakarta.
We do thank you for all the constructive comments that have shared with us. You can be sure that all your comments have been positively received by the whole team.
On behalf of the Management i also would like to apologize to inconvenient that you had experience during your stay with us regarding the noise from the outside. You can be sure that all your comments have been took into consideration and some for some of them immediate action have been token.

Once again thank you very much for taking the time to post your review.

We are looking forward to welcoming you back at the very soon

Harrisly Yours,

Sebastien ANDRE
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 15, 2013

My husband and I have been a huge fan of the Harris hotel chain since 2004, with our first experience at the Harris in Tuban, Bali. The FX Sudirman branch definitely lives up to the infamous Harris standards, all the way down to the orange-scented infuser inside the elevators. Taking advice from other reviewers, we requested a room on a high floor -- 43rd floor, very nice view of the city! We also requested a non-smoking room, and unlike other hotels where a heavy trace of smoke may still linger, the Harris cleans up perfectly! It is true that the elevators are slow, so do keep this in mind for punctuality purposes. Staff were five-star quality as always: absolutely friendly, prompt, and delivered service without a hitch. Not only at the front desk, but anyone we met throughout the hotel (outdoor grounds, room attendants, valet/bells) always had a smile on their face as they greeted or acknowledged us.

In regards to breakfast, The Coffee Bean and Kopitiam open at 8am and they're the first to open at the mall, though the Harris Cafe opens at 6am. Still, anyone heavily jetlagged like we were may want to purchase some breakfast items the night before at The Daily Food Hall (supermarket downstairs). We learned on the first day that this was necessary and purchased cereal and milk for the following dawns. They also offer sweet and savory bread options as well as jam and regular bread, all the good things to keep your hunger at bay until breakfast/lunch.


Two notes to management:

- I was in Jakarta early December (a month prior to our stay) and thought I'd stop by to note down requests for January. The front desk attendant stated that the hotel didn't take such requests and that I should go through Expedia to note mine. I know this isn't accurate, especially since Expedia states clearly that requests should be communicated to the hotel directly to ensure availability. Please kindly note to staff :)

- Please consider offering room service. Nothing fancy perhaps, just basic necessities like toasts/eggs/soups/sandwiches. Your mini bar serves snackable items, but nothing of real substance to satisfy a heavily jetlagged stomach. Just a thought.

Room Tip: Definitely ask for a high floor!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guests

First of all I would like to Thank you for the great support that you have contribute to HARRIS Hotels. Overall we are delighted to read that HARRIS Suites fX Sudirman, Jakarta has reach your expectation during your last stay with us. We would like to thank you for the great comments concerning our views and cleanliness of our rooms. Once again its true that our lifts are a bit slow and we are actively working on it.
In regards of your comments to the managements i also would like to say thank you. And you can be sure that your advice have been token into consideration.

Once again thank you very much for all the greats comments and we are looking forward to welcoming you back during your next visit in Jakarta

Harrisly Yours,

Sebastien Andre
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2013

Stayed on 43rd floor, corner room (4316) facing Sudirman, fantastic view, good security. Spacious and clean with good air con and great bathroom. As a young female solo traveller, felt safe at all times in hotel. Check-in was a little difficult as it was NYE and although the official check in time was 14:00, my room was not available until 15:00. The English skills of the staff is not great - I found myself using Indonesian more than English (I am a westerner who speaks indonesian). The LOCATION is AWESOME. The mall below is fine for breakfast (don't get breakfast included in room package) - cafes including starbucks, muffin house, kaya toast etc. I had dinner 2 times in the mall as well - Sate Khas (Indonesian) was great! The hotel is extremely close to Senayan City & Plaza Senayan which have heaps of shops. The Wi-Fi was stronger in the lobby than on the 43rd floor. Still usable in room but dropped out a bit. Pool on 10th floor great! Definitely would stay here again!

Room Tip: Corner room facing North Sudirman side high floors good view but average Wi-Fi room 4316!
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guests

First of all Thank you very much for choosing HARRIS Suites fX Sudirman during your stay in Jakarta.
We are delighted to read that overall you have enjoyed your stay with us. And we do Thank you for the positive comments regarding our view and our rooms. Concerning the Wi-Fi and the level of English of our staff, we did took into consideration yours comments and did took proper actions.

Once again thank you for taking time to share your experience with us as our guests comments are the most precious source of information for our team.

We are looking forward to welcoming you back during your next visit in Jakarta

Harrisly Yours,

Sebastien Andre
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 2, 2013

Hotel Harris Suites located on a good location, we stayed at 30th floors and got amazing views from our room of Jakarta. Our room was large, great and nice equipped facilities. Almost shopping center within some minutes for walking. Hotel staffs helped with showing many things to do in Jakarta.

Room Tip: Stayed on high floor and get city views is great
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, February 18, 2013
Dear Valued Guest

First of all Thank you for sharing with us your experience with HARRIS Suites fX Sudirman, Jakarta
We are delighted to read that you have enjoyed your stay with us. we do thank you for the positive comments about our Rooms and cleanliness of our hotel.
You can be sure that all your comments have been share to team as it is the most precious source of information to always increase our services.

Once again thank you very much and we are looking forward to welcoming you back during your next visit in Jakarta

Harrisly Yours,

Sebastien Andre
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to HARRIS Suites FX Sudirman? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HARRIS Suites FX Sudirman

Address: Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#12 Romantic Hotel in Jakarta
#15 Family Hotel in Jakarta
#17 Business Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Suites FX Sudirman 3.5*
Official Description (provided by the hotel):
Standing in the heart of Jakarta's most happening area, Sudirman Central Business District, with a direct walking access to fX Sudirman Mall, minutes away to Stock Exchange, Senayan Sport Complex, Senayan Golf Course, Plaza Senayan, Senayan City, this hotel is the perfect spot for short and long stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Travelocity, Booking.com, Expedia, Asiatravel.com Holdings, Tingo, BookingOdigeoWL, Venere and Otel so you can book your HARRIS Suites FX Sudirman reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harris Suites Fx Sudirman Hotel Jakarta

Owners: What's your side of the story?

If you own or manage HARRIS Suites FX Sudirman, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.