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“Good Location and Friendly staff” 4 of 5 stars
Review of HARRIS Suites FX Sudirman

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HARRIS Suites FX Sudirman
3.5 of 5 Hotel   |   Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta 10270, Indonesia   |  
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Ranked #23 of 317 hotels in Jakarta
Surabaya, Indonesia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Good Location and Friendly staff”
4 of 5 stars Reviewed November 1, 2012

its my first time to stay in this hotel. First impression was what a small hotel inside a shopping mall.
Not difficult to find the location. if you using a taxi, don't say Harris FX, just say FX sudirman. if not they will bit confused where is harris fx (was happened to me).
This is quite good hotel, located near 2 or 3 shopping malls in jakarta. Simple and Clean hotel thats the most important thing i like about this hotel.

Room Tip: Choose high floor room! :)
See more room tips
  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, November 7, 2012
Dear Value Guest,

Thank you very much for choosing HARRIS Suites fX Sudirman during your trip in Jakarta. We are glad to read that overall you have enjoyed our hotel and found our staff very friendly. You can be sure that all your comments have been share to all department, and it has been a source of motivation to always increase the quality of our services.

Once again thank you for taking the time share your review with us. As our guests comments are the most precious source of information.

Looking forward to welcoming you soon during your next trip in Jakarta

Harrisly Yours,

Sebastien Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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267 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2012

I and my brother booked directly with hotel and get special offers for the room and drink for complimentary. Our room on high floor, get a good view to the city.Bathroom and room amennities was modern and easy to use with Flat TV with many chanels. Hotel location was super, it located on amazing and busy are, so getting outside was really easy, we chilled out for all nights, many famous chanels nearby. Some street and local food was fabulous as well.It got a good falue and would like to stay here again

Room Tip: deluxe room was good
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, November 7, 2012
Dear Value Guests,

Thank you very much for taking the time to share your comments with us. You can be sure that it has been share with all the departments. We are glad to read that you have enjoy the facilities that could provided in the rooms and the location of our hotels.

Once again thank you very much for sharing yours comments with us as it is a precious source of Information for us to always increase the quality of our services.

We are looking forward to welcoming you back in HARRIS Suites fX Sudirman, Jakarta

Harrisly Yours,
Sebastien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 22, 2012

This was booked for me by a third party but oh dear to call this a hotel is stretching a point. I have stayed in better youth hostels in my youth. No restaurant, no room service, no lounge and no laundry service. I should have been worried when the taxi driver couldn't find the entrance which is inside a shopping mall.

Room Tip: Choose a different hotel!
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Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, October 24, 2012
Dear Value Guests,

Thank you for taking time to share your comments with us. We are sorry to read that you must have been miss-inform and that could had an impact on your stay with us. For your information we do provide a restaurant that serve breakfast, and lunch buffet located at f2 in the fX mall . We also provide a laundry service were you could find a laundry bag inside our wardrobe.

I remain at your disposal to discuss about your last stay with us you can directly contact me by email at dosm@harris-fx-jakarta.com

Looking forward to hear from you.

Harrisly Yours,
Sebastien ANDRE
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 16, 2012

Great location as it is located within a shopping complex and also surrounded by 2 or 3 more shopping complexes nearby. Shopping and food are not a problem. The staff, especially the front desk staff, is very friendly. Whenever they see us, they will greet us and ask if we need any assistance.

Our favourite is higher floors rooms as we like Jakarta city view :-)

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, October 24, 2012
Dear Value Guests,

We are glad to read that you have enjoyed your stay with us and our staff was helpful during your entire stay. Be sure that your comments has been warmly welcome by the entire teams.

Thank you very much for staying at HARRIS Suites fX Sudirman and for sharing your comments with us.

Harrisly Yours,

Sebastien ANDRE
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 25, 2012 via mobile

I will start with the negative feedback first, No room service available at the hotel, ,The lobby is very small, No towels service at the pool I should ask a garden man to get me one....
Other than that the staff are friendly especially the males crew at the front desk, very helpful and a always ready to answer every question I have, good location and worth for the price.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, October 24, 2012
Dear Value Guests.

Thank you very much for sharing your comments with us. We are glad to read that overall you have enjoyed your stay with us. You can be sure that all your comments has been share to all departments. and we do hope to positively surprise you during your next next with u.

Once again thank you very much for your comments as they are the most precious source of information to always improve our service.

We are looking forward to welcoming you back during your next trip in Jakarta

Harrisly Yours,

Sebastien ANDRE
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 25, 2012

This is a minimalist hotel - everything/ one that u see around comes in white and orange color.

Location - great location, if u dun like the limited food/ outlets in the fx mall, walk out to ur left and u will reach Plaza Senayan where u get very good food/ shopping.

Bfast - forget abt including bfast in ur booking, There are ample coffee bean and starbucks and cofee joints.

Rooms - minimalist. Bring ur own toiletries. They charge for extra toothpaste etc. They only provide soap bars, so if u r intp bath gel, bring ur own.

What I like - the free wifi and I can multiple log in my notebook, mobile and ipad all together. There is no limit to the # of units. Also no need to fight with lines of ppl in the buffet/ taxi lines.

What I dun like - they dun provide complimentary waters after the 1st day. They dun wash the dirty cups left on the table. And they dun change the towels (just folded it back nicely and I hv no prob with this actually).

Room Tip: Choose high floor rooms. Insist in non-smoking up-front at booking, dun hope for availability later.
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, October 24, 2012
Dear Value Guests

Thank you very much for choosing Harris Suites fX Sudirman Jakarta. And for sharing your comments with us. As they are the most important source of information us to always improve our services.
Concerning your comments on the complimentary water bottle, it has been raise to our Housekeeping department. We do apologize that your complimentary water bottles have not been replace during your stay, as we do provided 2 free complimentary water bottles that should be replace every day.

Once again thank you for staying with us and we are looking forward to welcoming you during your next stay in Jakarta

Harrisly Yours,

Sebastien ANDRE
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Bali
Top Contributor
79 reviews 79 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 17, 2012

Excellent location in the middle of Jakarta CBD, inside a mall with plenty of F&B options. Lobby can be tough to find when you're driving there for the 1st time due to lack of signage. Check in was quick and efficient. I was assigned a room on the 46th floor so it's pretty quiet. On the downside, the elevators take an eternity to go up to the higher floors. It's a problem; especially in the morning rush hour. each floor is assigned 2 elevators but one must push BOTH elevators buttons to get service on both lines. Room is clean, cheerful and brightly decorated. LCD TV is stocked with lots of channel and the work desk provide sufficient room to work. However, the free wifi is definitely a problem. Signal is weak in my room the connection's snail paced. The wifi even went dead a couple of times. Annoying when you're downloading a big DWG files. Check was smooth and quick. Aircon is a wall mounted type and sometimes produced squeaky noises. This property could be a ideal hotel for business travelers if they improve on the items mentioned above.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Raja Kamar

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRISDOSM, Director of Sales at HARRIS Suites FX Sudirman, responded to this review, October 24, 2012
Dear Value Guest

Thank you for choosing HARRIS Suites fX Sudirman, during your trip in Jakarta. And for taking the time to share with us all your comments. You can be sure that all your comments has been share to all departments. Concerning the Wi-fi a prompt action as been token, and I can guaranty you that you should have no problem for browsing and sending email during your next stay. However for downloading big files such DWG we recommend you to request our rooms that can accommodate ethernet cable as our Wi-Fi bandwidth traffic is limited for downloading big files.

Once again thank you for sharing your comments, as it is our most precious source of information to alway improve our services.

Looking forward to welcoming you back during your next visit in Jakarta

Harrisly Yours,

Sebastien Andre
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HARRIS Suites FX Sudirman

Address: Jl. Jenderal Sudirman - Pintu Satu Senayan, Jakarta 10270, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Jakarta
#14 Family Hotel in Jakarta
#18 Business Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Suites FX Sudirman 3.5*
Official Description (provided by the hotel):
Standing in the heart of Jakarta's most happening area, Sudirman Central Business District, with a direct walking access to fX Sudirman Mall, minutes away to Stock Exchange, Gelora Bung Karno Sport Complex, Senayan Golf Course, Plaza Senayan and Senayan City, this hotel is the perfect spot for short and long stay. ... more   less 
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Also Known As:
Harris Suites Fx Sudirman Hotel Jakarta

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