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“Temporary living” 4 of 5 stars
Review of Fraser Residence Sudirman Jakarta

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Fraser Residence Sudirman Jakarta
4.5 of 5 Hotel   |   Jalan Setiabudi Raya No. 9 | Sudirman, Jakarta 12910, Indonesia (Setiabudi)   |  
Hotel amenities
Ranked #44 of 345 Hotels in Jakarta
Asia, Peru
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
“Temporary living”
4 of 5 stars Reviewed July 17, 2012

We chose the Fraser as it has serviced apartments for long rent and due to a new secondment in Indonesia this was recommended till we found a permanent home.

Clean contempary apartments, nice light and airy. Smeg kitchen, good quality cutlery and dinner service, everything really to keep you going! Mind we were going to be here for at least a month so did get a smaller frying pan and a measure jug!

Great king beds & lovely bathrooms except a minor issue if in the two bed the guest bathroom as limited leg room for having a sit down on the loo! Rooms serviced everyday except Sundays. Free wifi which is handy, although a little slow, but welcome to Jakarta!

Large pool but quite cold as the sun does not get on it. Gym well equipped but need to know what your doing as the attendants are not really in the room for you to ask! Plus no towels provided when using pool or the facilities as they are not situated in the same building as Fraser but shared with the Peak, which is a bit of a pain having to carry them over!

Staff quite pleasant and helpful, the boys who are at the door and who call the cabs are more obliging then the reception staff I'd say!

Big downfall here is no bar!! So on arrival after long flight had to get a cab to Four Seasons for a glass of wine! Shame no where comfortable to relax! Restaurant actually does good meals but the breakfast as said in many reviews is very poor for such a pricey accommodation! They seem lazy to replenish and the choice is very poor! We had breakfast included but only used it twice in a month, so that says something!

If I was them I would get rid of an area they have for pool table which no one uses or sits down there and spread the buffet! In all thou a great place to stay if not wanting a busy hotel!

Room Tip: After one night we did ask to be moved as there is construction going on in front of the Fraser whic...
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    23
    14
    5
    2
    1
See reviews for
14
4
2
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Russian first
  • Any
English first
Sydney
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 27, 2012

A secure, very nice and spacious serviced apartment complex with an Olympic-sized pool, gym (with classes), tennis court and children's playground. Most places (shopping centres - there's not much else to see or do in Jakarta) are a short distance away but the time to travel there depends on how gridlocked the traffic is. Dinner in the dining room is good and reasonably priced. The only criticism I have is of the limited breakfast selection. Otherwise, all staff are welcoming and efficient.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta, Indonesia
Top Contributor
56 reviews 56 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 19, 2012

the first to blow me is the olympic size swimming pools. what a luxury for the location near Sudirman with such exorbitant land prices.
The apartment is just 1 minutes from Sudirman ( junction of Chase building), so you are actually in Sudirman without have to get into 3 in 1 driving.

The receptionist was nicely upgraded me to 2 bed rooms apartment instead of 1 br that i booked.
The unit is nice and decorated in simplicity. you can basically find anything that provided by serviced apartment. beside the pool, the gym also spacious, plus sauna and jacuzzi.
I personally like the lay out and landscape of this apartments, it is simple square and do not waste much spaces, yet still gorgeous.
The other towers that peak to 55 floors is one of the highest apartment in jkt, so its quite iconic.
The only complaint i have is the breakfast, its quite boring after the 2nd day and quality is not there. everytime i am out from 2nd floor incanto breakfast lounge, i will smell like a kitchen. the ventilation is very bad.
ALso when i checked in, they upgrade me to 2BR apartment and told me that i have 4 persons breakfast facility, however when in the 2nd morning, i have 3 persons. they charged me for the 3rd persons, as the facility remains 2 persons breakfast. Even after i complaint that I been advised for 4 persons. The management ( after discussed with the Director) still do not budge and charged.
I don't understand the mindset of Fraser Management when they just charged this small fee, even it is a mistake. You can not charge your guest for your employee mistakes. This is what i called, it takes very small effort to make your guest happy or disappoint them. I was blow a way delightfully by Shangrila KL last time, when they take effort to accomodate something that should not their fault.
The opposite for Fraser Management, It is a stigma for such a good building.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canberra
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 24, 2011

We stayed at Fraser’s Residence in Jakarta for three weeks when we arrived on posting. The apartments are big, very well appointed (pay TV in each bedroom) and the facilities are fantastic (pool, tennis courts, squash courts, gym, sauna, spa etc). There is also a handy mart in the parking lot which has beer much cheaper than the restaurant.
The staff couldn’t be more helpful and no request seems to be too much trouble (they even changed the gas bottle in our kitchen at 8:30pm)
Although there isn’t much in the way of shopping centres just outside the hotel the big international malls are only 5-10 minutes away (depending on Jakarta’s traffic)
The menu in the restaurant is a bit basic but given how wonderful Indonesian food is you would only use it as a last(ish) resort. However, breakfast is excellent.
Negatives – well the apartment complex is home to lots of expats so they gym can be very busy before work (and locals leave for work early to avoid the traffic), taxi drivers may not know how to get to it and there

Room Tip: Our room was on the 32nd floor great views but the call to prayer can be noisy at 4am.
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  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 30, 2011

This is a great apartment to stay in, whether for short or long term. The apartments are spacious and fully equipped. I stayed in a 2 bedroom unit this trip and was given a unit on the 32nd floor. What a view!

There are 4 units per floor with 4 lifts which opens up to your unit. There's a tv in all the bedrooms and there are lots of cable channels to pick from. There's even a washing machine/dryer in the unit so you can save on laundry charges if you don't mind doing your own laundry.

All the staff are very friendly and they address you by name once they know you, so you feel very much at home. There's a special residents-only area next to the restaurant that has a pool table and reading corner. There's also kids' indoor and outdoor play areas if you're travelling with your family. Oh, and if you're travelling with pets, they welcome them as well, which is a definite plus point!

It's certainly a property to consider if you're planning to stay in Jakarta for awhile.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2011

Loves this place, we took the 2nd bed room apartment while we were in Jakarta on last August. We cant say much, despite we look forward in coming back on next January on our next trip to Jakarta. Thanks for all

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Valencia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2011

We stayed at Frazer Residence in one double room apartment on the top level (33th) and what views!!!
Everything was perfect from the first minute, the staff were very friendly and helpful; the apartments are brand new, very clean, spacious and comfortable. They take care of every simple detail, a basket with fruits and a few drinks offered for free, wifi free everywhere in the building including the apartments, dressing gowns, fantastic linen, state of the art tv and hifi, etc… You feel like in a 5 stars hotel, with all the services (huge swimming pool, spa, fitness centre,…) but a very inexpensive price.
I highly recommend this place.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fraser Residence Sudirman Jakarta

Address: Jalan Setiabudi Raya No. 9 | Sudirman, Jakarta 12910, Indonesia
Location: Indonesia > Java > Jakarta > Setiabudi
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Residence Sudirman Jakarta 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
Ideally situated within Jakarta's Golden Triangle, Fraser Residence Sudirman Jakarta occupies one full tower of The Peak at Sudirman. Modern and airy, the 108 serviced residences offer ideal sitting to unwind, work or simply while away time with friends and family. Each of the generous one, two and three bedroom apartments come equipped with open-plan kitchens, even Herman Miller work chairs. Complimented by a wealth of facilities and amenities, residents can rejuvenate in the Olympic-length pool, whilst children have a choice of indoor or outdoor play areas. And to start your day, breakfast choices are available daily at our cafe. ... more   less 
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Also Known As:
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