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HARRIS Hotel & Conventions Kelapa Gading Jakarta: Traveler Reviews

4.0 of 5
Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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Ranked #19 of 239 hotels in Jakarta
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119 reviews from our community

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Traveler rating
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Date Rating
The Hague, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice & goed location hotel near by shopping mall”
4 of 5 stars Reviewed September 13, 2012

Orange is the main color of this hotel. Niice, clean and large rooms and bathrooms. Near by Kelapa gading shopping mall. You can go shopping or get lunch/dinner at big the food court (5th floor). The pity of it is that there no WIFI in the rooms but only a wired connection. At the first floor you can get the WIFI connection.

Room Tip: We 've got 2 rooms with connecting door. The rooms are at 9th floor.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gooffy2006 about HARRIS Hotel & Conventions Kelapa Gading Jakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review
September 14, 2012
Dear Valued Guest,

Thank you very much for staying in our Hotel and for sharing your comments. It is a real pleasure to read that you have enjoyed...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Way above my expectation. Excellent hotel at Kelapa Gading.”
5 of 5 stars Reviewed September 12, 2012

From the website, it may all look like a concept hotel with budget in mind. That was what I had in mind when I made the reservation online.

However, it was way above my expectation when I checked in to the hotel. The lobby, cafe, restaurant, lift, hallway, room and its toilet all compliment each other very well. The Orange design is really unique.

I got myself a basic, king-bed room. The room is consider large with LCD TV, leather sofa, amazing bed and 4 pillows. Also, compliment reliable and fast Internet connection via in-room LAN. The room's toilet's ware are fitted with Toto.

For my first morning of my stay, I went for hotel buffet breakast @90,000. The breakfast was consider average and had quite a variety of food such as Indonesian, Western (bread, sausage, yoghurt, potato), small section for Dim-sum and Japanese food. I wouldn't advice if you are usual patrons to dine here. It may get boring. However, I would suggest the food courts at the Mall for better selection, tastier and yet at reasonable price.

As many in this review suggested, the Hotel is indeed located just right next door to a popular Mall at this vicinity. Mall Kelapa Gading. You could find many retailers offering from basic to designer products. They have huge selection of food!

The hotel is situated quite far away from City Central. I would not recommend anyone to stay here if they intend to travel to City Central, because due to the terrible yet normal traffic condition. I was staying here as my business meeting location was just nearby.

Overall, this is my first time visiting Jakarta and I definitely enjoy my stay with Harris @Kelapa Gading. Its amazing design features and friendly, cheerful staffs.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review
September 19, 2012
Dear Valued Guest,

Thank you for staying with us and we are very glad to read your positive comments.

As you mentioned, we try to be different. Therefore we are pleased to read that our hotel’s concept matches with your own taste.

We do thank you as well to underline the variety and the value for money of our breakfast. Actually, we have been doing lately some changes in order to improve our breakfast menus and setup.

We are as well delighted to read that you had an enjoyable stay with us.

Once again thank you very much and,
We do hope to welcome you very soon in our hotel.

Harrisly Yours,
Jean-Pierre Serfaty
General Manager
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Surabaya
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Hotel & Great Shopping”
5 of 5 stars Reviewed September 10, 2012

Visited more than twice for attending a meeting at the convention hall which were amazing space for up to 300 pax with spacious room separated between smoking & non smoking floors.

As for the other family can enjoy sight seeing & shopping at Kelapa Gading shopping center which is located in the same complex with the hotel make it a functional place to stay for business & leisure.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review
September 13, 2012
Dear Valued Guest,

Thank you very much for your trust, for staying again with us and for taking the time to share your wonderful comments. It is our pleasure to read that you have enjoyed your stay.

We understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you.

Be sure that your review has been warmly welcome by our whole team and that we stay focus to try to consistently improve our facilities and services.

We are looking forward to welcoming you again very soon and we are staying at your disposal for further assistance you may need.

Harrisly Yours,
Jean-Pierre Serfaty
General Manager
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Quezon City
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Good hotel with a great location if you have business in the area”
3 of 5 stars Reviewed September 8, 2012

A modern and cool hotel. The room is large and well designed with a bright orange theme.
It has a good working area but could use a more comfortable working chair.
The bathroom has a good size and shower.
Downside is wifi is only available in the lobby. Rooms only have a wired connection.

Buffet breakfast was ample with mostly Indonesian cuisine. Buffet is reasonably priced but the extras double espresso cost just a little less than the breakfast.
The restaurant-bar had mosquitoes all night.

The hotel is attached to a very large mall. This makes it excellent for shopping and all the types of dining options from fast food to food court to specialty restaurants.

Room Tip: There is only one room type for the hotel. Insist on a non-smoking floor if you don't smoke.
See more room tips
  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by valmun for Jakarta
Ask valmun about HARRIS Hotel & Conventions Kelapa Gading Jakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review
September 10, 2012
Dear Valued Guest,

We thank you for having staying at HARRIS Kelapa Gading and for sharing your experience with us. Our Guests feedback is our most precious source of information in order to try to consistently improve our services and facilities.

We are as well, pleased to let you know that we are working on a project to provide the WIFI in all Guests rooms.

Once again, thank you very much for your review and we are looking forward to welcoming you again on your next visit to Jakarta.

Harrisly Yours,
Jean-Pierre Serfaty
General Manager
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Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Pretty Good for 3 Stars Hotel”
4 of 5 stars Reviewed September 7, 2012

First thing came up in my mind was the Orange Juice when I visited the hotel.
Bright orange on the wall was really lived up the atmosphere.
Stayed there for a night just to try the room. Room was spacious, clean and had complete ammenities inside like hair dryer, electric pot, fridge, big sofa, free internet (LAN not wireless btw, with a speed of 0.5Mbps, which is pretty decent) and even got a mini vault. The bed was very comfortable. Believe this is one of the best room in the 3 stars hotel in Jakarta.

Gym is spacious and quite complete, has locker room, and sauna room, but pool is pretty small though,

Breakfast is not included and you have to pay around 90K Rupiah, which is quite expensive considering that the hotel is located in the mall and you could've just walked out and got yourself a decent meal with half the price.

Btw, the hotel is located in Kelapa Gading area which is north of jakarta around 45 mins to an hour from the airport. About 1 to 1.5 hour to the central jakarta where almost all cbd are located.
So unless you have business near north jakarta or you just want to visit the area, then I suggest you take hotel in central jakarta area because the traffic could be very challenging.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cc1no about HARRIS Hotel & Conventions Kelapa Gading Jakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review
September 10, 2012
Dear Valued Guest,

We thank you for staying with us at HARRIS Kelapa Gading Jakarta and for taking the time to write your review.

We are glad to find out that you enjoy the overall concept of our hotel as well as our facilities. Kindly be informed that we are not a 3 star Hotel, but a 4 star. The Hotel has been classified and certified as a 4 star hotel by the Hotel Association of Indonesia.

Guest reviews are always a true and welcome source of encouragement to carry on our efforts to improve day after day our services and facilities.

Once again we thank you and we are looking forward to welcoming you again very soon.

Harrisly Yours,
Jean-Pierre Serfaty
General Manager
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Additional Information about HARRIS Hotel & Conventions Kelapa Gading Jakarta

Also Known As:
Harris Hotel And Conventions Kelapa Gading
Address: Jl. Bulevar Kelapa Gading Blok M, Jakarta 14240, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotels in Jakarta
#17 Family Hotels in Jakarta
#18 Luxury Hotels in Jakarta
#19 Business Hotels in Jakarta
Price Range: $
Hotel Class:4 star (4*)
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