Stayed a night here after visiting my customer nearby as it is on the way to the airport. Well, the hotel looks new (not sure new or renovated), with its usual bright colours which I think appeals to their family and kids based customer. But for a business traveller with age, the colours around the hotel kind of overwhelmed u a bit, esp the glaring orange if u are not in a good mood. Anyway, check-in was ok with service oriented staff and welcome drink. The room was big enough with good amenities as well, including well-stocked minibar (it is just the colour again). They have a cushioned bench instead of the usual sofa and luggage bench. But internet is complimentary and wired, which beats those free wi-fi u get in other hotels, for business traveller like me. Bed is normal without complaints and room is quite. But there is no bath tub though, for those interested. Breakfast is paid separately and for the price, the food and spread is decent. The problem is when I was at the egg station looking for scrambled egg, the waiter told me they don't have (as the cook is busy then). I tried to explain but they still say don't have without asking the cook. Now, come on. I know I don't pay for 5 stars, but scrambled egg is so simple and basic and they have an egg station with cooks around. I thought maybe they have it at the buffet table like some other hotel, so I looked around but found nothing. I took me a 2nd time and this time asking the cook himself that I got my scrambled egg. The other problem is they asked for a deposit of Rp 25,000 for a Silver Bird to the airport (in case we default the booking), though we are a guest in the hotel. As I am short of cash after dinner, I have to do it again next morning since I do want to come down again. Even then, they took quite a while to sort it out the next day. I had stayed in further and remote place like Cikarang and the hotel booked for u without any problem. Beside, they called u at 10am for "friendly reminder" to inform u check-out is 12noon, when I thought they want to inform my taxi is here. Check out was fast, just that we need to search around for my taxi again. As I only stayed a night after work, I didn't try other facilities.
The great thing is the hotel is linked to this huge mall next door, so u can get other meals options easily and do some shopping.
All in all, it is still value for money at that price, as compared to the hotels I had stayed before near industrial estates, where they ripped u off at higher price with fewer amenities as they are the only one around.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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