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“lovely desserts.. however extremely overpriced and lousy service” 2 of 5 stars
Review of Huize Van Wely

Huize Van Wely
46 A, Kemang Raya, Jakarta, Indonesia (Gambir)
62217191976
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Ranked #189 of 5,269 Restaurants in Jakarta
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Gambir
jakarta
Top Contributor
87 reviews 87 reviews
82 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“lovely desserts.. however extremely overpriced and lousy service”
2 of 5 stars Reviewed September 27, 2011

For a restaurant/patisserie with a high callibre (especially with a premium price) like huize van welly, you would expect impeccable service. Although the quality of their products is always of the highest standard, but I repeatedly let down by the service. If not handled by rude patrons, the one time i met a friendly one, it took ages to handle my order. It took over 20 minutes for a scoop of chocolate sorbet!!!

If only their chocolate sorbet and entrements are not life-changing-ly good, i would never set food in this place again. I would only pray there are more options available of the same standard in Jakarta (with a better service)

  • Visited August 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
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14 reviews from our community

92% Recommend
    5
    8
    0
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Sentosa Island, Singapore
Top Contributor
247 reviews 247 reviews
100 restaurant reviews
Reviews in 66 cities Reviews in 66 cities
157 helpful votes 157 helpful votes
“Excellent food and dito check at the end (for Indonesia!!)”
5 of 5 stars Reviewed August 14, 2011

If you want to have an excellent 'western' dish in a stylish environment... Huize Van Wely is THE place!!

I use to have dinner with them when in Jakarta.... Excellent food, menu... and wine choice!
The service is very professional as you may expect in this sort of establishment. Everything is flown in from Holland... even the staff!!!

Huize Van Wely is also in Holland very famous and exclusive if it comes to chocolates and cakes... (Noordwijk aan Zee), but you can have the same quality as you get it in Holland...

Enough place to park you car, just in front of the building. Very nice athmospfere in a very nice, stylish environment. Feeling like in a upper-class western restaurant but than in Jakarta...!!

Very good to have buss. dinners or even romantic dinners!?!? From starter till dessert and coffee etc. all of excellent quality... but as I wrote before...so is the check you get at the end... (regarding to other rest. in Indonesia) but, for me... every single IDR worth!!

  • Visited March 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Excellent desserts, rather disappointing service.”
4 of 5 stars Reviewed July 12, 2011

No doubt Huize Van Wely can offer excellent desserts. The place has been my favourite (and now my friends') since it was first opened. To me, they are comparable to other exclusive and magnificent sweets houses in other countries.

However, exclusive foods must also be accompanied by excellent services regardless who guests are. It is rather dissappointing when young guests like my friends and I are not being treated as equally as other mature, big purcasher guests. It is, after all, a place for desserts and relaxing beverages.

With 21% tax and service charge one guest is paying, all guest is allowed to receive the same treatment as others.

(Huize Van Wely @ Kemang)

  • Visited July 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jakarta
Top Contributor
132 reviews 132 reviews
98 restaurant reviews
71 helpful votes 71 helpful votes
“exclusive european food...”
4 of 5 stars Reviewed July 30, 2009

exclusive european food with original great taste

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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