Great location, wonderful staff, ameneties, security, close to restaurants and shops.....and the bad news, someone must have specified a two ring hob on the worktop above a full size oven, oven is great, hob is terrible the two hob rings can't even be used at the same time. The TV & DVD machine (Samsung) unbelievably complex to use, the only good thing from my experience with this is that I won't ever be buying a TV/DVD from Samsung.
Phones, don't waste your time trying to use them, especially the miniscule handset in the living room.
Apart from that the housekeeping, cleanliness and decor are fantastic.
Almost forgot, the soundproofing between the apartments is almost non existant, I can hear my neighbour coughing in the adjacent apartment, and have had 'noisy' neighbours from next apartment that sound like they're screaming and bawling in my front room.