We booked this hotel on purposed to celebrate end of year 2012. I booked from one of qualified web booking agent and booked 4 rooms . We paid full in advance as suggested by the room sales manager refer to New year eve , we did ourselves came , and settled the bill. we got promised from front office staf, named MELISSA that our room will be in the same floor and connecting one another as requested . We really disappointed , when we check in on 30 Dec, we got 4 separate rooms that far away one another. after some argued they gave only 1 room close one another 608 and 609 but 600 and 642 still in the different wing of the Hotel. I just dont understand that a reputable hotel could not accomodate what they have promised to their guest. I understood they might busy on New Year and fully booked, but once you promise and confirmed you should stick on it. Luckily the disappointment not too long since we really happy with the room and the service eventhough we have to walk far away to gather with our families.
- Official Description (provided by the hotel):
- Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Italian fine dining. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Despegar.com, Agoda and Priceline so you can book your Hotel Indonesia Kempinski reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.