Hi, we recently stayed in Alam Indah for 1 night in June 2013, we had previously stayed at Alam Jiwa and we very happy with the service & rooms, but as they were booked out, we had to stay in Alam Indah. We found the manager & other main staff not very friendly & at times quite rude.
The rooms were clean enough but without a fridge and very noisey overnight compared to the Alam Jiwa. The next morning the staff only seemed interested in what time we were checking out, we advised at least 5 of them that we would be leaving at 12noon (checkout time), they seemed to want to get rid of us. We would not stay there again or recommend the hotel to friends, but we would recomend the Alam Jiwa, the manager there was very helpful and the hotel has much nicer rooms & gardens. Linda - Australia
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