I can't say anything about their other services as I only came here to get a hair cut. While the place is modern, nice and clean with friendly staff the hair cut I got here is by a distance the worst I got in my life. I had an appointment and after waiting for a short time I got told that the hair stylist (yes, that's how they called him) is busy, but they had another one available. Why mention that in first place as I don't know any of them? What came next was somebody who had hardly any experience of cutting hair. I have long hair and just asked for a trim. After 10 or 15 minutes cutting the back of my head the "hair dresser" took of the towel from my shoulders and asked me if I am happy with the result. Surprised I did ask him if he could not see that one side was a fair bit longer than the other. "Oh, sorry, sorry I did not see" was his answer. After he fixed that I asked if he would not cut and clean the sides of my head. "Oh, sorry, sorry I did not know that you want them to be cut too" was his response. Never before I was sitting at a hair dresser being worried about the outcome and after a while I just told him that its fine before bigger damage was done. At its best this was an apprentice which should not be cutting the hair by himself. Tomorrow I'll be of to find somebody who hopefully can fix the cut I got today. Honestly, I did not ask for something special and I'm easily satisfied. I am not a fashion freak, but this wasn't a hair cut. I don't know about their other services but if you go their to get your hair cut you should ask and check before if the hair stylist is really what he claims to be. Me for my part I won't come back here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 8, 2013
Hi Mr. Danistein
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So sorry and ashamed to read your comments about hair cut.
We don't know yet what happened but for sure we will do research and action.
If you don't mind, give us your personal email address. Here is mine: firstname.lastname@example.org
I would like to invite you to try any other spa treatment.
Thank you for your understanding waiting for your email.
Spa Management of M2 Spa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.