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“Sunset Dinner Cruise - Good Experience but not a must do for Bali Visitors” 3 of 5 stars
Review of Bali Hai Cruises - Day Tours

Bali Hai Cruises - Day Tours
PO Box 3548, Denpasar 80001 | Benoa Harbour, Bali - Indonesia, Bali, Indonesia
+62 361 720331
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$105*
and up
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Owner description: Experience the unspoilt charms of peaceful tropical islands of Nusa Lembongan or Nusa Penida with Bali Hai Cruises. Bali's premiere offshore destinations for marine life and water sports. Simply relax in pristine waters or soak up the Balinese rays on soft golden beaches easily reached with the vessel of your choice. Enjoy a dinner cruise around the harbor featuring an International buffet and various live entertainments.
Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Sunset Dinner Cruise - Good Experience but not a must do for Bali Visitors”
3 of 5 stars Reviewed January 4, 2014

We did the evening sunset dinner cruise. It starts at 545 pm. They come and pick you up at 445 from the hotel. There is a welcome drink followed by a picture with ushers before you get into the cruise. The cruise begins to sail at around 6 pm around. It doesnt go too far into the sea. It goes round in a small area in the sea. The ambience is nice. There is a buffet dinner with tea/coffee and dessert. Drinks are not part of the package. There is cabert performance followed by music.
The adults are charged USD 50 and children (4 - 12 years old) are charged 25 USD. The service is excellent.

Its a good experience but for those who have done a cruise earlier, this might be a dampener as its a short cruise with very little of sunset to enjoy. The food is average and the entertainment too is good but not unique.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanneAihos, Guest Relations Manager at Bali Hai Cruises - Day Tours, responded to this review, January 14, 2014
Dear Saurav K,

Thank you very much for you review and for taking part to our Sunset Dinner Cruise. We are delighted to hear that you regarded our service Excellent and enjoyed the ambience of the cruise.

As you mention, the Sunset Dinner Cruise route takes you around the Benoa harbour area, in which the sea conditions are suitable for a Dinner Cruise. It left us a bit confused when you mention there is very little sunset to see. Most of the time we can enjoy beautiful sunsets on the southern parts of Benoa harbour area.

Reading your comments about the catering and entertainment, we would like to encourage you to further contact us and let us know if you have suggestions on how the dinner or the entertainment should be improved to make your experience with us better. We always strive to exceed the expectations of our valued guests and we are eager to know what our customers enjoyed and what we can still do better.

Thank you very much for your feedback and for choosing Bali Hai Cruises, we warmly welcome you back whenever your travels lead to Bali again!

Best regards,

Janne Aihos
Bali Hai Guest Relations Manager
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Bali, Indonesia
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
Reviews in 4 cities Reviews in 4 cities
“Lembongan Island”
5 of 5 stars Reviewed January 1, 2014

An absolute cracker of a day trip. The boat trip to Lembongan is at least 1hr depending on sea conditions and can be rough going but when you get there, it's bloody great!! The snorkelling is brilliant, the kayaks, water slide and banana boat are all great fun too. The lunch BBQ is absolutely gorgeous! They don't skimp on the food either - there is so much it's unreal. Once your lunch is settled it's time to go to the Island and Coconut Beach bar. This is really nice, with a swim up bar and infinity pool. The prices are very reasonable too. If you go on this day trip, you will not be disappointed......

Visited December 2013
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JanneAihos, Guest Relations Manager at Bali Hai Cruises - Day Tours, responded to this review, January 3, 2014
Dear Steve B,

Thank you very much for taking your time to write us a review. We are absolutely delighted that you enjoyed your time with us and rated your Beach Club Cruise as "An absolute cracker of a day trip.." We are happy to note that you had great time on all the activities and found the BBQ lunch delicious and substantial too!

We would just like to correct the information regarding our brand new Beach Restaurant which is actually called "Hai Bar & Grill".

Your review is a great thanks to our whole team and helps us to keep going on striving to exceed the expectations of our valued guests. Thank you again for choosing Bali Hai Cruises and for your feedback. You are warmly welcome to return to Bali Hai anytime your travels take you to Bali again.

Best regards,

Janne Aihos
Bali Hai Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
60 reviews 60 reviews
27 attraction reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
“A great day out at the island”
5 of 5 stars Reviewed December 26, 2013

My kids love the catamaran ride, morning pastries etc...the family photo is a must have @10, 000 rupiah est 8 USD.

We had the island programme, the kids club staff are helpful and the kids love the time spend in the pool and there treasure hunt.

My wife and I went snorkelling while the kids stayed on the island..a good break for us...;)

The lunch BBQ was great...chicken and prawn BBQ is a must.

We will be back again.

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Geelong, Australia
Senior Contributor
38 reviews 38 reviews
4 attraction reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
“Not the best cruise”
3 of 5 stars Reviewed December 25, 2013

This was a bit of a disappointment. We did the Reef Cruise which included snorkelling equipment, unlimited banana boat riding, submarine, waterslide, lunch, and the guided village tour. The cruise out to the pontoon was okay, the band that was playing wasn't that great but people were dancing and it was nice to see them having a go. We took lots of photos on the top deck and the sun was shining and when the ocean didn't look so polluted the further we went out, it made for nice photos. We also had planned to snorkel and went to the area where they were doing an instruction and we were unable to here anything as the microphone wasn't loud enough. When we got there we were given a free locker to put our belongings. We explored the pontoon to familiarize ourselves before doing any of the activities. When we decided to go on the banana boat, one of the staff members started to really grind my gears. He was constantly trying to get photos of us and was asking us to pose like 'charlies angles' when all we wanted to do was get on with our activities. Although he probably meant well, we found this a bit creepy as we are younger females. The banana boat was fun, but not fun enough to go on it a million times, although kids looked like they had fun. The snorkelling was average as there wasn't much to see. We tried out everything once, and by the end of it we were hanging out for lunch. The buffet was suprisingly good with lots of options to choose from. Soon after we jumped on a boat to Lembongan Island where we were greeted by our tour guide. I found the tour quite interesting and learning about their way of life. It is a real eye opener and makes you appreciate your life back at home. When we got back we had no desire to continue on with the activities and layed out in the sun on the top deck of the pontoon until it was time to depart back. An overall average day and wouldn't do this again when in Bali. If you have done a similar cruise to this which you found enjoyable - you will be disappointed with this one.

Visited December 2013
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Singapore, Singapore
Top Contributor
69 reviews 69 reviews
39 attraction reviews
Reviews in 18 cities Reviews in 18 cities
75 helpful votes 75 helpful votes
“Lembongan Island Beach Club Cruise - Not that great”
4 of 5 stars Reviewed December 23, 2013

The service on the catamaran was great, although the lady at the table beside us puked so we had to stay outside to avoid the smell. The trip to the Lembongan Island Beach Club was quite long so it got boring after a while, although there was a band which kept us entertained, kind off.

I didn't like the Beach Club at all, especially the snorkelling. We've been to Krabi and Phuket and the fishes there were pale in comparison. They were not colourful at all. And the lifeguard didn't seem interested when we asked them questions.

The lunch wasn't too bad, although it was mostly BBQ food.

We went to the village tour to the place where they made seaweed, which was an utter waste of time.

Visited June 2013
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