Even given the excellent website information and the reviews in various
places, our family was overwhelmed by the size/grandeur and quality of the
Villa AND the high level and friendliness of the service from the staff.
From our experience in Indonesia we know that it is one thing to build such
a facility, but to keep the maintenance up to the high standard that this villa
has, takes a solid continuum of effort. Ditto to the maintaining the
quality of the Villa's staff.
The efforts for pool safety and vehicle seating for the children were also
excellent and the attitude and involvement of the staff with the children
were very good and supportive. While the staff were always available, they
were never invasive and nothing seemed to be too much of an effort.
Organisation of anything was always very efficient.
The people brought in to the villa (massages/pedicures) were first rate and
the dance performance was outstanding
The food quality and variety was excellent and certainly we felt no reason to go elsewhere.
Special food/menu requests were taken care of with no drama. Food and drink costs were reasonable.
One is tempted to write on, but other reviewers have obviously found the same high level of
facility and service. One final point - the owner, Penny, is great to deal with and obviously well organised.
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