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“Hotel, museum and good service recovery” 4 of 5 stars
Review of Brahmaputra Grand Hotelhmcc Dia

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Brahmaputra Grand Hotelhmcc Dia
4.0 of 5 Hotel   |   Building B, Yangcheng Plaza, Gongbutang Road, Lhasa 850000, China   |  
Hotel amenities
Ranked #34 of 296 Hotels in Lhasa
Peoria, Illinois
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Hotel, museum and good service recovery”
4 of 5 stars Reviewed April 18, 2013

Seldom is "unique" appropriate for a hotel, but in this case it applies because this facility is also a museum of Tibetan artifacts. We spent three nights here and enjoyed the last two. That was because of inadequate air conditioning on a west-facing room the first night. Very warm. Once we got the manager's attention, we were moved to a beautiful suite which prompted my comment about good service recovery.

Our second room had oxygen tanks should the elevation prove too much. We did not need.

The lobby had live musical entertainment on occasion which was appreciated.

Overall we were pleased and would use this hotel again.

Room Tip: Try to get a room that is NOT on the west side of the hotel if there in summer as the heat can overw...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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77 reviews from our community

Traveler rating
    24
    35
    10
    3
    5
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6
16
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Brisbane
Top Contributor
423 reviews 423 reviews
112 hotel reviews
Reviews in 155 cities Reviews in 155 cities
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed November 8, 2012

We had booked into this hotel for several nights while we explored Llasa before heading off by road to Nepal via Everest. As mentioned in previous reviews, one was not sure whether we were in a museum or a hotel. The artifacts in the lobby and the upper floors were sights to visit for a couple of hours by themselves.
The breakfast was very ordinary and seemed to fail by comparison to the rest of the hotel. It was only a short walk to the local supermarket to stock up on supplies for the overland trip to Nepal. There were a few local restaurants nearby.
The staff in the hotel were very helpful although English is not one of their strong suits. We had some laundry done at the hotel which seemed to have got lost, but eventually turned up a couple of days later. If we were only staying for a couple of nights, we would have lost it.
The beds are super hard (more than normal in China) and we prevailed on the staff for a soft covering on the mattress which helped a bit.
The hotel provided internet and complementary water in the room.
If we were to visit Llasa again, we would more than likely stay at this hotel again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 23, 2012

This hotel was a huge surprise to us... We were booked into the Sheraton, but taken to this hotel as the Sheraton was full. At first, we were not really happy about the switch-up. Our stateside agent was also not notified.
The building houses both a hotel and a museum of sorts. There are artifact displayed throughout the building, some for purchase.

Once we decided that we would stay in the hotel, we were treated wonderfully by the staff. Due to the confusion, the hotel sponsored our dinner that evening. The meal was made specifically for us and was delicious. Our waiter was very sweet and accomidating. He even brought us butter tea, but that is another story...

The rooms were larges and pretty clean except for the very spotted carpets. The bathrooms offered a nice variety of amenities.
The hotel is a bit out of the fray, but that was fine with us. We love to walk and could negotiate Lhasa on foot.
The biggest downfall of this hotel was the breakfast. It was the worst hotel breakfast I have ever experienced. Luckily at that altitude, I did not have much appetite anyways...

Overall: if you are trying to escape the standard "box hotel" this is an interesting departure from that genre.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Penang Island, Malaysia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 6, 2012

I must say that staying in Brahmaputra is an unique experience itself. Having stayed in many hotels around the world, I have never came across a hotel like Brahmaputra. There are just so many "antique" to see in the lobby, the walkway, the musical instrument, the animal skin that is used to lay on the sofa in the lobby.
The room is nicely decorated to reflect the Tibetan culture which is largely influenced by Chinese and Indian.
I agree with Herwayzha that somehow the mattress is not comfortable. Perhaps its too firm for my liking. But on the bright side, the room has broadband internet connection.
The hotel is equipped with a clinic, just in case anyone suffers from high altitude sickness. Oxygen tanks can be wheeled to the room for when the oxygen level gets really thin at night.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Peoria, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2012

We stayed two nights during a nine day tour of Tibet. True the mattresses were somewhat lacking in luxurious comfort, but the moment we mentioned we were not comfortable a phone call was made and our mattresses were changed. We were fortunate enough to make the acquaintance of Mr. V. T. Gurung, who spoke not only English (very well, I might add) but four other languages and he made sure that our stay was more than satisfactory. One should also remember that this is Tibet, not Paris, London or New York. We enjoyed our stay and would stay again, if we are ever fortunate enough to visit Lhasa again.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 1, 2012

major problems for english speaking vegetarion traveler.

Room Tip: Take room in the back.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Malaysia
Top Contributor
113 reviews 113 reviews
44 hotel reviews
Reviews in 54 cities Reviews in 54 cities
306 helpful votes 306 helpful votes
3 of 5 stars Reviewed January 12, 2012

Stayed here for 2 nights as part of our 3 day leg in Lhasa towards the end of December. To be fair, we cannot compare as we have not the opportunity to stay in other hotels in Lhasa. The entrace and lobby was grand but it felt very cold (temperature wise) and dark-ish in the lobby and obviously there was no heating. The reception staff were all wearing heavy coats!
Check in was no problem as it was handled by our guide.
It was very obvious that it was low season with almost no people in this very big hotel. The corridors leading to our room was also very cold with minimal lighting. However, fortunately, the room and bathroom was warm with a portable heating. There was also a computer terminal with free internet connection as well.
Breakfast was served at the restaurant on the first floor and we needed all our thick clothing on as it was not heated. Breakfast was no big deal but adequate. The staff were friendly..again working with their thickest clothing on! There were like three tables when we were there. Housekeeping was prompt and helpful but expect a language problem.
We have no complaints really having prepared ourselves not to expect too much from the usual tourist hotels in Tibet. This hotel is not exactly in the old town centre of Jokhang temple and barkhor street but it is only a 10-15 minute taxi ride away.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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Additional Information about Brahmaputra Grand Hotelhmcc Dia

Address: Building B, Yangcheng Plaza, Gongbutang Road, Lhasa 850000, China
Location: China > Tibet > Lhasa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Luxury Hotel in Lhasa
#25 Best Value Hotel in Lhasa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brahmaputra Grand Hotelhmcc Dia 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Brahmaputra Grand Hotelhmcc Dia Hotel Lhasa
Hotel Yaluzangbu Grand
Brahmaputra Grand Hotelhmcc Dia Lhasa, Tibet

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