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“Tibetan Hospitality and true culture” 4 of 5 stars
Review of Kyichu Hotel (Jiqu Fandian)

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Kyichu Hotel (Jiqu Fandian)
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No.149 Beijing East Road, Chengguan District, Lhasa 850000, China   |  
Hotel amenities
Ranked #18 of 296 Hotels in Lhasa
4.0 of 5 stars 117 Reviews
Winona, Minnesota
Senior Reviewer
6 reviews 6 reviews
“Tibetan Hospitality and true culture”
4 of 5 stars Reviewed September 4, 2013

From the front entrance off of a extremly street there is not much to look at but you walk into the reception desk and get checked in the staff were all very nice my room was through the courtyard and up to the 2nd floor 1 st day in Lhasa take it slow you just flew in from 600 feet and now your over 12,000 yes we all noticed it in our group of 14..The room was off a back alley and I had read about nicer rooms but I was in Tibet and I had a wonderful room wooden floors and the noise outside just made me feel more at home very nice bathroom and the courtyard was wonderful and peaceful. The dining was very good abd we had real hot served coffee for a American that was super the staff were all freindly and helpful..Great location 15 minute walk to the square in front of the Palace where they had live music nd dancingand a light and water show every night 830 to 930 make sure to go at least one night...I would recomend to any of my friends to stay at the Kyichu Hotel and when I return it will my first place to consider Thank you to the staff I stayed there in late July 2013 my name is James L, Wedo from Winona ,Minnesota

Room Tip: I did not know about the pool of fitness center if I had I would of been there for sure sorry I miss...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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117 reviews from our community

Traveler rating
    40
    43
    18
    11
    5
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15
39
13
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Ko Samui, Thailand
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 3, 2013

I stayed in this hotel a plenty of times and I really liked them before. I do not know, what happened, but during this year something wrong is happening with them.
First of all, they are getting older and older. Carpets are getting dirtier and dirtier. The fungus creeps along the walls. And nobody cares about these "small issues". The owner believes, thei good name of the hotel and perfect location excuse all these things.
Another issue - the AC. The devices in the hotel do not fit for the temperature below 10. So, if you are "lucky" to catch cool weather, be ready the AC switches of automatically at the midnight, and nobody help you.
The hot water was always the "big issue" in this hotel. But in this year it became really terrible: there water doesn't flow - it drips.
The breakfast is clumsy and scanty, rather, Chinese than Western, and almost not eatable.
But the worst thing if their (as previous reporter called) "flexible reservation policy". Well, I have a deal with them directly, without the assistance of the travel agency, and this time I made a reservation by myself, as usually at least one month ahead. Well, I was completely surprised to get the message today morning - they are going to cancel my reservation without any reason. Well, rather, there is the reason they have very big group arriving on the same date and they need more rooms. They also managed the same trick with my friend, who visited Lhasa one month ago, so I have to state - "flexible reservation policy" is their main business rule.
On the other side, to be fair, I have to stress their really good location, amazing garden, quite nice and not expensive restaurant.
Any way, I've made my decesion. It is very good opportunity to say them "good bye" and find another option in Lhasa, newer and better, and, may be even cheaper.

Room Tip: Be ready - they can discard your reservation even just one day before arrival!!! Some rooms do not h...
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  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Shanghai, China
Top Contributor
97 reviews 97 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed August 31, 2013

We did not stay at the Kyichu Hotel but only dined one evening in the hotel's restaurant.

The little courtyard was quite charming, and surprisingly quiet after the crowded, busy street outside (the hotel is located in a prime location, not far from Barkhor Street and Jokhang Temple).

It took a while to get seated and the service was a little slow, but friendly and polite once they got around to us. The staff all seemed to speak at least a little English.

The food was very good (I tried the yak beriyani and my husband had yak pizza) -- both were quite tasty and portions were too big to finish. The menu had lots of delicious-looking options available (Western, Tibetan, Chinese and Indian) and the prices were quite reasonable.

I would definitely recommend, so long as you're not in too big of a hurry.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Service
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Rochester, New York
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 3, 2013

We stayed at this hotel as a part of a group tour. The staff was very friendly and tried to be helpful; the laundry service was excellent and fairly reasonable. However, the hottest that the shower water ever got was mildly tepid. When we mentioned this to the hotel staff, we were advised to let the water run for 10 minutes to allow it to get hot. In addition, the a bulb in the overhead light fixture gave out, and it took two days for the staff to come to replace the bulb. When they arrived, they discovered that they did not have the correct bulb, so it was never replaced. I must say, however, that the location of this hotel was excellent.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
85 reviews 85 reviews
60 hotel reviews
Reviews in 59 cities Reviews in 59 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed June 30, 2013

We really enjoyed our stay at Kyichu Hotel!

We had a lovely large room at the back of the hotel, on the fourth floor overlooking the courtyard and the distant mountains (see photo for view from our room). It was very peaceful and we got a great night's sleep.

The location is great - a stone's throw away from the key sights - and it was wonderful to be able to return to the courtyard and garden to relax and enjoy a drink and the peace, after a hot and busy day out on the streets exploring.

The room was spacious and the bathroom was clean and modern and we had no problems in accessing plentiful hot water. After days driving through rural China, we made great use of the free wifi!

We had a la carte breakfast at the restaurant which was good, and also a few meals - the Indian curries and Tandoori chicken were very tasty.

My only suggestions for improvement would be: (1) Provide a small amount of bottled water in the rooms daily, for convenience (2) Some of the bath towels were a bit shabby and needed replacing.

Room Tip: Ask for a room at the back overlooking the courtyard for a peaceful night's sleep!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 27, 2013

My husband and I stayed here in May 2013 for a few nights. The breakfast was really great and the staff were very nice. The beds were comfortable, the rooms and washrooms were clean. The location of the hotel is good and we had a room facing the courtyard so it was very quiet. It's important to remember when traveling to remote places like Lhasa not to take western commodities for granted. We had trouble getting hot water for showers in the evenings. From what we could understand they had to wait for the kitchen staff to turn the boilers on in the mornings. We figured out that hot showers were available around 8 - 9 am. We had dinner at the hotel restaurant one night and it was very good.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melaka, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 9, 2013

We were booked in for 3 nights in this hotel through a travel agency. We had travelled overland from Kathmandu staying at different hotels for 5 nights, and had been looking forward to relaxing in one place in Lhasa. However, the morning we were due to arrive, the agency was notified that our booking was cancelled for the first night, in favour of a larger group. We were shunted off to another hotel for 1 night, then had to pack up again after breakfast and move to Kyichu. The room was lacking several of the amenities common in Tibet - bottled drinking water, slippers, shower cap, hotel information (how to phone another room / contact desk etc). The bed had an old plain brown blanket on top. They did not make up the room until an hour before our departure (we were there for 2 nights). Also, when we came from the other hotel, we handed in our laundry. In spite of being told it would be ready the same day, it arrived the next evening after we had asked several times - at 9.30pm - still damp! Also, the promised wifi was only available at certain places in the hallways, or in the designated corner of the restaurant. The staff were friendly, but this did not translate into action.
The management gave us a dinner, but this did not really compensate for the inconvenience.
Otherwise, it was fine - hot water was ok, room overlooking courtyard was pleasant and quiet.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kyichu Hotel (Jiqu Fandian)

Address: No.149 Beijing East Road, Chengguan District, Lhasa 850000, China
Location: China > Tibet > Lhasa
Amenities:
Restaurant
Hotel Style:
Ranked #18 of 296 Hotels in Lhasa
Number of rooms: 52
Also Known As:
Kyichu Hotel Lhasa
Kyichu Hotel (Jiqu Fandian) Lhasa, Tibet

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