Our tour company originally booked us into the Lhasa Hotel for our three night stay in Lhasa. However, after doing some research on the internet including reading the TA reviews, we decided against their choice and opted for a small boutique hotel in the Old Town. Our reservation was cancelled at the last minute by the boutique hotel and we were re-booked into the Lhasa Hotel. All our initial instincts were proved to be correct; The Lhasa Hotel is a big, shiny, show-off of a hotel with no substance and absolutely no atmosphere. Our room looked out over a central atrium which housed the Four Seasons restaurant which we never saw open. Consequently, there was no fresh air if you opened the window and the room was always dark & gloomy. When adjusting to altitude, the lack of fresh air at night severely hampers your sleep. There was cigarette ash on the carpet in the corner of our room and it stunk of smoke. There is no bath in any of the rooms apart from the suits, just a shower cubicle which is separated from the bedroom by a clear glass screen. Great if you want to watch each other on the loo! The staff were mostly unfriendly, especially on the front reception and in the Yak Cafe restaurant. We only ever saw this one restaurant open and it had absolutely no ambiance, especially at night. Given that the food was awful, I can understand why! One morning we arrived 10 mins before the close of breakfast to find that everything had already been cleared away. There is a pool in the garden area which was empty and a man made river running through the landscaping that was full of stagnant water - not a pleasant place to spend time. In fact, there was no pleasant place to spend time. If you are in Lhasa for business, a conference or a wedding reception,the Lhasa Hotel ticks all the boxes. If, however, your visit to Lhasa is to experience the culture, history and hospitality of the wonderful Tibetan people, this hotel is not for you. Stay in the old town where you can fully experience this truly enchanting City.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.