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“Soulless Chinese Business Hotel” 2 of 5 stars
Review of Lhasa Hotel

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Lhasa Hotel
5.0 of 5 Hotel   |   No.1 Minzu Middle Road, Lhasa 850001, China   |  
Hotel amenities
Ranked #26 of 298 Hotels in Lhasa
Essex
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Soulless Chinese Business Hotel”
2 of 5 stars Reviewed November 15, 2011

Our tour company originally booked us into the Lhasa Hotel for our three night stay in Lhasa. However, after doing some research on the internet including reading the TA reviews, we decided against their choice and opted for a small boutique hotel in the Old Town. Our reservation was cancelled at the last minute by the boutique hotel and we were re-booked into the Lhasa Hotel. All our initial instincts were proved to be correct; The Lhasa Hotel is a big, shiny, show-off of a hotel with no substance and absolutely no atmosphere. Our room looked out over a central atrium which housed the Four Seasons restaurant which we never saw open. Consequently, there was no fresh air if you opened the window and the room was always dark & gloomy. When adjusting to altitude, the lack of fresh air at night severely hampers your sleep. There was cigarette ash on the carpet in the corner of our room and it stunk of smoke. There is no bath in any of the rooms apart from the suits, just a shower cubicle which is separated from the bedroom by a clear glass screen. Great if you want to watch each other on the loo! The staff were mostly unfriendly, especially on the front reception and in the Yak Cafe restaurant. We only ever saw this one restaurant open and it had absolutely no ambiance, especially at night. Given that the food was awful, I can understand why! One morning we arrived 10 mins before the close of breakfast to find that everything had already been cleared away. There is a pool in the garden area which was empty and a man made river running through the landscaping that was full of stagnant water - not a pleasant place to spend time. In fact, there was no pleasant place to spend time. If you are in Lhasa for business, a conference or a wedding reception,the Lhasa Hotel ticks all the boxes. If, however, your visit to Lhasa is to experience the culture, history and hospitality of the wonderful Tibetan people, this hotel is not for you. Stay in the old town where you can fully experience this truly enchanting City.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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94 reviews from our community

Traveler rating
    5
    48
    23
    6
    12
See reviews for
6
14
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Kanpur, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 9, 2010

Lhasa Hotel Tibet (Lasa Fandian) is a four-star hotel, located on the Lhasa with 3600㎡ altitude.Covering an area of 70532㎡, the hotel also enjoys a convenient location. This former Holiday Inn hotel was renovated in 1999. ocated next to Tibet Museum, 4 km from Potala Palace. The hotel features an outdoor pool and 9 dining options. Free internet is provided in guest rooms.

  • Stayed October 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 3, 2010

It was very quiet during our stay at the Lhasa Hotel in April 2010, as in, the hotel is very large and there were very few people there. The large restaurants were empty and the staff were sitting in the dark - when we entered, they quickly greated us and turned on the lights...I think they had to round up the chef to cook our dinner which was very good. There were a few more people at breakfast - the food wasn't too bad.

The room we had was your basic room c/w typical hard beds. The mini fridge was handi for beverages. There is O2 in the room if needed.

The hotel seems well located but you'll need to take a cab to get to the Potala Palace and old town.

Although I didn't use the spa / massage facilities, it looked nice and the staff was ready and offered to provide whatever service you wanted :)

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 25, 2010

Let me start by saying that this is the only hotel I stayed at in Lhasa. While it is clear that it does not attain Western standards, I did not experience any of the negative issues described in other reviews. I stayed in two rooms on the fifth floor and they were both more than OK. The staff spoke fluent English and was generally helpful. The only huge problem I had was the construction going on through the night just in front of my window, and this every night expect one night when it rained. If you stay at this hotel, make sure the construction has been completed or else avoid it altogether.

Stayed July 2010, traveled on business
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London
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 6, 2009

Awful hotel! The lobby is beautiful and deceiving. The pool is an empty basin, the grounds have nomads camped in them with grazing sheep, the rooms are pitiful with unrepaired water leak stains on the wallpaper, the airconditioning and hair dryer don't work, the carpets are never hoovered. We coudn't order a meal outside main meal times, the tea house does not have an english menu or staff who can offer any ideas on ordering. The worst breakfast I have ever eaten in any hotel in the world - the remnants of lunch and breakfast are recycled - the toast is ice cold, rock hard and had mould on it after 3 days. The tea and coffee were undrinkable, the juice was made from concentrate. Most food was cold and stale. Reception staff are friendly, but this does not make up for the hotel.

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 11, 2009

Hotel Lobby gone thru remodel. Room comfortable but are in need of remodel. Breakfast more than average.

  • Stayed June 2009, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
163 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
3 of 5 stars Reviewed September 9, 2008

This hotel was recommended to us by the tour operator we used for the Lhasa stage of our China trip. It was listed as a 4-star hotel, but after having stayed in many hotels in China I've learnt to knock a star off the rating the hotel claims. So I was expecting to get a hotel that held a reasonable 3-star level, and that is pretty much what we got.

Our room was on the 2nd floor in the right hand wing facing the inner courtyard. The room was fairly small, and the bathroom was pretty basic. However, both the room and bathroom was reasonably clean. The bed was quite small and a little bit hard, but that is quite common in hotels in this part of the world so about as expected.

The buffet breakfast was pretty good, with a large selection of food including fruits. The main issue with the breakfast was that it was served in a restaurant right at the back of the hotel, so a bit of a trek from our room.

During our stay my wife felt unwell, possibly caused by the altitude, although no definite cause were ever found. She visited the hotel doctor and was prescribed some Chinese medicine as well as some Western medicine. She found the Chinese medicine to be completely ineffective and only made thigns worse, and it was also hard to swallow.

The hotel staff was quite friendly, although most spoke quite poor English.

  • Liked — Good souvernir shops.
  • Disliked — Layout. Too many shops, restaurants in inconvenient locations.
  • Stayed May 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Lhasa Hotel

Address: No.1 Minzu Middle Road, Lhasa 850001, China
Location: China > Tibet > Lhasa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Lhasa
#21 Best Value Hotel in Lhasa
Price Range (Based on Average Rates): $
Hotel Class:5 star — Lhasa Hotel 5*
Number of rooms: 505
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Also Known As:
Lhasa Hotel Tibet

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