We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, but not that good” 3 of 5 stars
Review of Lakeview Xuanwu Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Lakeview Xuanwu Hotel to your Saves list
Lakeview Xuanwu Hotel
4.0 of 5 Hotel   |   No.193 Zhongyang Road, Gulou District, Nanjing 210009, China   |  
Hotel amenities
Ranked #10 of 1,599 Hotels in Nanjing
Certificate of Excellence 2014
Abu Dhabi, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
“Good, but not that good”
3 of 5 stars Reviewed February 3, 2009

Spent 6 days with wife & 2 year-old in this hotel & have mixed feelings about it.

Firstly, by any standard, the staff are simply excellent. Many can speak English well & if they can't, they will get someone who can.

Within the local context of China, it is a safe haven of security, familiarity & comfort. However, by international standards, this hotel is not 5 star, its a good 4 star.

Why do I think that? Well, there are only 3 restaurants & that includes the coffee lounge on the ground floor which doubles as a bar. The range of drinks there was poor & cocktails were very poor - only 7 to chose from & it was clear the staff were not very familiar with them.

The restaurants all close by 9:30pm and lack atmosphere. Breakfast & international food is served in the revolving restaurant (which does revolve, albeit slowly) but the choices are limited. Sirloin steak was served with hash browns & tomatoes for RMB450 + 15%. Pasta dished were RMB150 + 15% After 3 days, the buffet breakfast became very boring due to the lack of variety.

The hotel boasts lakeviews but the lake forms just 30% of the view, the rest is city & factories. The pollution is so bad that the lake can’t often be seen clearly anyway.

The hotel was clean, neat & tidy. We booked a Delicacy Suit for RMB900 + 15% (I keep mentioning the +15% because when booking the room online & when we got to the hotel, the 15% gov. tax was never mentioned & so came as a big surprise.) but were upgraded to the Executive Suit on the 19th floor. The Suit was 45 square metres but each room was rather small. For example the bedroom had a Queen size bed & there was not a lot of room left to walk around in. It did have a small walk-in wardrobe, a TV / living room & en-suite bathroom. These were acceptable size but not as large as one might expect.

The swimming pool is heated but was still too cold to stay in for very long. The spa looked lifeless & dull. We were planning to use it but when we saw it we changed our minds. A one hour massage costs RMB550.

So, a nice hotel given the city, but one that lacks character or atmosphere

  • Liked — The staff
  • Disliked — No atmosphere
  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

342 reviews from our community

Traveler rating
    106
    193
    40
    2
    1
See reviews for
6
18
14
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2009

Very comfortable rooms and good service in a superb location (under 10 minutes walk from both the underground station and Xuan Wu lake). The "revolving" restaurant did not revolve, but the quality and variety of the food more than made up for that. The hotel also has a nice heated swimming pool. Great value for money; I would come here again.

  • Liked — Comfortable rooms and luxurious lobby
  • Disliked — Nobody told us the revolving restuarant didn't revolve
  • Stayed June 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2007

This hotel far exceeded expectations. Many Chinese hotels have a nice lobby, but the quality drops off after that. However, the Xuanwu Hotel is well appointed, comfortable, and relatively cheap. Staff members are courteous and speak English well, and the buffet breakfast surpasses comparable buffets at half the price. The Xuanwu Hotel is also in a great location, around the corner from shops and restaurants, and of course the lake.

  • Liked — Buffet breakfast
  • Disliked — Hard bed
  • Stayed November 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Lakeview Xuanwu Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lakeview Xuanwu Hotel

Address: No.193 Zhongyang Road, Gulou District, Nanjing 210009, China
Location: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Nanjing
#4 Spa Hotel in Nanjing
#8 Business Hotel in Nanjing
#9 Luxury Hotel in Nanjing
#38 Best Value Hotel in Nanjing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lakeview Xuanwu Hotel 4*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Agoda, Hotels.com, Priceline and Ctrip TA so you can book your Lakeview Xuanwu Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lakeview Xuanwu Nanjing

Owners: What's your side of the story?

If you own or manage Lakeview Xuanwu Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.