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“Very nice hotel” 4 of 5 stars
Review of Novotel Nanjing East Suning Galaxy

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Novotel Nanjing East Suning Galaxy
4.0 of 5 Hotel   |   No.9 Suning Avenue, Xuanwu District, Nanjing 210042, China   |  
Hotel amenities
Ranked #9 of 1,583 Hotels in Nanjing
Shanghai, China
1 review
“Very nice hotel”
4 of 5 stars Reviewed May 23, 2012

We were pleased with the cleanliness, the service and the rooms. The breakfast buffet was okay. The location is in a technology park. Not super convenient if you are going to see the sights of Nanjing. Not too far from Purple Mountain Lake and Park. You'll need a car or taxi to go anywhere.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed January 5, 2012

This hotel is within a software park, right next to the Suning headquarters. To the taxi driver from the train station, it was the middle of no-where, but I don't thing city people in Nanjing want to travel much. We stayed there because the special offer was very cheap, even upgrading us to the 6th floor, which then gave us access to a lounge on that floor with free drinks and wi-fi. It really is a business hotel, but taxis are cheap, and it was also a good location to go to the Dr Sun's memorial, Ming's palace and the assocaited parks. Staff were great, rooms were faultless - our rate even included the breakfast buffet, which was very good. The only drawback was only one restaurant within a brisk 15 minute walk (outside the hotel choices), but we preferred to eat in the city. One warning - make sure you have clar instructions as to the hotel's address, as some Nanjing taxi drivers won't know where it is.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shanghai
1 review
3 of 5 stars Reviewed December 11, 2011

The hotel building in itself is great although the lobby is drafty. But overall nice rooms, a nice pool, lobby is ok. The kids play room is very small given the size of everything else in the hotel. The service though is terrible especially in the all day dining restaurant. We had dinner at the buffet and breakfast this morning and nothing was being replenished. the coffee urn sat empty from 945 onwards despie a number of people complaining about it. coffee, milk, tea, fruit, butter and jam running out early on a breakfast buffet open till 11 an hour early is pretty bad. similar experience for the rmb200 a pop breakfast. in both cases some hotel staff were also eating in an outlet where there is barely enough food for the clients. taste wise the food was extremely average. onr shocking thing was a waitress brinhing back two rolls of bread from a table she cleared. and although our room was nice and clean, the ashtray by the seventh floor elevator was overflowing yesterday afternoon and still was like that this morning. same in the car park by elevator. ithink the owners suning and novotel need to realize that a nice building cannot replace the basics of service.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Nanjing East Suning Galaxy

Address: No.9 Suning Avenue, Xuanwu District, Nanjing 210042, China
Location: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 1,583 Hotels in Nanjing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nanjing East Suning Galaxy 4*
Number of rooms: 335
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