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“4 star hotel with 5 star service” 4 of 5 stars
Review of Courtyard by Marriott Hong Kong

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Courtyard by Marriott Hong Kong
4.0 of 5 Hotel   |   No.167 Connaught Road West, Hong Kong, China (Sai Wan)   |  
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Ranked #64 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
Portland, Oregon
Top Contributor
67 reviews 67 reviews
58 hotel reviews
Reviews in 45 cities Reviews in 45 cities
44 helpful votes 44 helpful votes
“4 star hotel with 5 star service”
4 of 5 stars Reviewed November 23, 2009

Stayed four nights while visiting Hong Kong as a tourist. The hotel is very beautiful but very narrow so a small lobby and floors with just 5 or 6 rooms but 32 floors in height. The rooms are as described elsewhere and do include bathrobe and slippers. Hotel service is top shelf. On reentering the hotel there is almost always someone at the front door to open it for you and say "welcome back". The free shuttle service is a real plus.
As to the hotel's location I will admit I was somewhat skeptical but found I loved it. You are staying in a lower income residential part of Hong Kong Island. Children are busy going to and from school in their uniforms. Grandmas are shopping for the night's meal and the tram that takes you to the glitter of Central is fast, efficient (comes by every 1.5 minutes) and economical (26 cents). For an extra treat try to find the Red Chinese Administrative Office nearby, it's great for picture taking.

  • Stayed November 2009, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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872 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
jersey city, nj
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2009

Without a doubt, as the previous reviews all say, the service from the hotel staff was exceptional, the rooms clean and spacious and complimentary shuttle bus service available (one way only).

It's located in an area that's not very touristy, and it's great to see how Hong Kongers operate each day.

However, because the hotel's location was very distant from the major sightseeing destinations, it became cumbersome returning to hotel after a very long day of trekking around. The closest MTR station is Sheung Wan. It's about a 40 minute walk from the station. You can also take a taxi, but if you're looking to save some cash and/or get a true HK experience, then you can easily take the tram to the hotel. Take the tram that is either going to Kennedy Town or Whitty Street, and get off at Water Street, across from the Ramada.

I would recommend this hotel if you're staying in HK for less than a week and/or if you have the time/energy/money to take additional transportation from the MTR station.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2009

The Courtyard by Marriot was just perfect for our needs since we were going to be spending most of our time on HK Island and it was close to the Macau ferry terminal. We actully liked the location in an ‘old’ Hong Kong kind of area. The Tram was just around the corner and we used it a lot. They also had a shuttle service in the morning to the ferry piers and IFC mall etc.

We were upgraded to a harbour view room - although it is only a partial harbour view and not as spectacular as some of the other hotels. The rooms are small and the toilet only has a shower and no bathtub. But everything was new and clean and well laid out. Adapters and cables were thoughtfully provided in a pouch on the desk. The windows have mechanised blinds and sheers! The bed was big and comfy. Room service food was excellent.

Service was top notch. They made restaurant reservations in Macau prior to our arrival and were generally very helpful. Overall it was great value. We loved our stay there and would definitely recommend it.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
72 reviews 72 reviews
69 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 4, 2009

If you are travelling with young kids, just be careful because rooms are not very spacious. Location wise, they are right at the end, with no subway station near by. Taxis are the only resort apart from their shuttle service but it only goes one way. Staff was very friendly & knowledgeable. Breakfast buffet was a rip-off considering its Marriott. Very limited options.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorks,
Top Contributor
134 reviews 134 reviews
53 hotel reviews
Reviews in 61 cities Reviews in 61 cities
118 helpful votes 118 helpful votes
1 of 5 stars Reviewed October 25, 2009

Hi everyone, as a reguar traveller to Hong Kong this hotel came up as a great deal and now I know why. Spent 3 nights here in Oct 09. It is a new modern hotel with very small but well fitted out rooms. The big problem is the hotel is in a poor area or Hong Kong, no bars , no restaurants - even the hotel doesn't have a bar. The buldings surrounding it are like a shanty town. Its functional, clean, with a small footprint - thus 30 floors-. The breakfast was good but the hotel has no soul. Its cheap and miles from anywhere. If you are a regular to HK then fine, but as a new traveller dont stay here as you will be very disapponted and the area wil give you a less then favourable impression of HK. Get the best deal you can in Kowloon or Central where there is much more life. I hope i have been fair ?

  • Stayed October 2009, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2009

After a long 10 days in China spent 2 nights at the Courtyard Hong Kong and was very pleased. At first I was put on the 8th floor without much of a view but then was upgraded to the 23rd floor with a wonderful harbor view. Rooms while small by US standards was comfortable and had all the amenities you need. Though internet is not free which is not right. The gym was nice and not that crowded and the restaurant seemed okay though I did not eat there. I would say the only drawback is the distance from the MTR. As most have written its about a 15 minute walk or a 5 minute tram ride, and the trams are spotty. Aside from this it is a top not spot.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Top Contributor
233 reviews 233 reviews
222 hotel reviews
Reviews in 169 cities Reviews in 169 cities
441 helpful votes 441 helpful votes
4 of 5 stars Reviewed September 25, 2009

Probably would not recommend this hotel for "first time" Hong Kong visitors, since it is not located in either of the heavily-favored tourist areaa of Kowloon or Hong Kong Island. However, since we have been to Hong Kong numerous times, we actually preferred this new hotel & its location. The wonderful Hong Kong Trolley route is only 1/2 block from the entrance, which means you can go all over downtown Hong Kond for only 2 HK Dollars (about 25 US cents). We enjoyed riding to the very end of the line in Kennedy Town, where we found several nice local bars & a couple of very pleasant restaurants (1 seafood & 1 Italian), all right on the water. The area immediately around the hotel is "real" Hong Kong, filled with local restaurants, shops, etc. However, the nearest McDonald's is only 5 blocks if that is of interest, & it only takes 5-10 minutes on the trolley to be directly in the downtown CBD. There is a great laundry only 1 block to the left when you exit the hotel, where you can get 3 pounds of laundry washed & folded & redelivered to the hotel in 6 hours, for only 25 HKD ($3 USD). Beats paying the inflated prices at the hotel. Our only complaint was that even though this is a Marriott Courtyard hotel, the owner seems to think it is a Marriott Renaissance & charges those prices. $28 (USD) per hour to use the hotel internet, with similar high prices for other hotel items.However, there is a great internet cafe only 3 blocks from the hotel, right on the trolley line to Kennedy Town, where it is only $1 USD for 1 hour & the connection is great. Overall, we would choose this hotel again without pause. Another plus is that from Hong Kong Airport you can go to the lower level & take bus route A-12. For 45 HKD the bus runs directly to Hong Kong Island, & the 5th stop (Water Street) is "directly" across the street from the hotel. And the stops are flashed, in English, on a computerized screen at the front of the bus, as well as announced in English. Quick, easy & cheap way to get from the airport to the hotel.

Stayed September 2009, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Hong Kong

Address: No.167 Connaught Road West, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sai Wan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Family Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#54 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hong Kong 4*
Number of rooms: 245
Official Description (provided by the hotel):
Known for spectacular shopping, sightseeing and entertainment, Hong Kong is ideal for business or leisure travel. With a beautiful backdrop of Victoria Harbour, Courtyard by Marriott Hong Kong offers great harbour views and easy access to the financial district. Our downtown Hong Kong hotel is located near the MTR subway - HKU station of West Island Line with approximate 6 to 8 minutes on foot, hotel also offers complimentary shuttle to major Hong Kong Island business districts. The lobby's interactive GoBoard lets you find local restaurants, news and travel conditions. Smartly designed guestrooms offer great views, Marriott signature bedding, LCD TV, complimentary high-speed connectivity in all guestrooms as well as meeting facility, and a luxurious marble bathroom. Our Executive Rooms and Suites provide access to the cozy Executive Lounge. Enjoy a workout in our 24-hour fitness centre and dine at our award-winning restaurant MoMo Cafe. ... more   less 
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Also Known As:
Courtyard By Marriott Hong Kong Hotel Hong Kong
Courtyard Hong Kong
Marriott Hong Kong
Hong Kong Courtyard
Hong Kong Marriott

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