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“Clean, quiet & good location” 4 of 5 stars
Review of Courtyard by Marriott Hong Kong

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Courtyard by Marriott Hong Kong
4.0 of 5 Hotel   |   No.167 Connaught Road West, Hong Kong, China (Sai Wan)   |  
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Ranked #69 of 691 Hotels in Hong Kong
San Francisco, California
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
“Clean, quiet & good location”
4 of 5 stars Reviewed January 17, 2014

We stayed here for three nights in January 2014. It is in a good location, there is a Starbucks very close by as well as a Circle K and 7-11. The bus from the airport A12 dropped us off in front of the hotel and costs 45 HKD per person. The bathroom is large and has a rain shower. The staff was very helpful in communicating how to get to locations we wanted to visit and arranging transportation to the airport. The room service is also very good and Momo's offers a buy one get one happy hour deal as well.

Room Tip: Room 1810 is not near other rooms, I think all that end in 10 are that way. Close to elevator but ho...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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801 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Memphis, Tennessee
Top Contributor
83 reviews 83 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 16, 2014

Good clean rooms. Near public transportation. Several places nearby for great local flavor. Got great dim sum for breakfast just up the street. They do have a hotel van that can take you to stops on their route. Free for guests.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2014

Being a Lifetime Marriott Platinum member, I've grown accustomed to high level of Marriott service and quality. This property meets these expectations. The biggest disadvantage is the hotel's location, as it sits just far enough away from the MTR (HK Subway) that you wind up taking a taxi no matter where you want to go. Frequent visitors to HK rely on the MTR for most travel, so this is one area of caution you may want to consider when booking this hotel.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Zenone degli Ezzelini, Italy
Top Contributor
60 reviews 60 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 12, 2014

The position not good for a city as HKG.
The Hotel is in the middle of many old and dirty area ( I have been in many hotel in HKG and Kowloon side )
I selected this one as a last minute option and trust on Marriott quality (99% very good). Management and service are fine, not excellent as HKG tradition..... But the place is really unconfortable.
There are much more better option in the city

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 8, 2014

Very very nice. The only downsides with this hotel are a) the rooms are a little small (to be expected in Hong Kong) and b) the fitness center equipment is not high-end (the elliptical can't slope up). Other than this, the hotel is really perfect. The buffet breakfast at the cafe is fantastic.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 8, 2014

I have been staying here regularly since 2008; this hotel is a favorite of mine. The staff always seem committed to providing excellent service. This quality was very notable in my recent stay.

I had taken a taxi to the hotel from the airport. The taxi driver did not speak English, nor I Chinese. The taxi driver seemed new to the job, and drove around Hong Kong Island not knowing where to go. After taking me to the wrong hotel, I took charge and directed him to the Courtyard using hand gestures. Sadly, the taxi driver wanted to charge me the full rate on his meter. I felt this unfair since the additional miles were his shortcoming. Thankfully, the Courtyard staff member negotiated a reasonable solution for both driver and me upon my arrival at the hotel. I was so very happy to see this familiar face at the Courtyard!

Before my stay I requested some Hong Kong Calendars, which I have purchased from this hotel in recent years. The staff member, Amanda had them waiting for me upon my check-in.

I am accustomed to receiving good customer service when I stay at a Marriott hotel. The Courtyard Hong exemplifies the value of providing excellent Customer Service. This is why I come back, and why it will continue to me a favorite hotel for me.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
175 reviews 175 reviews
56 hotel reviews
Reviews in 50 cities Reviews in 50 cities
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed January 6, 2014

The location is slightly off towards the western part of Hong Kong Island but is really not that bad. The hotel offers shutter between central and the Airport Express terminal. Taxi from Central to the hotel is about 10 min and is about HK$35. As for the hotel itself is a good 4 stars in terms of room, cleanliness, functional and service. However, consider it is a 4 stars and prices start from HK$1,000/night (Agoda), it may not be the best value in town.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Hong Kong

Address: No.167 Connaught Road West, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Sai Wan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#47 Family Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#55 Luxury Hotel in Hong Kong
#63 Business Hotel in Hong Kong
#64 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hong Kong 4*
Number of rooms: 245
Official Description (provided by the hotel):
Known for spectacular shopping, sightseeing and entertainment, Hong Kong is ideal for business travel. With a beautiful backdrop of Victoria Harbour, Courtyard by Marriott Hong Kong offers great views and easy access to the financial district, Hong Kong Convention and Exhibition Centre (HKCEC), International Finance Centre (IFC), Macau Ferry terminal and International Commerce Centre (ICC). Our downtown Hong Kong hotel features complimentary shuttle to major Hong Kong Island business districts. The lobby's interactive GoBoard lets you find local restaurants and learn about the weather, news and travel conditions. Smartly designed guests rooms offer great views, Marriott Revive bedding, LCD TV, high-speed Internet, and a luxurious marble bathroom. Our executive floor rooms and suites provide access to the cozy Executive Lounge. Enjoy a workout in our 24-hour fitness centre and dine at our award-winning restaurant MoMo Café. ... more   less 
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Also Known As:
Courtyard By Marriott Hong Kong Hotel Hong Kong
Courtyard Hong Kong
Marriott Hong Kong
Hong Kong Marriott
Hong Kong Courtyard

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