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“Short stay but excellent service” 4 of 5 stars
Review of Acesite Knutsford Hotel

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Acesite Knutsford Hotel
No.8 Observatory Court, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)   |  
Hotel amenities
Ranked #268 of 613 hotels in Hong Kong
Stirling, United Kingdom
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Short stay but excellent service”
4 of 5 stars Reviewed October 19, 2010

I stayed with my wife for one night. She was traveling to Chennai from HongKong and the flight was early hours of the next day. Though the room was small, there was everything needed. We were woken up exactly when we wanted, the taxi was ready and the bell team helped us in everything. It was smooth sailing.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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  • English first
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English first
New York City, New York
Top Contributor
102 reviews 102 reviews
37 hotel reviews
Reviews in 21 cities Reviews in 21 cities
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed September 11, 2010

actually i stayed at the Knutsford couple of years ago before they went for renovation and such but i just had the opportunity to write down now. well, i stayed there with large group of people. stayed for two nights. booked the double bed. yes the room was small, typical 3* in Hong Kong, everything is small..anyway, bed was so/so. not that comfy. bathroom was clean but again, small. the lighting was not so bright so it was sort of disturbing for me. for my room, it came with bath tub. hot water was fast, thank God, consider i came during winter. floor was a bit slippery and i could hear noises at night.

breakfast was hmm okay. not good enough though for my taste. i did not have chance to try other facilities like the pool and bar ( however i did peek a little and it was small). reception was slow. that's the bad thing. not enough chair for us to sit and again, well, 3* right? the porter who got our luggage was not polite. he demand the tip so badly while yelling in Cantonese which made some of my group member frightened.

overall, i don't think i will be staying at Knutsford consider the location (i know it is in Kowloon but located at a small alley?!? don't think so) and the staff services. however, small shops and restaurants are nearby if you are the type who likes local sightings. not sure bout the distance to MTR, i think it is quite far.

  • Stayed January 2009
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
2 of 5 stars Reviewed August 1, 2010

Been staying in this hotel with friends over 2 weeks, been to like 8 different rooms. We all stay in our own room, we had single rooms deluxe rooms etc.

Location is ok, good for TST. But we find MTR station too far, so been using taxi exclusively. The steep walk up to the hotel was ok at first, but after tired day of walking or partying it was like climbing a mountain.

There are a few rooms next to the lobby desk, you can hear them talk from within your room. People who stayed here probably understand what I am talking about. I refused those 2 rooms.

Single rooms were way too small, I can touch the toilet from the the bed. Good thing is you can watch tv on sitting on the toilet or even showering. But yes its very small.

I am 5ft11 I dont fit in the bed, so I had to curl up a little.

The double rooms are abit better tho.

Internet.. was crap. I have a very strong IT background, know everything about networking routers and stuff. Their setup is definately wrong, internet was unusable because it drops connection all the time. Not the wifi connection gets dropped that was full reception, but internet on their end. After first few complaints it still didnt get solved, mind u we had 5 laptops together on different floors so its really them. So if you need internet definately dont come here, there is no option to pay for anything better,

Friendly staff!

  • Stayed May 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Zealand
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 7, 2010

I stayed 1 night in a single room -the price was good. There was a reasonable amount of space in the room despite it being the single and the bathroom was good too. The hotel is quiet and well located. The bed was spacious and comfortable.

  • Stayed January 2010, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wiltshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 1, 2009

Room is clean and modern, location is good and safe. Cost - I was charged HKD $500 per night - good for this area of Kowloon. Recommand for Single - male or female or young couple, on a budget. Would recommend Evergreen Hotel first though.

....and it is correct - room is small, not suitable for over 6 footer - as described by others.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Florida, USA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 13, 2009

Was the Mingle, now the Acesite Knutsford, so some aspects of the old reviews may not apply. I've stayed here many times on business, both before and after the management change. Yes, the rooms are very small and there is a short steep hill to walk up if you arrive on foot. Neither of these bother me a bit - you may feel differently. The rooms are clean and modern. You can select tracks from their big CD collection to play in your room. Choice of WiFi or broadband in every room - it is a good quality connection at no extra charge. The new management seems to have cut costs - gone are the two helpful Indian gentlemen who would assist and get to know you - replaced by a couple of sleepy security guards who don't seem to know you are there. That was a loss. Otherwise, for the money, this is a good place to stay.

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 24, 2009

We secured this room last minute on wotif.com and although we were trying to be conservative with our pennies, for $130 HKD/ 1 night we were extremely disappointed and it was definitely not value for money. I cant say I'm highly savvy when it comes to technology but even I could tell that this claim to being Asia's most technically advanced hotel was an absolute JOKE!

Our supposedly free room wi-fi kept dropping out and when i called the reception desk i got a lame excuse that the rain had effected the signal - load of baloney! As for an ipod docking station it must be so highly advanced that it was invisible!

The room was small, bed was hard, i found myself wanting to spend most of my time in the bathroom--biggest space!

In terms of location once you turned a blind eye to the steep hill the hotel is situated on and the foul stench that seems to surround it, yes it was a winner---being within a stones throwaway of the MTR station and the renowned Nathan Road.

I think you get the drift--- unless you have no other choice go mingle somewhere else!

  • Stayed May 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Acesite Knutsford Hotel

Address: No.8 Observatory Court, Tsim Sha Tsui, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #268 of 613 hotels in Hong Kong
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
We are located right next to Knutsford Terrace, the SOHO heart of Kowloon, and only minutes away from the best museums and shopping in town, a two-minute walk to famous Nathan Road and at the heart of Tsim Sha Tsui. Mingle Place is the world's first Personalised Techotel Chain that features a unique Intelligent Hotel System. Enjoy a full selection of free music and movie entertainment from the hotel's comprehensive library, or simply plug your iPod/PC into the audio jacks to listen to your own through the in-room 5.1 high-power Yamaha surround sound system and the legendary audiophile-grade flat panel speakers. ... more   less 
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Also Known As:
Hotel Acesite Knutsford
Acesite Knutsford Hong Kong
Acesite Knutsford Hotel Hong Kong

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