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“Perfect!” 5 of 5 stars
Review of Novotel Citygate Hong Kong

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Novotel Citygate Hong Kong
4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)   |  
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HK Disneyland Package !
Ranked #35 of 613 hotels in Hong Kong
A TripAdvisor Member
“Perfect!”
5 of 5 stars Reviewed January 24, 2014

Although we've stayed at over two dozen different hotels this year, this is the first review I've been inspired to write. And it's all because of Eugene. He was one of the managers at the front desk. He was so kind & helpful. So easy to talk to! And he even gave us an upgrade- to our surprise. We didn't know about it until we walked into our room and found a spectacular view of the mountains and sea outside our huge floor to ceiling windows. Other Highlights included the cool design of the room, the kindness of the rest of the staff even though they were exceptionally busy, and the location! Directly connected to the mall and a great 15 min shuttle to/from the airport. We're traveling with our 3year old toddler, so the playground right in front of the hotel was a great bonus. The breakfast buffet was exceptional. For lunch, we ate at the extremely diverse food court in the mall. All in all, a great stay. We'll always stay here every time we travel through the Hong Kong airport. Thanks Eugene for making such an uneventful stopover memorable!

Stayed January 2014
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 23, 2014

The hotel is located adjacent to the City Gate Mall , and it is 10 mins away from airport , The hotel offers pick up and drop service free of charge , I stayed in executive floor , with lounge access , the rooms were big and spacious , the food in lounge is also okay , the breakfast downstairs is nice and has vast variety , good option if you want to stay overnight , or you are there for exhibition as Asia world expo , the hotel offers free shuttle for expo as well .

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

Being close to the airport was a great incentive after a long flight. Pick up service included. The Premier suite was excellent. The hotel is attached to a huge shopping outlet centre with lots of other dining choices if preferred.
We spent 2 days at Disneyland which was only 2 stops up the line.
Travel into the centre of Hong Kong by MRT close by.
"Eugene" of front office staff was an excellent ambassador for the hotel - very obliging and helpful.
Have stayed previously here and also in Kowloon but will continue to patronise this Novotel.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Hong Kong
#25 Family Hotel in Hong Kong
#33 Luxury Hotel in Hong Kong
#37 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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