We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Washroom” 5 of 5 stars
Review of Novotel Citygate Hong Kong

Save Saved
You added Novotel Citygate Hong Kong to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Citygate Hong Kong
4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
HK Disneyland Package !
Ranked #34 of 645 hotels in Hong Kong
Write a Review

2,243 people have reviewed this hotel

Traveler rating
    1,129
    860
    206
    33
    15
See reviews for
618
607
333
488
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Devizes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 20, 2012

We could not fault this Novotel and it is the best we have ever used. The food excellent and the breakfast was included in the room price. Those breakfast choice was unbelievable. There is a huge shopping Mall connected to the place by elevator. The place is only 15 or so minutes from the airport by free pick up.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2012

Our preferred Hkg hotel, have stayed many times. Free Shuttle bus to/from airport every 15 mins. Hotel is along side large shopping plaza with many services & well known factory outlets, yet hotel is quiet. Excellent frequent rapid trains to/from city.
Hope I don`t reduce my chances of staying again due encouraging too many others to stay there.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 19, 2012

Novotel Citygate stay was a memorable stay for us. Though the room sizes, specially the bathroom is very small, the location of the hotel amongst the mall, Tung Chung MTR station makes it very convenient and unique. Also, the open courtyards with open beautiful view is very nice. Service is of top quality. Food, we only had breakfast and it was pretty standard fare - nothing to complain though. The bed was very comfortable though the room is a tad smaller. Also, though it is located far away from Hongkong and Kowloon, the impressive Hongkong public transport and the closeness of the hotel to the airport, Disneyland and Ngong Ping Cable car makes up for it. Overall, a very satisfactory stay but on value for money I found it a little on the expensive side.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graz
Top Contributor
188 reviews 188 reviews
99 hotel reviews
Reviews in 84 cities Reviews in 84 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 19, 2012

Only a short ride away from the international airport, this hotel features everything the business traveler needs - but for a price, it is anything then cheap. For some 250 € you get a modern hotel, with a decent lobby, nice, but a little bit small rooms and a good breakfast. The glass window I had between the bathroom and the bedroom is maybe fancy, but I guess, not everybody gonna like it. Otherwise the service was ok.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 18, 2012

Is just 15 mins from hk airport and connected to Tung Chung outlets! Out of the busy hk city this would be a good place.

Near to Disneyland. But not more than 2 nights, just too far to travel to city if u prefer the city adventure!

Overall, it is convenient to those dying to shop at the branded outlets!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed November 18, 2012

This hotel offers airport transfer which is good, the bus drivers was very helpful. Our main purpose to Hong Kong was to visit Disneyland and shopping. The hotel was located one station away from Disneyland and the shopping centre is beside the hotel. Room is a little small and carpet's old and quite dirty with stain. Bathroom is clean with good amenities. We had buffet dinner but only a day, as the buffet line was not good. No free wifi except at the lobby area i.e. Free twenty minutes a day.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Novotel Citygate Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Hong Kong
#25 Family Hotel in Hong Kong
#32 Luxury Hotel in Hong Kong
#39 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, ACCOR, Travelocity, Orbitz, HotelTravel.com, Priceline, Ctrip DaoDao, Expedia, Hotels.com, BookingOdigeoWL, Otel and Venere so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

Owners: What's your side of the story?

If you own or manage Novotel Citygate Hong Kong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.