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“Worth the money” 4 of 5 stars
Review of Novotel Citygate Hong Kong

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Novotel Citygate Hong Kong
4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)   |  
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Hotel amenities
Special Price
Up to -37%OFF on Rooms
Ranked #45 of 693 Hotels in Hong Kong
Certificate of Excellence
Klagenfurt
Level Contributor
163 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Worth the money”
4 of 5 stars Reviewed November 17, 2012

Hongkong is not a cheap city and this hotel is not cheap either. If you are not daring to live close to the city center, it is a good choice however, since you will feel very comfortable there. Opt for the exectuive rooms, which give you not only free wifi, but also access to the club lounge - so in total you are getting much more for your money.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,723 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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New Delhi, India
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 16, 2012

The best things that I loved about Novotel were -
i.) Location, ii.) People, iii.) Convenience

We went to Hongkong for a 4-day trip earlier this month and planned to visit the Tian Tan Buddha Statue, Disneyland and some shopping places. Our stay at Novotel really worked great for us because of its vicinity to the airport (15-minute shuttle ride), Tian Tan Buddha cable car base station, MTR rail station (to go to Disneyland) and direct connectivity to the Citygate Mall. Everything can be walked to and that's what we loved the most about the location of Novotel. The cherry-on-the-cake for us was that there is a children's park right next to the hotel where we could take our little toddler for some playtime.

Like most other hotels in Hongkong that we read reviews about, Novotel is not particularly stringent about early check-ins, and checkout time is until 4:00 p.m; the latest we found in any of the hotels. The staff, as in any other Novotel hotel we have stayed in, is always very helpful. And there is something on the offer most of the day that is included in the stay - breakfast buffet until 10:00 a.m., tea and snacks between 2:30 to 5:00 p.m. and cocktails between 6:00 to 8:00 p.m. There is also free laundry and shoe-shine service available.

The room space is very well-utilised that doesn't let the room feel too cramped. The only one very slight discomfort was that the wash-basin/sink area is right next to the bed and there are no curtains or doors to close it out. So it can be seen all the time.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 stars Reviewed November 15, 2012

This is the second time we stayed at this hotel. It is very convenient to the airport and some tourist attractions. The staff are always very courteous and helpful.The room is more spacious than average in HK. Our friends who have stayed there a few times also have the same opinion.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 14, 2012

We stayed in the city hotel until the last 2 days of our tour, which we moved to Novotel Citygate. Not only we could do our "last day" shopping in Citygate mall, we could also get to the airport with ease. The hotel provides free airport shutter services every 15 minutes.

The hotel is clean, cosy and comfortable. Buffet dinner experience was also a pleasure. Checking-in and out were fast and hussle-free. Everything was well-organised. We enjoyed our stay in Novotel Citygate very much.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
346 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
5 of 5 stars Reviewed November 11, 2012

near airport with convenient shuttle service, very modern and up-to-date hotel. small rooms but completely equipped for traveler's needs. there is a good restaurant in the lobby area. wifi expensive, unfortunately, and free only in the lobby

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Business Hotel in Hong Kong
#36 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#41 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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