We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Room” 5 of 5 stars
Review of Novotel Citygate Hong Kong

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Novotel Citygate Hong Kong to your Saves list
Novotel Citygate Hong Kong
4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Citygate Shopover Offer
Ranked #45 of 693 Hotels in Hong Kong
Certificate of Excellence
Write a Review

2,632 reviews from our community

Traveler rating
    1,309
    1,015
    246
    41
    21
See reviews for
710
715
373
587
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 14, 2012

We stayed in the city hotel until the last 2 days of our tour, which we moved to Novotel Citygate. Not only we could do our "last day" shopping in Citygate mall, we could also get to the airport with ease. The hotel provides free airport shutter services every 15 minutes.

The hotel is clean, cosy and comfortable. Buffet dinner experience was also a pleasure. Checking-in and out were fast and hussle-free. Everything was well-organised. We enjoyed our stay in Novotel Citygate very much.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
347 reviews 347 reviews
105 hotel reviews
Reviews in 101 cities Reviews in 101 cities
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed November 11, 2012

near airport with convenient shuttle service, very modern and up-to-date hotel. small rooms but completely equipped for traveler's needs. there is a good restaurant in the lobby area. wifi expensive, unfortunately, and free only in the lobby

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2012

Stayed here for one night prior to catching an early morning flight from HKG. Nice modern, comfortable room with all the amenities you would expect. Good wifi connection - albeit for an additional charge. Large well equipped gym. Extensive breakfast selection in restaurant. Room service meal during the evening was timely and tasty. Quick shuttle bus to the airport every 15mins. Recommended - and apparently much better value than the hotels linked directly to the airport.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Top Contributor
77 reviews 77 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 11, 2012 via mobile

Stayed here as had business meeting at the airport.

Town was only a train ride away ( about 45 minutes)

Plenty of eating options in the mall attached to the hotel.. Hotel food was also reasonably priced ( but not as cheap as the local places)

Will stay again.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto,ON/Canada
Top Contributor
81 reviews 81 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 10, 2012

On Oct. 22, 2012,with our plane arriving from Vancouver,BC/Canada,and no connecting flights to Southern Thailand,we had planned for an overnight stay at the "Novotel Hong Kong Citygate".Their shuttle bus arrived within minutes at the airport's Shuttle Bus Terminal.To reach it, it is quiet a walk from the Arrival Hall.If one does not like to follow the endless,but clearly marked,signs,one can wait at the Information Desk (to the right,coming from Immigration),where travellers can assemble,until a group of 15-20 people has been formed. A guide will then take the group to the bus terminal.The trip to the Novotel takes only a few minutes.Check-in was quick ( I had booked and pre-paid a Superior Room,incl. breakfast buffet,on the hotel's website.I requested a room,that had the A/C running.My wife and I stayed at this hotel last year,and the A/C must have been off for days,because the room was so humid,that within minutes everything paper (diaries,books,etc.) was damp and started to curl up.The reception staff gave us the "Royal Brush-Off",claiming this was due to the humid Hong Kong weather.If you stay longer,the Club Rooms are a better deal,with free access to the Lounge,free WiFiand free breakfast).Regular rooms have access to paid WiFi.Hungry,after the 13 hours flight and the pathetic food offered by Air Canada,we left our room in search of food.We stayed away from the Lobby Bar (live entertainment),where during our last stay we received another "Royal Brush-Off".The waitresses at the Bar seemed completely geared to the Business Traveller (after big tips ?),ignoring us.It took us more than 1 1/2 hours for a Club Sandwich and a beer.This time we took the escalator (to the left of the reception) to the upper level of a large mall,that is attached to the hotel.A LONG walk will take you to a Food Court with a great selection of Asian Food Stations.The following day,after taking in the excellent Breakfast Buffet,we had a quick check-out,and then the hotel's shuttle bus took us directly to the terminal for our airline,Thai Airways.Our room and bath were clean and fairly large for a Hong Kong hotel room.Despite the hotel being next to a very large airport,the room was very quiet.I can recommend this hotel to overnighters as well as to people staying a few days.From the subway station next door it is only 35 min. to Downtown Hong Kong (Central Station).And at approx. $can 200.00/night the Novotel is approx. $can 80.00 cheaper than a comparable hotel in Downtown Hon Kong or Kowloon.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 8, 2012

This is an adequate transit hotel, rooms are tiny but clean. Attached to an "outlet" mall, outlet is not really the word, it's just like a regular mall... Nice food court in the mall close to amenities. I would not stay here unless I am just on transit, rooms are too cramped. This was a mediocre experience.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Novotel Citygate Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Hong Kong
#37 Family Hotel in Hong Kong
#39 Romantic Hotel in Hong Kong
#40 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Hotels.com, HotelTravel.com, Priceline, Booking.com, ACCOR, Ctrip TA and Agoda so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

Owners: What's your side of the story?

If you own or manage Novotel Citygate Hong Kong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.