We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quality Hotel With Complimentary Airport Shuttle” 5 of 5 stars
Review of Novotel Citygate Hong Kong

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Novotel Citygate Hong Kong to your Saves list
Novotel Citygate Hong Kong
4.0 of 5 Hotel   |   No.51 Man Tung Road, Tung Chung, Hong Kong, China (Airport)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Citygate Shopover Package
Ranked #42 of 691 Hotels in Hong Kong
Sacramento, California
Top Contributor
161 reviews 161 reviews
108 hotel reviews
Reviews in 101 cities Reviews in 101 cities
379 helpful votes 379 helpful votes
“Quality Hotel With Complimentary Airport Shuttle”
5 of 5 stars Reviewed June 3, 2012

With a 12-hour layover in Hong Kong, the Novotel Citygate proved an ideal hotel for an evening's sleep. This is a large hotel, about 15 minutes by complimentary shuttle from the airport. The room was impressive in terms of modernistic decor and quality, definitely more refined than others in the Novotel brand. To catch the shuttle at the airport, exit the secure area and continue to the train, then take the elevator to the ground floor, turn left and continue to the bus area. If in need of an quality hotel near the airport, then the Novotel Citygate should be highly considered.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,434 reviews from our community

Traveler rating
    1,214
    942
    222
    36
    20
See reviews for
659
659
354
541
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Detroit, Michigan
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 2, 2012

We only stayed one night at the Novotel before connecting onto a flight the next morning.
The shuttle bus runs every 15 minutes and it's only a few minutes to the hotel. Very convenient. Everything from the shuttle driver, the reception staff, the rooms, etc was excellent so I would highly recommend this hotel if you need something close to the airport.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
1 review
5 of 5 stars Reviewed May 31, 2012

we chose this hotel because it is close to the citygate outlet shops and disneyland. We are satisfied with everything except that when we decided to visit the peak tram, it took us about 45min in the mtr from the hotel.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 29, 2012

This hotel is located near the airport and a outlet mall, but not the city center like Kowloon. Transportation was provided from the airport to the hotel. The room was comparably small but comfortable. I stayed with my parents for a two-day vacation out of the crowd. The breakfast buffet was really great and impressive. I really love the environment and atmosphere of the restaurant. Overall, I think this 4-star hotel is up to standard but a bit small. Staff were friendly and nice.

Room Tip: Rooms in the upper middle level will be more quiet and hopfully see the sea view.
See more room tips
  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Novotel Citygate Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Hong Kong
#34 Family Hotel in Hong Kong
#34 Romantic Hotel in Hong Kong
#38 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, HotelTravel.com, Despegar.com, Travelocity, Hotels.com, TripOnline SA, Agoda, ACCOR, Ctrip TA, Odigeo and Tingo so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

Owners: What's your side of the story?

If you own or manage Novotel Citygate Hong Kong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.