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“Convenient but expensive” 4 of 5 stars
Review of Disney's Hollywood Hotel

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Disney's Hollywood Hotel
4.0 of 5 Hotel   |   Lantau Island, Hong Kong Disneyland, Hong Kong, China (Disneyland)   |  
Hotel amenities
Ranked #83 of 691 Hotels in Hong Kong
4.0 of 5 stars 1,240 Reviews
New York City
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Convenient but expensive”
4 of 5 stars Reviewed December 10, 2013

pros:
- Nice atmosphere (disney caracters everywhere, it keeps you in the disney mood ;)
- close to the park (5-10 minutes free shuttle)

cons:
- room price fairly expensive
- room looks old
- hotel restaurants so expensive...

Room Tip: Ask for sea view
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,240 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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JB
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 10, 2013

Its Disney hotel, what more can you say. Every single thing was perfect in the eyes of our young children. The room is great and the beds were fabulous. The wifi was very fast. The staffs were friendly. The only 2 negative thing worth mentioning were (1) the drivers of the shuttle buses were very rude and unhelpful (2) the hotel promoted and advertised that there will be halal food, but when we reach the hotel from the park to have our dinner at the hotel, we were told that they had run out of halal food.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Johor Bahru District, Malaysia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2013 via mobile

I'M not a fan of Art Deco theme, nevertheless the hotel is very well maintained and very thoughtfully arranged. The garden and swimming pool is also very nice. Love the wide open and relaxing view out the room windows. They have free and fast shuttle bus to/from Disneyland, and free luggage storage area, which we took advantage of because we bought the 2-day Disneyland pass so that we can leisurely enjoy the theme park, yet only need to stay in the hotel for one night.

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hong Kong, China
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2013

Just a hotel with more Mickey and Minnie decoration. Staff at check in counter not really friendly. Feels running out of their time, so rush!! I was going to ask any fitness facilities and swimming pool in hotel, then she said "I will tell you later", sorry she didn't tell.

The intercom system in room is very user friendly and no need to wait for pick up at all.

Waited quite long to get on shuttle bus to get to Disneyland or nearest MTR station. It is mostly because every bus would be occupied by the first stop passenger at Disneyland Hotel.

Room Tip: no need wait for check out coz nothing will cost you in the room they said. I don't know what i...
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  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 9, 2013

Excellent service. Long queues were cleared very quickly. We never had to wait for too long even with the scary long queues, be it for the bus after the fireworks or to collect luggage from the luggage drop. Hotel also prepared some surprises for us as we were celebrating our wedding anniversary this trip. There was congratulatory message at the hotel lobby, a bouquet of origami flowers in our room, an anniversary card, anniversary badges & some towel art. The attention to details is commendable considering the crowd they had to deal with this season.

Room is comfortable for our family of 2 adults & 3 young kids (though we will probably need another room in a year or 2 when the kids are bigger). Amenities were ok, though we had a wider range when we stayed at the Disney hotels in USA & Paris.

We did not dine at the hotel itself as we were at the park most of the time. There were only 3 food outlets but appear to have a reasonable range of food options. We decided to skip the character breakfast when we found out that only Mickey was going to be there. Regret that we were not informed about the Disneyland Hotel having more characters and the option of being chartered there for breakfast. Would definitely consider this for our next trip for the benefit of my younger 2 kids (my 1st born had a memorable experience of a character dinner in Paris Disneyland).

Hotel has some facilities and activities for the kids, but as we spent all our time at the park, we did not get to enjoy any of these. Will consider staying for more nights for our next trip.

Would have been better if hotel were near enough to the park for us to consider walking. Nonetheless, they run an efficient bus shuttle service that we did not have to wait for long for.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 9, 2013

Great location for a lower price (compared to Hong Kong Disneyland Hotel) if you're only going to Disneyland. We booked a standard room and with 2 big suitcases, a double stroller, 2 adults + 2 toddlers, the room was way too small for what we'd prefer. We thought it was just a little bigger than a cruise ship's cabin. But what it lacks in size, it makes up for in view (we booked a sea view room) and that great Disney touch; from the hidden Mickeys in the carpet, to the cute amenities packaging! As with every other Disney hotels, there's a mini Disney store in the lobby that stocks a lot of the same merchandises they have at the park. We bought some breakfast item at the Hollywood & Dine quick-service restaurant and it was mediocre at best. The service from the front desk staff and bell boys were great and they're very knowledgeable.

Room Tip: Book a room with a sea view.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 7, 2013

We loved our stay at Disneys Hollywood Hotel.
We decided to do the Character Breakfast and they suggested that we go to the other Disney hotel as it had more characters and they even organised a private car for us at no charge.

Had a lovely surprise visit from Donald Duck on our second night whilst near lobby, he came up behind us and gave me a big hug. We chose the takeaway food first night and it was great value for money ( approx. $12 AUS for a hot meal and drink) and the second night ate in the restaurant area, yummy pasta.

Highly recommend this hotel for anyone wanting a great Disney experience

Room Tip: We had a Park View Room not a huge view of the park as it is mainly bushland but gorgeous view of t...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Hollywood Hotel

Address: Lantau Island, Hong Kong Disneyland, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Disneyland
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Luxury Hotel in Hong Kong
#66 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Disney's Hollywood Hotel 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Disneys Hong Kong
Hong Kong Disneys
Disney's Hollywood Hotel Hong Kong

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